Fields BMW South Orlando

Excellent service Always a pleasant experience. The Entire staff is knowledgeable friendly and accommodating. My vehicle was serviced and returned to me within a few ho Always a pleasant experience. The Entire staff is knowledgeable friendly and accommodating. My vehicle was serviced and returned to me within a few hours. Many thanks More

Waiting car AFTER service was done No complain for Michael Crenshaw ,he was very nice and helpful. After service was done I was told to wait outside and someone will bring me my car af No complain for Michael Crenshaw ,he was very nice and helpful. After service was done I was told to wait outside and someone will bring me my car after service,when it's 90 degrees outside I believe no one wants to wait for car more then 30 min,they simply forgot about me,when I came back to register lady(unfortunately I didn't ask her name)gave me my key and I found my car on the parking lot!!!i totally understand that it was busy,but that's not the way you should take care of your customers. More

Eric Ramos went above and be on I will recommend this location because the of Service that Eric proBuy to Aust province to us. Thanks went above and be on I will recommend this location because the of Service that Eric proBuy to Aust province to us. Thanks More

Great customer care Mike Carley provided outstanding customer drive. We take all 3 of our BMWs to him for service. SErvice delivered on time. Every completed as discussed Mike Carley provided outstanding customer drive. We take all 3 of our BMWs to him for service. SErvice delivered on time. Every completed as discussed. More

Excellent! David, Michael and Rachel were excellent! They understood are needs and performed accordingly !!! Would go to this dealership again to make my next b David, Michael and Rachel were excellent! They understood are needs and performed accordingly !!! Would go to this dealership again to make my next bmw purchase! More

Great experience The issues that I had with the car were taken care of and the level of customer service was amazing everyone was very helpful to ensure that I was com The issues that I had with the car were taken care of and the level of customer service was amazing everyone was very helpful to ensure that I was comfortable at all times. More

New Tire Purchase and Installation I purchased 4 new tires to be installed.I dropped car off at roughly 1 pm on a Friday. Was told car would be done by 5 pm. I was the last customer I purchased 4 new tires to be installed.I dropped car off at roughly 1 pm on a Friday. Was told car would be done by 5 pm. I was the last customer to leave the dealership when my car was finished at 7 pm. Later that same evening, my low tire pressure indicator came on for my rear left tire. I returned the car to the dealership the following morning. I was told the tire did not settle properly and that it was adjusted and problem solved. That Monday morning (two days later) the low tire pressure indicator on my rear left tire came on again on my way to work. I dropped the car at the dealership and the mechanic came out and admitted to me that there was a tear in the bead and that he had noticed it on Saturday when he "re-set" the tire but thought he could simply seal the tear instead of replacing the tire. He proceeded to replace the tire that day and I picked the car up around 6 pm. Needless to say, I was appalled with the entire situation. I purchased a brand new tire and was given a defective one that the mechanic knew was defective, and having tires replaced turned into a 3 day event. I lost significant trust in the dealership and left with a really bad taste. I will most likely not be returning. More

The best service ever The BMW worker was very nice and take care of me in a very professional matters thanks for everythin,they also clean my car after the service.good job The BMW worker was very nice and take care of me in a very professional matters thanks for everythin,they also clean my car after the service.good job BMW of south Orlando. More

Excellent scheduling and attendance by Mike as the services Surprised by the friendly and excellent attention by Mike as also the services provided on 2 hrs including the cleaning etc. the environment also grea Surprised by the friendly and excellent attention by Mike as also the services provided on 2 hrs including the cleaning etc. the environment also great. The best I've seen since New Jersey and Miami. By far. More

2016 BMW X1 and Fields BMW South Orlando I was in need of purchasing a new car since mine was 11 years old. I previously had a BMW many, many years ago however I steered clear of another one I was in need of purchasing a new car since mine was 11 years old. I previously had a BMW many, many years ago however I steered clear of another one because of the cost of the upkeep of the car. As I was walking up to the showroom I noticed a sign that reads "It costs more to maintain this sign than a BMW"! I was in shock and excited at the same time. I was approached by a salesperson named Jason Price, a true professional. People are always skeptical at car dealerships but I will say he was extremely knowledgeable, patient and understanding of my needs. Jason went above and beyond to help me purchase a car that suited all my needs (and more)! The 2016 BMW X1 is by far the best SUV on the market with a very reasonable price tag. It offered everything from a panoramic sunroof, to heated seats and steering wheel, to the latest technology in closing M BlueTooth and XM Satellite Radio. I never expected to get such a great value for the price and I'm overwhelmed with this new X1. Jason was instrumental in helping choose a BMW that was perfect for me and my needs. I opted for the Mineral White (metallic) with the Mocha Leather Interior and I couldn't be more happy! Jason helped make this process quick and painless. The manager Mike Bouzko went above and beyond to get me into my new X1 with seamless effort. The entire process was extremely professional and I would HIGHLY recommend Fields BMW - South Orlando on Orange Blossom Trail! Jason is a rare find in the car business, he has a customer for life!!! Jason Price, Mike Bouzko and the BMW Genuis Jennifer have made this an amazing buying experience! They are always happy to assist in any way possible when it comes to my new BMW! I could NOT be more HAPPIER! More