Fields BMW South Orlando

My service manager is good and friendly, however they are very busy that they will send you information about your vehicle but when you respond by text or call that they don't have the chance to call you bac very busy that they will send you information about your vehicle but when you respond by text or call that they don't have the chance to call you back. My car was washed but not washed good. The bugs on the bumper still in the bumper and windshield. More

Deyja was extremely accommodating. . Friendly and professional. All my questions answered and service done promptly. Very satisfied with my service appointment ‼️ . Friendly and professional. All my questions answered and service done promptly. Very satisfied with my service appointment ‼️ More

Outstanding service. Our service advisor, Eric Ramos, meets or exceeds all expectations! Keep up the good work! Our service advisor, Eric Ramos, meets or exceeds all expectations! Keep up the good work! More

Excellent customer care. Easy communicating with them. They sent updates of my car including a video. Easy communicating with them. They sent updates of my car including a video. More

Pleasant and efficient on entering! The waiting room offers many types of drinks and goodies while you’re waiting plus comfortable seating arrangements! All in all, a superior dealersh The waiting room offers many types of drinks and goodies while you’re waiting plus comfortable seating arrangements! All in all, a superior dealership! More

I purchased 2022 X5 45E. I pre-ordered in January, and Picked it up on March 21/2022. When I pre-ordered in January, I got a quote from them for an interest rate was 2.49 %. I pre-ordered in January, and Picked it up on March 21/2022. When I pre-ordered in January, I got a quote from them for an interest rate was 2.49 %. I told the salesman that I bought a BMW car form this dealer before with a good rate of 1.99% 2 years ago. The salesman told me that: I should qualify for 2.99% without any problem before the day I picking up. But since I picked up the car, they charge me the interest rate was 3.99 % while the BMW website showed 2.99 %. They even gave me the trading value lower than the market, but that's fine. I have bought a lot of car from different brands. Form Audi dealer if they say 1.49% they would give me 1.49%. This dealer tries to overcharge the interest rate and lower the trade value. I love my new car,but not this dealership. More

Nancy Hernandez my advisor provided excellent service and kept me informed Geo was great also and kept me informed Geo was great also More

Excellent service and follow up by Eric, great customer service and he helped me and answer all my questions. I would recommend fields BMW SOUTH ORLANDO to anyone need to service their BMW. Thanks again Er service and he helped me and answer all my questions. I would recommend fields BMW SOUTH ORLANDO to anyone need to service their BMW. Thanks again Eric Cheers Louie M More

Deyja provided world class service. I was a little frantic with what I needed to get done and took the time to walk me through it. All service needed for my car will be at S. Orlando lo I was a little frantic with what I needed to get done and took the time to walk me through it. All service needed for my car will be at S. Orlando location. Thanks again for your help! More

very courteous & professional team members, specially Mike C following up with me with updates on the status of my SUV/X5 Mike C following up with me with updates on the status of my SUV/X5 More