Fields BMW South Orlando

NOT A BMW CAR DEALER On July 31, 2015 I was at the Fields BMW south dealership on Orange Blossom Trail, after being at the dealership for five hours, I was ready to On July 31, 2015 I was at the Fields BMW south dealership on Orange Blossom Trail, after being at the dealership for five hours, I was ready to sign a lease on a red 2015 335i. After negotiations with Mikhail Bouzko we agreed on $55,000. Since it's a 2015 they wanted to get rid of the car and of course 31st of the month. As I was about to sign the contract I noticed the price went up to 57,000+. They added 1,800+ on the deal for the trade of my 2014 335i BMW that I lease in September of last year, neither he or the salesman Greg informed me of the increase for the trade in before signing. It seemed like they were desperate in their attempts to make their sale and meet their end of the month quotas, that in turn were not clear with me. My BMW is still sales for around $40,000 and is in excellent condition with just over 6k+ miles more since I leased it last September. The pay off is around $38,000. All they said was "we are paying it off" never mentioning that they were only paying of for $37k! I felt like they tried to take advantage of me and deceive me. Maybe they thought that after being there for five hours I may have missed the increase, (since I was tired of being there for so long) by that time we have transfer all my personal belongings from my car to the other car and also the tags where transfer. After being gone for a while as a customer of BMWs for some time( I had Lexus vehicles since 2007) I had decided to go back with BMWs last year with Fields BMW in Winter Park, and felt I could trust that I could go to another location and have the same great quality experience as I had in the past in Winter Park. I was sadly mistaken. When I arrived to the dealership at 4pm the ladies restroom was out of paper towels and by 8pm out of toilet paper and also very dirty. I brought it to the attention of the salesman Greg, and he replied "busy day". If only the owner of this dealership knew what was going on , at this dealership. I will NEVER GO TO THAT DEALER TO BUY A CAR AGAIN ! To be honest , what hurts the most is having my credit checked ( even though I understand they did a auto check) as I have over an 800+ score and it will affect my credit score ! Also they lost my insurance card since no one knew who had it last when they took copies of it. WHAT A MESS ! More

Quick and helpful I came in for service, the same day I called. It took about an hour and a half for my serivice to be completed. Everyone was very helpful and polite! I came in for service, the same day I called. It took about an hour and a half for my serivice to be completed. Everyone was very helpful and polite! More

Great experience, everyone is very nice there All around great service, Eric Ramos took the time to explain the minor problem with my vehicle and go it fix as soon as possible. All around great service, Eric Ramos took the time to explain the minor problem with my vehicle and go it fix as soon as possible. More

Satisfied My husband and I came in for service on our vehicle and came out with a new car. Jesus Valentin went above and beyond to get us into our new vehicle. My husband and I came in for service on our vehicle and came out with a new car. Jesus Valentin went above and beyond to get us into our new vehicle. Thank you for all you did. More

5 Stars Review for Jason Price and Fields BMW of South Orlan I put in my information of my car as a "trade in" @Aututrader and got an email from Jason Price. I initially had credit problems with getting approva I put in my information of my car as a "trade in" @Aututrader and got an email from Jason Price. I initially had credit problems with getting approval with previous dealership, and was reluctant to deal with Fields BMW, a top of the line auto dealership. I said to myself, "It's no way that I'm going to get a car from all places, Fields BMW!!" Well, Jason Price made all this possible thru his hard work, perseverance and positive attitude. Jason Price is a professional, sincere, and it would be my privilege to call "a friend." Btw, all the used cars that I inspected in the Fields BMW dealership were all in mint condition! I am ecstatic to say that Jason Price and Fields BMW are a first class car dealership! More

Fix the air conditioner Good costumer service. Fast service. Costumer service agent was very helpful, assist me in making my decision and kept me inform during the whole proc Good costumer service. Fast service. Costumer service agent was very helpful, assist me in making my decision and kept me inform during the whole process. More

Service visit that's like visiting friends The service department, repair mechanics, and sales personnel are very warm and friendly; at the same time they are professional. It's a pleasure wor The service department, repair mechanics, and sales personnel are very warm and friendly; at the same time they are professional. It's a pleasure working with Fields BMW OBT! Thanks for your help with my M5! More

Incredible Service Jason Price is a tremendous asset to your team. Jason reached out to me with an offer to buy my car. I wanted to sell it but I was upside down and my Jason Price is a tremendous asset to your team. Jason reached out to me with an offer to buy my car. I wanted to sell it but I was upside down and my credit had been damaged due a divorce. I told him that he couldn't help me but he insisted that he could. Jason worked very hard for me and he listened to what was important to me in a new used BMW. He delivered a better car than I ever expected and a far better interest rate than I thought I would get. In addition he delivered on every promise, conducted himself like a gentleman and was a true pro. I will continue to do business with Jason and will recommend anyone that I know looking for a new car to him. More

Great Service The staff was friendly and professional. I was able to get my vehicle serviced the same day (quickly) without an appointment. My vehicle was nice and The staff was friendly and professional. I was able to get my vehicle serviced the same day (quickly) without an appointment. My vehicle was nice and clean when I got it back. More

Another 5 Star Review for Jason Price I had actually written this dealership off due to poor service in the past. I purchased my first BMW from Fields South and attempted to buy a second I had actually written this dealership off due to poor service in the past. I purchased my first BMW from Fields South and attempted to buy a second for my wife a couple months later, but could not get the sales staff at the time to engage with me in the sales process. Nothing more frustrating then trying to buy something and not being able to find someone who will engage. When I was looking to sell my wife's X5, which I had driven to Tampa to purchase since I was frustrated with Fields, Jason called me and I didn't return his because I'd written Fields off due to my previous attempts to work with them. He was extremely persistent and I finally returned his call. Jason's follow through was impeccable, he did everything he said he was going to do and I ended up selling him two vehicles and purchasing a third. It was around the holidays and I had family in town and was unable to make it to the dealership to test drive the vehicle he had found for me. He brought it to the house along with the sales order, paperwork and a second driver to pick up my two vehicles that I was trading. We closed the transaction at my house. Jason will be my first call next time I'm in the market. He's an asset to the Field's organization and he knows how to make things happen and get the job done. More