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Fields BMW South Orlando

Orlando, FL

4.5
520 Reviews

9750 South Orange Blossom Trail

Orlando, FL

32837

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520 Reviews of Fields BMW South Orlando

January 08, 2017

Awesome That's my third time doing service and my third with Mike. He's very professional and a ver nice guy. Thank you very much! More

by 535BM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Carley
Apr 17, 2017 -

Fields BMW South Orlando responded

Your continued business and loyalty is greatly appreciated. We are happy to have you as a part of the Fields Auto Group family. Thank you for taking the time to share your recommendations. I will make sure to pass along your positive assessments to our staff. Best Regards, Frank Fernandez, General Manager, Fields BMW South Orlando.

January 07, 2017

Service appointment Mike was very helpful, he explained me all of my car needed and when it was supposed to be done. Next time I'm calling Mike More

by Ggautier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Carley
Apr 17, 2017 -

Fields BMW South Orlando responded

Thank you and it's because we do genuinely care. We make it our business to know our customers and provide you with the highest level of customer service and I'm happy to hear that we did, just that, for you. Sincerely, Frank Fernandez, General Manager, Fields BMW South Orlando.

January 07, 2017

Very Impressed With Service Experience I typically don’t take the time to give feedback on services, but I was impressed with the job your team did on my X5, so it is definitely warranted. More

by red69tang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Ramos
Apr 17, 2017 -

Fields BMW South Orlando responded

Thank you, that’s the type of 5-star experience is what we strive to provide on every visit. I’m glad we were able to provide this for you in the past. We are dedicated to continuing you receive only the best in customer service. Kind Regards, Frank Fernandez, General Manager, Fields BMW South Orlando.

January 06, 2017

Awesome experience Service experience was excellent, no long wait time, service Mike was very helpful, dealership was nice and clean and my vehicle was washed and vacuum More

by Green2012
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
Apr 17, 2017 -

Fields BMW South Orlando responded

That's certainly what we strive for here at Fields BMW South Orlando! Thank you for both your kind words and your business in the past. If there is anything further we may do to enhance the quality of your ownership or experiences, please let me know. Sincerely, Frank Fernandez, General Manager.

January 04, 2017

Excellent service Excellent service, friendly people. Eric Ramos is the one i always come to and hes great and makes it a good experience. Love the snacks! More

by Carmen H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Ramos
Apr 17, 2017 -

Fields BMW South Orlando responded

That’s wonderful to hear! I’m delighted you had a great experience in the past. Please be assured in knowing that we will continue to provide you with only the best in customer satisfaction. If there is any way we may improve on your experience, please let me know. Sincerely, Frank Fernandez, General Manager, Fields BMW South Orlando.

January 04, 2017

Looks like I got forgotten by my service agent. I understand it was the new year holiday and there might be a shortage of staff, but since this is a BMW dealership I would expect the quality of serv More

by Patrick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Apr 17, 2017 -

Fields BMW South Orlando responded

Thank you for your candid feedback. I am sorry to hear that you weren’t satisfied with the competence of our team. Please contact me at your earliest convenience, so that I may personally address your issues and concerns. Thank you and I look forward to hearing from you. You may reach me via email at frank.fernandez@fieldsauto.com or by phone at (407) 956-6300. Sincerely, Frank Fernandez, General Manager.

January 01, 2017

2017 X1 BMW Thanks to Jeff in sales and Michael the new car manager awesome job no pressure no games and the best prices in Florida. I would recommend this deal More

by Mikebmwguy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff. Michael
Apr 17, 2017 -

Fields BMW South Orlando responded

Thank you! It is our pleasure to continue to provide you with exemplary service here at Fields BMW South Orlando. I’m delighted you had a wonderful experience with us in the past and we look forward to continuing your great experiences with us in the future. Sincerely, Frank Fernandez, General Manager.

January 01, 2017

No Pressure Jay was so patient with me. He made me feel so comfortable about the vehicle I chose and gave me valuable information about the other vehicles I was c More

by Art
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Fitzgerald
Apr 17, 2017 -

Fields BMW South Orlando responded

Thank you for both your business and your feedback in the past. We look forward to serving you moving forward and showing you our continued dedication to our customers here at Fields BMW South Orlando. If there is anything we may do to better serve your automotive needs, please let me know. Sincerely, Frank Fernandez, General Manager.

December 29, 2016

Great Experience We were there a little over an hour. They have a nice waiting area with drinks and cookies. There are tables and couches to sit on and there is a bi More

by lsitterley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric
Apr 17, 2017 -

Fields BMW South Orlando responded

Thanks for your great feedback in the past. It's definitely our pleasure to serve your automotive needs then, now and in the future. Best Regards, Frank Fernandez, General Manager, Fields BMW South Orlando.

December 29, 2016

The best salesman Jay My salesman Jay F.is the best,he really works hard for his customer.He goes above and beyond to assist you thru the process. Fields is blessed to More

by Eric1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay f
Apr 17, 2017 -

Fields BMW South Orlando responded

Thanks for your business! I'm delighted we furnished you with a great experience, it's our constant goal! If there is any way we may better serve your automotive needs, please let me know. Sincerely, Frank Fernandez, General Manager, Fields BMW South Orlando.

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