Fields BMW South Orlando

The experience was excellent Mike from service desk was very helpful and his customer service was A plus.He explain everything done to the car in details and future things that ne Mike from service desk was very helpful and his customer service was A plus.He explain everything done to the car in details and future things that needs to be done. Good job Mike. More

First visit at the service department I had a flat tire late in the afternoon and with no appointment this dealer installed two new tire in 40 minutes. The desk person Ms. Nancy Hernandez I had a flat tire late in the afternoon and with no appointment this dealer installed two new tire in 40 minutes. The desk person Ms. Nancy Hernandez did a great job taking care of me and everything was outstanding! Highly recommended this dealer. More

New car purchase A) treated w respect even when we thought a deal cldnt be made B)friendly and no pressure C)we drove a new car w/o having to have another driver/rid A) treated w respect even when we thought a deal cldnt be made B)friendly and no pressure C)we drove a new car w/o having to have another driver/rider with us D)we went for a oil change and left w a new car More

Excellent Service Eric Ramos was one of the best service advisors I have had the pleasure to deal with. Made getting a tire replaced under warranty a very easy and simp Eric Ramos was one of the best service advisors I have had the pleasure to deal with. Made getting a tire replaced under warranty a very easy and simple process. Much easier than it was when I had to have the same service done at the Winter Park Fields location. Thanks again Eric. I greatly appreciate it. People like you are why customers come back time and time again. More

Great service all around Nancy is an amazing asset to the company. She took care of setting my car up with an oil change in a timely manner and also went over the other things Nancy is an amazing asset to the company. She took care of setting my car up with an oil change in a timely manner and also went over the other things I would need in the near future. I recommend to anyone with a BMW to get service to their vehicles with Nancy at Fields in Orlando. More

Eric Ramos is an excellent service advisor. Eric Ramos goes above and beyond to communicate well and provide an excellent level of service to his clients at Fields. I would highly recommend him. Eric Ramos goes above and beyond to communicate well and provide an excellent level of service to his clients at Fields. I would highly recommend him. More

Fast Service and Very Courteous The service advisor Mike was able to assist me immediately and even went the further mile of providing me with a military discount on my purchased ser The service advisor Mike was able to assist me immediately and even went the further mile of providing me with a military discount on my purchased service. I was incredibly pleased. More

Excellent as usual Mike Carley and Darrell took great care of me as usual. Mike arranged for me to have a loaner car and That really saved the day for me. I have and wil Mike Carley and Darrell took great care of me as usual. Mike arranged for me to have a loaner car and That really saved the day for me. I have and will continue to recommend Fields BMW south More

Great service from Nancy! Nancy was able to have the team evaluate the issue and also provided a loaner car while the service was performed. Nancy updated me without having to Nancy was able to have the team evaluate the issue and also provided a loaner car while the service was performed. Nancy updated me without having to follow up More

Great experience I think the experience you receive from the dealership when taking your car for service is also as important as the experience you get from driving a I think the experience you receive from the dealership when taking your car for service is also as important as the experience you get from driving a BMW. Nancy has been my service advisor for almost 4 years and she is simply phenomenal. It’s very clear and noticeable that she takes a lot of pride in what she does. Management should be very proud of her, especially her commitment to the most personalized, caring and individualized service possible. I would also like to recognize Al Smith. Great guy and terrific attitude! Ramon Lima More