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Fields BMW South Orlando

Orlando, FL

4.6
512 Reviews
Call Dealership (407) 956-6300
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9750 South Orange Blossom Trail

Orlando, FL

32837

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512 Reviews of Fields BMW South Orlando

October 31, 2022

Mike was very helpful and very professional, I get the car back in a few hours and all fix top. Great service. L.W. More

by witheyl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Fernandez, Mikhail "Mike" Bouzko, Robert Kimbrough, Kerry Smith, Joe Martinez, Luis Rios
Report | Print
Oct 31, 2022 -

Fields BMW South Orlando responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Fields BMW South Orlando team. Drive safely, and we hope to see you back again down the road!

October 15, 2022

Was a very fas experience I appreciate all the consideration they took Erick was great . More

by charterinaj
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kerry Smith
Report | Print
Oct 16, 2022 -

Fields BMW South Orlando responded

Thank you for the lovely review of Fields BMW South Orlando and shoutout to Erick! Take care!

October 15, 2022

Dealership sucks! I was scheduled for a test drive, drove up there, just to find out it had been sold. Salesman Mike was supposed to call if something like that happen More

by whitedon1
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Frank Fernandez, Mikhail "Mike" Bouzko, Robert Kimbrough, Kerry Smith, Joe Martinez, Luis Rios
Report | Print
Oct 15, 2022 -

whitedon1 responded

There was no response?

Oct 17, 2022 -

Fields BMW South Orlando responded

Don–I am so sorry to hear that your visit did not go as hoped and that the vehicle you were interested in was not available. Our goal is to deliver communicative and high-quality service, and we do our best within our given circumstances. I will be sure to address your feedback with my team so that we may improve going forward. If there is anything else you would like to share, please don't hesitate to get in touch. Thank you, Jeff Bock - Sales Manager - (407) 956-6300

September 13, 2022

Everything about the dealership was first class including the receptionist and having food for customers, but and a big but, it took 2+ hours for an oil change. My time is too valuable to sit and wait two h More

by menaces_lemming.03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Deja was great
Report | Print
Sep 14, 2022 -

Fields BMW South Orlando responded

While we are glad to hear that the team was able to get the job done, we are sorry to hear that your visit took longer than anticipated. We want the most for our guests, and we never want them to feel as though their time is not being respected. I assure you that we will use this feedback to improve our efficiency moving forward. If there is anything more I can do to assist you, please feel free to reach out. Best, Garrett Bowling - Service Manager - (407) 956-6300

August 17, 2022

Place is very clean, receptionist is friendly and advisor is professional and keep me informed. More

by cheer_ho
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Ramos
Report | Print
Aug 18, 2022 -

Fields BMW South Orlando responded

We're delighted our team welcomed you with courteous, communicative service and that you found Fields BMW South Orlando accommodating. Until next time!

August 15, 2022

This the best dealer I have ever seen, is a clean and also there is a breakfast bar More

by Tony
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raul
Report | Print
Aug 16, 2022 -

Fields BMW South Orlando responded

Tony, thank you for the great review! We are thrilled to hear that you had a successful service experience working with the Fields BMW South Orlando team. Drive safely, and we hope to see you back again down the road!

July 15, 2022

Punctual, professional, customer feels valued, friendly, apologetic, responsible. These adjectives are descriptive and will suffice. More

by babsuah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Hernandez and Mike
Report | Print
Jul 15, 2022 -

Fields BMW South Orlando responded

These are all adjectives we want customers to describe our service with! Thank you for the wonderful review and for allowing Fields BMW South Orlando to assist you - we're at your disposal if you need us down the road!

July 08, 2022

Michael is an outstanding service rep. He is very timely with his service and responses. I would not take my car to any other dealer. More

by jbradford5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Crenshaw
Report | Print
Jul 11, 2022 -

Fields BMW South Orlando responded

Thanks for your glowing review! We're thrilled Michael has welcomed you with prompt, communicative service that has earned Fields BMW South Orlando your confidence. We look forward to seeing you next time!

June 03, 2022

Every appointment is a quick in an out. Their body shop does incredible work as well. More

by ChuckD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel
Report | Print
Jun 03, 2022 -

Fields BMW South Orlando responded

Our team is delighted to see that their service keeps you coming back to us, Chuck! Thanks for your continued support!

June 03, 2022

I use Fields all the time and they are great. A special shout out to Eric Ramos the best service advisor in the business. More

by Ryconsean3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Ramos
Report | Print
Jun 06, 2022 -

Fields BMW South Orlando responded

We thank you for this positive review! We're thrilled to read how great you think Eric is - we will certainly pass this along! We look forward to seeing you next time here at Fields BMW South Orlando.

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