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Fields BMW South Orlando

Orlando, FL

4.4
514 Reviews

9750 South Orange Blossom Trail

Orlando, FL

32837

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514 Reviews of Fields BMW South Orlando

July 10, 2015

Service visit that's like visiting friends The service department, repair mechanics, and sales personnel are very warm and friendly; at the same time they are professional. It's a pleasure wor More

by M5Herb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary, Eric, Jatin
Jul 13, 2015 -

Fields BMW South Orlando responded

Thank you, the pleasure is ours and that's great to hear! It's because we do genuinely care about our customers. We try to give all of our customers in both Service and Sales, that "wow" factor and experience. If there is anything else we may do to better serve your automotive needs, please let me know. Sincerely, Frank Fernandez, General Manager.

July 09, 2015

Incredible Service Jason Price is a tremendous asset to your team. Jason reached out to me with an offer to buy my car. I wanted to sell it but I was upside down and my More

by DSTEF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Price,
Jul 13, 2015 -

Fields BMW South Orlando responded

Thank you, I will definitely share your excellent feedback with Jason and our team. I'm delighted we were able to exceed your expectations, it's what we strive for on every visit. If there is anything else we may do to better serve your automotive needs, please let me know. Sincerely, Frank Fernandez, General Manager.

July 09, 2015

Great Service The staff was friendly and professional. I was able to get my vehicle serviced the same day (quickly) without an appointment. My vehicle was nice and More

by Monopolyfam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Ramos
Jul 13, 2015 -

Fields BMW South Orlando responded

Thank you for your kind words and for your business! It's our pleasure to serve your automotive needs. Best Regards, Frank Fernandez, General Manager.

July 09, 2015

Another 5 Star Review for Jason Price I had actually written this dealership off due to poor service in the past. I purchased my first BMW from Fields South and attempted to buy a second More

by Customer
Recommend Dealer
Yes
Employees Worked With
Jason Price
Jul 13, 2015 -

Fields BMW South Orlando responded

Thanks for giving us a second look! I'm delighted our team was able to turn around your previous experience. We have made a number of improvements to our team and to our processes to ensure the highest level of customer service. If there is anything else we may do to further enhance your ownership, please let me know. Thank you for choosing Fields BMW. Best Regards, Frank Fernandez, General Manager.

July 08, 2015

Great Experience I bought a 2016 X3 last week and wanted to strongly recommend the dealership and Jason Price. It was an enjoyable process and was impressed with ever More

by Stafford1226
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Price
Jul 13, 2015 -

Fields BMW South Orlando responded

Congratulations on your new BMW X3 and thank you for choosing Fields BMW! If there is anything else we may do to better serve your automotive needs, please let me know. Sincerely, Frank Fernandez, General Manager.

July 07, 2015

Excellent car buying experience. My sales representative was Jason Price. Awesome sales representative. Jason will go the extra mile to satisfy you and your family needs towards your More

by Alex C.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Price.
Jul 08, 2015 -

Fields BMW South Orlando responded

That's wonderful to hear, Alex! I will be sure to share your wonderful feedback with Jason and our team. If there is anything we may do to better serve your automotive needs, please let me know. Thank you for choosing Fields BMW. Sincerely, Frank Fernandez, General Manager.

July 04, 2015

Great service Chad is another Bill; great attitude, very helpful and professional! Car was ready prior to expected promised time with substantial work being done, More

by 328i owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad
Jul 06, 2015 -

Fields BMW South Orlando responded

Thank you for your kind words about our team and for your business! It's our pleasure to serve your automotive needs. Thank you for choosing Fields BMW and for being part of the Fields family! Best Regards, Frank Fernandez, General Manager.

June 28, 2015

5 star service Greeted by friendly staff. Attended to the vehicle in a timely manner. Paperwork completed and ready when the vehicle was done. Exceptional service! W More

by Mike5198
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
Jun 30, 2015 -

Fields BMW South Orlando responded

An exceptional experience is certainly what we strive for on each and every visit and I'm delighted to hear we made that happen for you! If there is any way we may further heighten your experience with us, please let me know. Thank you for choosing Fields BMW and for being part of the Fields family! Warm Regards, Frank Fernandez, General Manager.

June 27, 2015

Great if your looking for a car wash which I was not. You need to focus on customers for service not the cheapskate looking for a free car wash. You filed an electronic appointment but when I traveled an More

by 134todd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eric
Jun 29, 2015 -

Fields BMW South Orlando responded

We apologize that we did not provide a great positive experience. At Fields BMW of South Orlando we are always trying to get better and customer feedback such as yours is very important to us. I'm happy that Eric tried hard to remedy the situation. I would appreciate the opportunity to speak with you in order to address the situation more accurately, and hopefully restore your faith in our dealership. Please give me a call at (407) 956-6300 at your earliest convenience. I look forward to speaking with you. Sincerely, Frank Fernandez, General Manager.

June 21, 2015

Stranded driver I had a flat tire on my way to work. The road side assistance send a tow truck whom took my car to the dealer. I was able to pick up my car the next More

by Tiregirl
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
Jun 22, 2015 -

Fields BMW South Orlando responded

That's great to hear! I'm sorry to hear you had a flat tire, but I'm delighted we could get you back on the road promptly! If there is anything further we may do to improve your ownership experience, please let me know. Best Regards, Frank Fernandez, General Manager.

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