Ferman MINI of Tampa Bay

I was assisted by Bob Annis and Aaron Cox. They provided great customer service. !00% satisfied with my purchasing experience. I would deifnitely return in the future and i would this desler They provided great customer service. !00% satisfied with my purchasing experience. I would deifnitely return in the future and i would this desler and recommend these gentlemen to others. Thank you. More

I Purchased my Mini over 20 years ago at Furman. Furman has been the only place that I have taken my Mini to be serviced. I honestly believe that one of the reasons for my Mini‘s longevity has been Furman has been the only place that I have taken my Mini to be serviced. I honestly believe that one of the reasons for my Mini‘s longevity has been the excellent service I have received at Furman. The fact that Ferman recognizes my military service is a true testament of quality of the dealership. More

Mathew is a very helpful representative. He knows everything about the car's needs and is providing always the best solution. My wife and I love working with him. I also like the Ferman Min He knows everything about the car's needs and is providing always the best solution. My wife and I love working with him. I also like the Ferman Mini Team spirit. Everybody seems to work with each other friendly and alive. It is fun to work with them. They find solutions for everything! More

My entire experience of purchasing my MINI at Ferman was excellent. Sara Voorheis in Sales quickly became a trusted partner (and friend!) on my journey to get my DREAM MINI! Sara made it happen seamlessly excellent. Sara Voorheis in Sales quickly became a trusted partner (and friend!) on my journey to get my DREAM MINI! Sara made it happen seamlessly and easily...a mere 6 days after I met her, I was driving my MINI Cooper home! Her knowledge and personal experience with MINI's is unparalleled and infectious...she was NEVER "pushy" but instead was committed to my total happiness. She not only helped me decide on which model was best for my needs, she explained features and trim levels and patiently answered a million questions AND then spent a good three hours with me IN THE CAR explaining all the tech. When Sara gave me her cellphone number at our initial meeting and said "Call me anytime" she really meant it! And post-purchase, she has followed up several times to see how it is all going for me. Such an impressive young woman who has made me a Customer for Life! Now, whenever anyone asks me, "Where did you get your MINI?" (and it happens often) I tell them: Go see Sara Voorheis at Ferman! More

A great dealer, always helpful and flexible. Both sales and service are friendly and responsive. Even though we don’t live nearby, we’ve never had any issues with the distance. We just bought ou Both sales and service are friendly and responsive. Even though we don’t live nearby, we’ve never had any issues with the distance. We just bought our second Mini from them! More

Thanks to Tony Beltran and Courtney Devine! They helped us get a great replacement for my 2009 Mini Cooper. They were so helpful and understanding and never pressured us. It’s nice to know you They helped us get a great replacement for my 2009 Mini Cooper. They were so helpful and understanding and never pressured us. It’s nice to know you have someone you can trust and count on. More

I love the video messaging about our vehicle. Everyone feels like they are there to help. See Sarah for your car and Matthew for its maintenance. Everyone feels like they are there to help. See Sarah for your car and Matthew for its maintenance. More

My experience has been wonderful. They have always been very helpful and easy to work with. They have always been very helpful and easy to work with. More

Multiple visits and purchases here. Ryan George is excellent and knows the cars’ details. Service people are great as well! Ryan George is excellent and knows the cars’ details. Service people are great as well! More

Several Issues were not addressed that I have to deal with post service 10/22/24 REGARDING MECHANIC / COURTNEY misinformation to my insurance adjuster. Due to hurricanes Helene/Milton I had insurance with post service 10/22/24 REGARDING MECHANIC / COURTNEY misinformation to my insurance adjuster. Due to hurricanes Helene/Milton I had insurance tow my car to Ferman Unfortunately the tech/Courtney stated to the insurance agent that my clear coat and paint damage " was a manufacturing issue" and molding light assemblies was not due to hurricane. As a result of Ferman mechanic?/Courtney? who are not an expert with paint/clear coat damage . Someone in your company should have stated the clear coat and paint damage requires evaluation from a separate Ferman exterior expert. Also majority of the time I come to FERMAN for service - NO ONE EVER WASHES/VACCUMS MY CAR (INCLUDED) I have used FERMAN since 2013. As of today 11/13/24- I am burdened with this severe Insurance disinformation due to your mechanic or Courtney stating hurricane EXTERIOR damage is a" manufacturing issue" I didn't find this out until recent week. Natalie Ellis 11/13/24 More