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Fields BMW South Orlando

Orlando, FL

4.5
520 Reviews

9750 South Orange Blossom Trail

Orlando, FL

32837

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520 Reviews of Fields BMW South Orlando

November 08, 2016

Excellent Service I am very impressed with the focus on service. My salesman, Jason Price, asked relevant questions and really thought about my responses. He ended up More

by GMG808
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Price
Apr 17, 2017 -

Fields BMW South Orlando responded

Thank you for your high marks of Fields BMW South Orlando! If there is anything further we may do to enhance the quality of your ownership or experience, please let me know. Sincerely, Frank Fernandez, General Manager.

November 04, 2016

First rate, professional, without high pressure My wife and I found a 328d online at the dealership. Upon arrival we were greeted promptly and professionally. We were shown the car that we had come More

by TH1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Smith
Apr 17, 2017 -

Fields BMW South Orlando responded

Thanks for reviewing our dealership and for your excellent rating of Fields BMW South Orlando. If there is any way we may further improve on your experience, please let me know. Best Regards, Frank Fernandez, General Manager.

November 02, 2016

Quick and painless My sales person Arie Morales was very courteous and knowledgeable. My husband and I were looking for a used car and we were in and out with a new ca More

by Ivette Charron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arie Morales
Apr 17, 2017 -

Fields BMW South Orlando responded

It is our pleasure to attend to your automotive needs. We are grateful to you for your favorable review. Best Wishes, Frank Fernandez, General Manager, Fields BMW South Orlando.

October 09, 2016

EXCELLENT EXPERIENCE AS OUT OF STATE PURCHASERS We found a 740LI 2015 on line and called to get info about it. Jay Fitzgerald answered all our questions and helped us process most to the paperwork o More

by JB&DB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Fitzgerald
Apr 17, 2017 -

Fields BMW South Orlando responded

I’m glad that you found your visit to be exemplary. If there is anything further we may do to better serve your automotive needs, please don’t hesitate to contact me. Kind Regards, Frank Fernandez, General Manager, Fields BMW South Orlando.

September 18, 2016

Great service that was needed fast The service advisor was great. We were from out of town and needed service fast. Got it done fast. Best advisor ever. 5 star service More

by Roger45
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
Apr 17, 2017 -

Fields BMW South Orlando responded

What a wonderful review, thank you. If there is anything further we may do to better serve your automotive needs, please don’t hesitate to contact me. Kind Regards, Frank Fernandez, General Manager, Fields BMW South Orlando.

September 18, 2016

Excellent service Always a pleasant experience. The Entire staff is knowledgeable friendly and accommodating. My vehicle was serviced and returned to me within a few ho More

by DebbieJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erick
Apr 17, 2017 -

Fields BMW South Orlando responded

We appreciate your feedback. Thanks for choosing Fields BMW South Orlando! Best Regards, Frank Fernandez, General Manager.

September 15, 2016

Waiting car AFTER service was done No complain for Michael Crenshaw ,he was very nice and helpful. After service was done I was told to wait outside and someone will bring me my car af More

by Hailey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Crenshaw
Apr 17, 2017 -

Fields BMW South Orlando responded

Thank you for taking the time to write such a detailed review. All your comments are essential to educating our staff about good and bad service. We will ensure your feedback will be given to all. Furthermore, I will personally supervise that all your other complaints are addressed that everything will be in order on your next visit. We look forward to welcoming you back then. You may reach me via email at frank.fernandez@fieldsauto.com or by phone at (407) 956-6300. Sincerely, Frank Fernandez, General Manager.

September 12, 2016

Eric Ramos went above and be on I will recommend this location because the of Service that Eric proBuy to Aust province to us. Thanks More

by BMW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Ramos
Apr 17, 2017 -

Fields BMW South Orlando responded

Thanks for your wonderful rating. I’m certain our entire staff enjoyed catering to your needs as much as you enjoyed your visit. Take care! Kind Regards, Frank Fernandez, General Manager.

September 05, 2016

Great customer care Mike Carley provided outstanding customer drive. We take all 3 of our BMWs to him for service. SErvice delivered on time. Every completed as discussed More

by Jb2013
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
MIke Carley
Apr 17, 2017 -

Fields BMW South Orlando responded

We appreciate your business. The pleasure is ours! If there is anything we may do to better serve your automotive needs, please let me know. Sincerely, Frank Fernandez, General Manager.

September 03, 2016

Excellent! David, Michael and Rachel were excellent! They understood are needs and performed accordingly !!! Would go to this dealership again to make my next b More

by Chelle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Michael Rachel
Apr 17, 2017 -

Fields BMW South Orlando responded

I want to personally thank you for the 5-Star rating and look forward to seeing you again for your next visit to Fields BMW South Orlando. Fields Matters Because You Matter. Kind Regards, Frank Fernandez, General Manager

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