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Fields BMW South Orlando

Orlando, FL

4.5
525 Reviews

9750 South Orange Blossom Trail

Orlando, FL

32837

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525 Reviews of Fields BMW South Orlando

February 16, 2017

Great Customer Service by my Service advisor Eric I had my first oil change on my new 2016 BMW 328i and Eric showed me a Level of Service that I Experted as a BMW Owner... Thank you More

by andre9aa73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric
Apr 17, 2017 -

Fields BMW South Orlando responded

Thank you so much for your kind comments. I’m so glad you enjoyed your visit! We look forward to seeing you again soon. As always, we are dedicated to exemplifying only the highest level of service on every visit. Thank you for making us your automotive choice! Sincerely, Frank Fernandez, General Manager, Fields BMW South Orlando.

February 11, 2017

the service writer was professional 1st 1 to arrive for oil change, out within hour....it would be better if tire rotation was included under warranty. Mike provide good customer servic More

by BMW22017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
MIKE CARLEY
Apr 17, 2017 -

Fields BMW South Orlando responded

Thank you for taking the time to leave feedback about your experience at our store and more importantly, bringing this to my attention. Customer service is our top priority, and I would appreciate the opportunity to speak with you in order to address the situation more accurately, and hopefully restore your faith in our dealership. Please give me a call at (407) 956-6300. Again, my apologies for the situation, and I look forward to speaking with you. You may reach me via email at frank.fernandez@fieldsauto.com or by phone at (407) 956-6300. Sincerely, Frank Fernandez, General Manager.

February 05, 2017

Service was great but the experience could've been better Mike my service advisor was great - polite & prompt but the guest wireless internet cuts out intermittently making it difficult to work while I wait. More

by Christina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Carley
Apr 17, 2017 -

Fields BMW South Orlando responded

This is great to learn! Please don't hesitate to make me aware if there is any manner in which we may additionally supplement your current or future experience with us. Kindly, Frank Fernandez, General Manager, Fields BMW South Orlando.

February 02, 2017

Awesome place, everyone did everything to assure complete sa The minute I walked in I was attended by cynthia. She made my experience a lot smoother! She made sure I got exactly what I was looking for and she wa More

by Noraly Alvarez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cynthia Garcia
Apr 17, 2017 -

Fields BMW South Orlando responded

Thanks so much for your helpful remarks and your business! Be assured knowing that we will do whatever it takes to make us suitable of your trustworthiness on each and every visit. Best Wishes, Frank Fernandez, General Manager, Fields BMW South Orlando.

February 02, 2017

Amazing,fun,friendly,fast, courteous,and honest. Mike Crenshaw ,and Joshua Figueroa really know and understand what taking care of they're customers are all about, I really can't describe it how conf More

by Adriano Miguel lopes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Crenshaw,Joshua Figeroa.
Apr 17, 2017 -

Fields BMW South Orlando responded

We are grateful to you for your favorable statements! I am glad to learn that you took pleasure in your recent visit to Fields BMW South Orlando! If there is anything we may do to serve your automotive needs in the future, please take a moment to reach out to me straight away. It is our pleasure to attend to your automotive needs. Best Regards, Frank Fernandez, General Manager.

February 01, 2017

Great deal and easy way to purchased a vehicle Josh was a great . He found the perfect car for me with the right payment. Very happy with my purchase and the price for my new car. More

by bmwmco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua
Apr 17, 2017 -

Fields BMW South Orlando responded

We are delighted to serve your automotive needs. It's great to hear you are consistently enjoying your experience at Fields BMW South Orlando. If there is anything else we may do to heighten your ownership experience, please give me a call or drop by my office the next time you stop in. Sincerely, Frank Fernandez, General Manager.

January 29, 2017

Excellent Eric No surprise the great service I received from Eric Ramos. Thank you my friend. I am never disappointed with the professionalism and dedication to deta More

by Nestor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Ramos
Apr 17, 2017 -

Fields BMW South Orlando responded

Thank you for stopping in! I want to personally thank you for the 5-Star rating and look forward to seeing you again here at Fields BMW South Orlando for your next service interval. If you have any questions, or would need any further assistance, please stop in my office or look me up; I'm always available. Kind Regards, Frank Fernandez, General Manager.

January 28, 2017

Bought a car from Jay F. I just want to say Jay did a fantastic job, I had to drive 3.5 hours from west coast of Florida and I would do it 100 times all over again. So profess More

by Jakubadamowicz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay F.
Apr 17, 2017 -

Fields BMW South Orlando responded

Thanks so much! We know you will enjoy your new car and I will see you for your next car wash! If there is anything we may do to better serve your automotive needs, however, please let me know. Sincerely, Frank Fernandez, General Manager, Fields BMW South Orlando.

January 27, 2017

Used car Ari was great. Very efficient and knowledgeable finance office was also a pleasure to work with Would recommend your dealership to others intereste More

by Kiswahili
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ari
Apr 17, 2017 -

Fields BMW South Orlando responded

What else can we say but, “thank you” for your kind words! Our entire team at Fields BMW South Orlando is grateful for your both feedback and for your business. Fields Matters Because You Matter. Sincerely, Frank Fernandez, General Manager.

January 25, 2017

ANDY IS THE MAIN MAN WE CAME FROM NEW YORK TO PURCHASE A USED VEHICLE FOR OUR FLORIDA HOME. ANDY HERNANDEZ, OUR SALES PERSON SHOWED US A LARGE SELECTION OF VEHICLES. WE DI More

by DONROSE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ANDY HERNANDEZ
Apr 17, 2017 -

Fields BMW South Orlando responded

Thank you for the positive review. Our staff are very passionate about cars. I'm glad you're happy with your vehicle purchase! Thanks for making Fields your automotive choice! Sincerely, Frank Fernandez, General Manager, Fields BMW South Orlando.

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