Fields BMW South Orlando

Great Experience We were there a little over an hour. They have a nice waiting area with drinks and cookies. There are tables and couches to sit on and there is a bi We were there a little over an hour. They have a nice waiting area with drinks and cookies. There are tables and couches to sit on and there is a big tv to watch. More

The best salesman Jay My salesman Jay F.is the best,he really works hard for his customer.He goes above and beyond to assist you thru the process. Fields is blessed to My salesman Jay F.is the best,he really works hard for his customer.He goes above and beyond to assist you thru the process. Fields is blessed to have him More

Amazing I am so ecstatic about my new car !! My car was ready for my arrival , so is the finance manager with my documents to sign . That's how any vehicle p I am so ecstatic about my new car !! My car was ready for my arrival , so is the finance manager with my documents to sign . That's how any vehicle purchase should be ! Thank you Jash and management team for making this happen. I will be back for my next ride ! More

Fantastic Team It started with an internet search. Fields BMW had the right model, year and "all the trimmings," - and all at a great price (according to Kelley Blu It started with an internet search. Fields BMW had the right model, year and "all the trimmings," - and all at a great price (according to Kelley Blue Book, CarGurus and TrueCar). Then, I got Jay Fitzgerald, the BEST salesman you could ask for. He made the whole process very easy, even picked me up at the airport on his day off. Jay made sure the car was absolutely perfect for delivery - he personally inspect the vehicle and directed the detailing since, in his words, "I probably won't see you again and want you to be happy with this purchase." During the detailing, there was a scratch in the hood that wasn't buffing out, so Jay ran it over to the body shop for repair. This is the ONLY guy you want to buy a car from. Then, it was off to the Finance Manager - this is where you normally get the high pressure sales tactics to add on the high margin packs (special upholstery treatments, finishes) and warranties. Not so with Lisette. I did get the intro and the explanations, but no pressure. She made the out of state process easy with a thorough explanation of the complete process. Great car for a great price with great service - what more could you ask for? More

Quick and easy on a holiday week! First time at Fields for service. My service rep Eric was very personable for first thing Friday morning (8am). He walked me through eveytjing that wa First time at Fields for service. My service rep Eric was very personable for first thing Friday morning (8am). He walked me through eveytjing that was going to happen and told me it would take approx 1 hr. One hour later I was on my way. More

Awesome Eric Roma's provided excellent service. Quick and efficient. He's a great communicator. Every time I come into fields he treats me like a VIP customer Eric Roma's provided excellent service. Quick and efficient. He's a great communicator. Every time I come into fields he treats me like a VIP customer More

Fields customer service sucks I had to wait almost 2 weeks to reserve a loaner and when my car was not ready was told I could only drive loaner 50 miles a day. Considering that the I had to wait almost 2 weeks to reserve a loaner and when my car was not ready was told I could only drive loaner 50 miles a day. Considering that the average person has to make numerous stops and during the weekend has to run errands... 50 miles was unacceptable. I had to call a friend to take me around Bc I didn't want to pass the mileage. This is the main reason that I rather drive to Sarasota of BMW to get my service done. They always give me a loaner (even though I didn't purchase my car from them), don't restrict the mileage, and are very attentative. When I call Fields BMW, I have to wait an avaerage of 10 or more minutes to get someone on the phone at the service department. That is poor customer service. More

Lease Transition If anyone is looking to purchase or lease a new vehicle, Fields BMW on Orange Blossom Trial is the place to go. My Sales Advisor went above and beyond If anyone is looking to purchase or lease a new vehicle, Fields BMW on Orange Blossom Trial is the place to go. My Sales Advisor went above and beyond to make sure that my transition to a new 2017 430i Grand Coupe went smooth. From ordering my new car, to keeping me informed of its delivery, to making sure I got the best value for the dollars I was ready to spend. The Manager and Financial Advisor offered me some amazing concessions/discounts!! Thank you to the entire Sales Team! More

New vehicle purchase Michelle M was a pleasure to work with. She was able to help me choose the right size and right price vehicle for my family. Michelle M was a pleasure to work with. She was able to help me choose the right size and right price vehicle for my family. More

Order and Purchase Experience Ordered a new M4, ordering process was great, received car about 6 months later. Al Smith walked me thru the whole ordering process and again thru pur Ordered a new M4, ordering process was great, received car about 6 months later. Al Smith walked me thru the whole ordering process and again thru purchase. Great car! More