Fields BMW South Orlando

Drove 6 hrs to be let down. On 4/19/2017 I bought a 2015 INFINITI Q 40 on-line and I was told that there were no dings or dents, When I went to pick the car up on 4/23/2017 t On 4/19/2017 I bought a 2015 INFINITI Q 40 on-line and I was told that there were no dings or dents, When I went to pick the car up on 4/23/2017 the right front bumper was damaged and trim ring missing from fog light. I was offered $150 off purchase price. This was not acceptable and I am taking the time to bring this to your attention as this was a total waste of my time. I was told multiple times during the phone conversation while setting up this deal, that the car was in excellent condition. I drove 6 hrs round trip to buy this car plus the cost of gas. Thanks for wasting my time. More

2017 BMW m240i lease Good staff; flexible work schdules for customers. Able to get me in and out of the building quickly. Highly recommend to friends and family. Great j Good staff; flexible work schdules for customers. Able to get me in and out of the building quickly. Highly recommend to friends and family. Great job. More

Service above and beyond After an excellent sale experience, Jay Fitzgerald really stepped up when we had an almost immediate service issue. before we brought the car home, s After an excellent sale experience, Jay Fitzgerald really stepped up when we had an almost immediate service issue. before we brought the car home, some overspray from the next lot over ended up all over the car. We described it to Jay, and he had us bring the car right in. They went over the whole car with a clay bar and removed all of the overspray. While we waited, their shuttle van took us to our favorite bookstore, When we returned, the car was absolutely perfect. Fields, and especially Jay, acted immediately and expertly to solve this problem for us. This truly is the professional, dedicated service that earns our loyal business. Thank you! Peter and Karen Larsen More

Pleasant Purchase Experience I was created by the Product Specialist, Ms. Haydee, who put me on a demo car to test drive a 2016 328i. The car drive like a "dream." My advisor was I was created by the Product Specialist, Ms. Haydee, who put me on a demo car to test drive a 2016 328i. The car drive like a "dream." My advisor was Cynthia Garcia, whom I highly recommend. She is a 5 star, who was able to obtain a car from the Winter Park location. Everything was a positive experience. The Finance person, was also very nice and very helpful. More

Excellent service Thank you Jeff for pointing me to the X1. Asked all questions to see what would work for me and answered all questions I had. Thank you Jeff for pointing me to the X1. Asked all questions to see what would work for me and answered all questions I had. More

No downside here Most large auto dealerships are troubled waters to navigate and after seeing the ad for the car I was interested in I was. concerned I was headed for Most large auto dealerships are troubled waters to navigate and after seeing the ad for the car I was interested in I was. concerned I was headed for another stormy day in quest of my dream car. Once I arrived at Fields BMW South Orlando though it was smooth sailing and we ended up driving home same day in our land yacht having only the time it took to negotiate and purchase slow us down. Facility was as nice as any Bimmer shop I've been in and staff only added to our positive impression.. Post sale follow up was also stress free I Recommend this dealer to anyone interested in a quality auto purchase experience. Smooth sailing and thank you Fields BMW South Orlando! More

Service with a smile at Fields South Orlando It is a great feeling when you can bring your car to be serviced and the advisor has a friendly smile and generates positive waves. Service advisor Na It is a great feeling when you can bring your car to be serviced and the advisor has a friendly smile and generates positive waves. Service advisor Nancy Hernandez at BMW South Orlando displays these great qualities which can be hard to find in today's world of automotive service. From the initial diagnosis, setting the appointment, completing the work and follow through she deserves special recognition for making everything come together. This was our fourth vehicle purchased from Fields Auto Group and the amenities free carwashes, coffee, etc are all red carpet. All of the staff at South Orlando seem to have smiling faces and positive attitudes. Nancy truly exemplifies the Fields motto " Fields matters because you matter". A shining example of outstanding customer service which the Fields Auto Group expects from all of their employees More

BMW i8 I traded in my BMW M4 convertible for an BMW i8 and got a great deal from the Fields BMW South Orla ndo team and im a very happy customer right now!! I traded in my BMW M4 convertible for an BMW i8 and got a great deal from the Fields BMW South Orla ndo team and im a very happy customer right now!! More

Great service I was shopping for a brand new vehicle. David made the process easy and possible. He worked with finance manager to find the right vehicle. Highly I was shopping for a brand new vehicle. David made the process easy and possible. He worked with finance manager to find the right vehicle. Highly More

Always Great Service! We bought our 2nd BMW from Fields and have always had excellent service. Arie was the best-he kept us updated on our new car order and answered questi We bought our 2nd BMW from Fields and have always had excellent service. Arie was the best-he kept us updated on our new car order and answered questions day and night. More