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Fields BMW South Orlando

Orlando, FL

4.6
512 Reviews

9750 South Orange Blossom Trail

Orlando, FL

32837

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512 Reviews of Fields BMW South Orlando

January 24, 2017

Eric Ramos The experience overall was amazing from start to finish. The prompt service and problem solving abilities of Eric Ramos are unbelievable. Thank you More

by dssoto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Ramos
Apr 17, 2017 -

Fields BMW South Orlando responded

Thank you for the positive review of Fields BMW South Orlando. We're happy to have exceeded both your expectations! All our team are very passionate about the work they do. Admittedly, we have a great team. Thanks for making your family part of the Fields family. Sincerely, Frank Fernandez, General Manager.

January 21, 2017

Well done fields! I was there for a maintenance service and everythihg was super smooth and aeemsless as usual. Speacial thanks to mike for peoviding a great customer s More

by Kechels
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike was very helpful and provided a great service
Apr 17, 2017 -

Fields BMW South Orlando responded

We are proud to have you as a member of the Fields family of dealerships. It's great to hear you are also enjoying the amenities we offer. If there is anything else we may do to heighten your ownership experience, please give me a call at (407) 956-6300 or drop by my office the next time you stop in. Sincerely, Frank Fernandez, General Manager.

January 18, 2017

Service Nancy is a great service advisor and always so helpful. Dealership always strives to make visits easy and efficient. Service techs are customer frie More

by John M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy.
Apr 17, 2017 -

Fields BMW South Orlando responded

That's the experience we strive for each and every day at Fields BMW South Orlando and at every Fields Auto Group dealership! Thank you for your kind remarks and your continued business. We appreciate you. Sincerely, Frank Fernandez, General Manager.

January 17, 2017

Excellent The overall service was great. The repair was completed before expected and the repair was covered by the warranty. The repair was explained in plai More

by rick8098
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy
Apr 17, 2017 -

Fields BMW South Orlando responded

Thank you for your review and for your business! I will make sure to pass along your positive feedback to our team here at Fields BMW South Orlando. The pleasure is ours. Sincerely, Frank Fernandez, General Manager.

January 17, 2017

In and out in a flash. Was early for my appointment however I was taking in and had a seat vehicle was taken care of I was also given items that may need to be taken care More

by Chuckles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Crenshaw
Apr 17, 2017 -

Fields BMW South Orlando responded

Thank you for your continued business! It's our pleasure to have made your experience enjoyable at Fields BMW South Orlando, but most importantly, to find the perfect car to meet your needs. Fields Matters Because You Matter. Best Regards, Frank Fernandez, General Manager.

January 15, 2017

Eric Ramos Eric is one of the friendliest most knowledgeable service advisors I have worked with. I would highly recommend him to all my fellow BMW owners! More

by RLBURK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Ramos
Apr 17, 2017 -

Fields BMW South Orlando responded

Thank you! We’re proud to have a dedicated and hardworking team, here to serve your automotive needs. We appreciate your kind feedback and your continued business. Sincerely, Frank Fernandez, General Manager, Fields BMW South Orlando.

January 15, 2017

The new standard of superior service Had an amazing experience. From the moment you arrive you are greeted with a friendly smile and a welcome. My service advisor Mike Crenshaw took exc More

by Dreamer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Crenshaw
Apr 17, 2017 -

Fields BMW South Orlando responded

That’s wonderful to hear and certainly what we strive for with every visit! If there is anything further we may do to enhance the quality of your ownership experience with us, please don’t hesitate to ask. Kind Regards, Frank Fernandez, General Manager, Fields BMW South Orlando.

January 12, 2017

Excellent Service The staff was very helpful in helping find the right vehicle. They were very patient and gave me as much time as I needed to think about my purchase More

by Kmorri09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Smith
Apr 17, 2017 -

Fields BMW South Orlando responded

That's fantastic! And it’s the kind of experience we strive for every day. I will make sure to pass along the kudos to our entire Fields BMW South Orlando Team. I'm happy to hear that you're enjoying the car washes! Thank you for your pleasant remarks and for your continued business. Warmest Regards, Frank Fernandez, General Manager.

January 11, 2017

BMW service So much better than Fields Winter Park. Not as many perks in service area but I will gladly forego those perks for excellent service! Glad they added More

by Bmw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Crenshaw and receptionist
Apr 17, 2017 -

Fields BMW South Orlando responded

Thank you for taking the time to review your experience with us! We will certainly let our team know how pleased you were with your experience and pass the kudos along to them. We are always delighted to serve your automotive needs. If there is any way we may further improve on your experience, please let me know. Best Regards, Frank Fernandez, General Manager, Fields BMW South Orlando.

January 11, 2017

Great Service Dept Service department was quick and easy to schedule. When I arrived I was blown away by the customer service. Extremely impressed and can't wait until t More

by rclem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Update after next visit
Apr 17, 2017 -

Fields BMW South Orlando responded

Thank you for stopping by and choosing Fields BMW South Orlando! We appreciate the 5-Star review and business, and hope you had a pleasant experience with us. If there is anything I could assist you with down the road please feel free to look me up! Sincerely, Frank Fernandez, General Manager.

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