Fields BMW South Orlando

Wonderful Sales Department I had a great experience purchasing a vehicle through Al. He was friendly, calm and patient in showing me various options available while not pushing I had a great experience purchasing a vehicle through Al. He was friendly, calm and patient in showing me various options available while not pushing me into a immediate sale. I will continue to rely on him for future purchases because he is genuine, professional and truly there to help. More

Friendly , honest, not pushy Cynthia was amazing she helped me so much find the car that I wanted, she was very patient and answer all the questions that I had about the car. She Cynthia was amazing she helped me so much find the car that I wanted, she was very patient and answer all the questions that I had about the car. She helped me make a decision without being pushy. I felt really comfortable with her and the entire BMW team at this location More

Awesome That's my third time doing service and my third with Mike. He's very professional and a ver nice guy. Thank you very much! That's my third time doing service and my third with Mike. He's very professional and a ver nice guy. Thank you very much! More

Service appointment Mike was very helpful, he explained me all of my car needed and when it was supposed to be done. Next time I'm calling Mike Mike was very helpful, he explained me all of my car needed and when it was supposed to be done. Next time I'm calling Mike More

Very Impressed With Service Experience I typically don’t take the time to give feedback on services, but I was impressed with the job your team did on my X5, so it is definitely warranted. I typically don’t take the time to give feedback on services, but I was impressed with the job your team did on my X5, so it is definitely warranted. On what was obviously a busy day in the Services Department, I was able to schedule an appointment and you even started the work before it was scheduled. It was completed quickly, correctly, and everyone at the center was both courteous and professional. If I ever need service in the Orlando area, I will be sure to contact you. More

Awesome experience Service experience was excellent, no long wait time, service Mike was very helpful, dealership was nice and clean and my vehicle was washed and vacuum Service experience was excellent, no long wait time, service Mike was very helpful, dealership was nice and clean and my vehicle was washed and vacuumed. Thank you BMW fields More

Looks like I got forgotten by my service agent. I understand it was the new year holiday and there might be a shortage of staff, but since this is a BMW dealership I would expect the quality of serv I understand it was the new year holiday and there might be a shortage of staff, but since this is a BMW dealership I would expect the quality of service to be of the same high caliber I have experienced elsewhere, no matter when I come in for a service. Well not at all. I arrived at the dealer for oil change shortly after the lunch. The girl at the reception seemed friendly and told me that my car will be ready, washed and vacuumed in one hour and half and she will keep me updated when it's ready. Then I waited and waited, until all customers who arrived roughly at the same time as I did, has left. I noticed that my car was parked in the parking lot and I thought 'there might be some additional maintenance they would like to perform', so I waited for another half an hour. Still no updates. I decided to find out myself. The girl who promised me an update has gone awol and it took another service advisor quite some time to locate my file. Well the service has been done for quite a while but no one cared to give me an update. Finally, I had to walk to the parking lot myself to get my car, only to find out that the window on passenger side was still covered with dirts. I was really disappointed. More

Excellent service Excellent service, friendly people. Eric Ramos is the one i always come to and hes great and makes it a good experience. Love the snacks! Excellent service, friendly people. Eric Ramos is the one i always come to and hes great and makes it a good experience. Love the snacks! More

2017 X1 BMW Thanks to Jeff in sales and Michael the new car manager awesome job no pressure no games and the best prices in Florida. I would recommend this deal Thanks to Jeff in sales and Michael the new car manager awesome job no pressure no games and the best prices in Florida. I would recommend this dealership. I drove 4 hours to buy a 2017 X1 and was treated like a King by the people at this dealership. I would highly recommend them. More

No Pressure Jay was so patient with me. He made me feel so comfortable about the vehicle I chose and gave me valuable information about the other vehicles I was c Jay was so patient with me. He made me feel so comfortable about the vehicle I chose and gave me valuable information about the other vehicles I was considering. More