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Fields BMW South Orlando

Orlando, FL

4.6
512 Reviews

9750 South Orange Blossom Trail

Orlando, FL

32837

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512 Reviews of Fields BMW South Orlando

April 25, 2017

Excellent service Thank you Jeff for pointing me to the X1. Asked all questions to see what would work for me and answered all questions I had. More

by Whipzer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bock
May 31, 2017 -

Fields BMW South Orlando responded

I'm glad to hear you had a good experience with us at Fields BMW South Orlando. Congratulations on your new BMW X1! I'll be sure to mention it to Jeff and our team! We appreciate your business! Sincerely, Frank Fernandez, General Manager.

April 24, 2017

No downside here Most large auto dealerships are troubled waters to navigate and after seeing the ad for the car I was interested in I was. concerned I was headed for More

by Spoondude
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Smith and Jamie product specialist
May 31, 2017 -

Fields BMW South Orlando responded

That's wonderful to learn! I'm so happy our team provided you with a smooth and professional experience! Congratulations on your new "land yacht" and welcome to the Fields BMW family! Please stop and say, “hi,” next time you drop by Fields BMW South Orlando and let me know if there is anything else we may do to elevate your ownership. Warmest Regards, Frank Fernandez, General Manager.

April 24, 2017

Service with a smile at Fields South Orlando It is a great feeling when you can bring your car to be serviced and the advisor has a friendly smile and generates positive waves. Service advisor Na More

by AutumnSkye
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Hernandez
May 31, 2017 -

Fields BMW South Orlando responded

Thank you for your continued business over the years, AutumnSkye. We appreciate your loyalty and trust in our Team. I'm pleased that Nancy and our staff were able to make your experience great - it's what we strive for on every visit. If there is anything further we may do to enhance the quality of your ownership or your experience, please let me know. As you mentioned, "Fields Matters Because YOU Matter." Thanks for choosing Fields BMW! Best Regards, Frank Fernandez, GM.

April 18, 2017

BMW i8 I traded in my BMW M4 convertible for an BMW i8 and got a great deal from the Fields BMW South Orla ndo team and im a very happy customer right now!! More

by Daniel M.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Smith, Lissette Gonzales
May 31, 2017 -

Fields BMW South Orlando responded

Congratulations on your new BMW i8, Daniel, and thank you for choosing Fields BMW. It's really an incredible vehicle and an excellent choice! Welcome to the future of driving! We're delighted to serve your automotive needs. Thank you so much for taking the time to give us your feedback and comments on your experience here at Fields BMW South Orlando. We truly appreciate your business. Best Regards, Frank Fernandez, General Manager.

April 06, 2017

Great service I was shopping for a brand new vehicle. David made the process easy and possible. He worked with finance manager to find the right vehicle. Highly More

by Aly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David and mikael
Apr 17, 2017 -

Fields BMW South Orlando responded

Congratulations on finding the right vehicle and on your vehicle purchase! I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to Fields BMW South Orlando in the future. Kind Regards, Frank Fernandez, General Manager.

April 01, 2017

Always Great Service! We bought our 2nd BMW from Fields and have always had excellent service. Arie was the best-he kept us updated on our new car order and answered questi More

by CTersi01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arie, Mike
Apr 17, 2017 -

Fields BMW South Orlando responded

Congratulations on your second BMW with us! Thank you for your continued business and loyalty! As always, don’t hesitate to let us know if there is anything further we may do to exceed your expectations with us. Our staff are already ready to serve your automotive needs. Thank you and take care. Kind Regards, Frank Fernandez, General Manager, Fields BMW South Orlando.

March 31, 2017

Service I made an appointment with Eric Ramos but when i arrived Michael Crenshaw was the one that greeted me and ended up taking care of my vehicle, Michael More

by Ansel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michael Crenshaw
Apr 17, 2017 -

Fields BMW South Orlando responded

Thank you for taking the time to provide us with feedback of your experience. I am very sorry to hear that your visit did not meet your expectations and I apologize for any inconvenience. The behavior you described is not tolerated within our organization. I would appreciate the opportunity to speak with you, so that I may personally address your issues and concerns. Please contact me at your earliest convenience. Thank you and I look forward to hearing from you. You may reach me by phone at (407) 956-6300, or via email at frank.fernandez@fieldsauto.com. Sincerely, Frank Fernandez, General Manager, Fields BMW South Orlando.

March 27, 2017

Salesperson was very professional and friendly. She was extremely knowledgeable about the vehicle I brought. She went over all the particulars of the warranty and explained them to me in a way that More

by Edwin05
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cynthia Garcia
Apr 17, 2017 -

Fields BMW South Orlando responded

Thank you for making Fields BMW South Orlando your automotive choice! We appreciate your loyalty and your continued trust in our dealership and our staff. Rest assured that we will do everything it takes to make us deserving of your loyalty on each and every visit. Sincerely, Frank Fernandez, General Manager.

March 24, 2017

Service Worth the drive from Ocala After making multiple visits to BMW of Ocala and not being recognized or offered to be assisted by any sales person, I reached out to Fields BMW South More

by aliprice352
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jashua Figueroa, Juan, Lissette
Apr 17, 2017 -

Fields BMW South Orlando responded

It brings me a lot of pride and joy to hear that you’re an avid fan our dealership. We appreciate your business, your loyalty and your trust. Please don’t hesitate to contact us if there is anything we can help you with moving forward. It’s our pleasure to serve you. Kind Regards, Frank Fernandez, General Manager, Fields BMW South Orlando.

March 23, 2017

Busco and Nancy I keep buying cars at fields BMw just because Mr Busco and Nancy. They make all the business and diference. Always there are for clients More

by Mdepaula
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael BUsco. Nancy
Apr 17, 2017 -

Fields BMW South Orlando responded

Thanks for your review, it’s certainly our pleasure to serve you. We consistently work to uphold only the best in customer service for our customers. If there is any way we may further improve on your experience and earn a 5-star rating on your next visit, please feel free to let me know how we may help. You may reach me by phone at (407) 956-6300, or via email at frank.fernandez@fieldsauto.com. Thanks for being a valued customer. Kind Regards, Frank Fernandez, General Manager, Fields BMW South Orlando.

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