Ferman MINI of Tampa Bay

Outstanding experience! This is my 3rd Mini Cooper purchased from Ryan George. He is a consummate professional and goes above and beyond to listen, educate and help in any wa This is my 3rd Mini Cooper purchased from Ryan George. He is a consummate professional and goes above and beyond to listen, educate and help in any way he can. I would never go anywhere else to buy a Mini. More

Derrick was very professional and detail oriented. He ensured I received the best service available in a timely manner. I am very satisfied with the work. ensured I received the best service available in a timely manner. I am very satisfied with the work. More

Good experience We had a good experience. They were pretty fast on service, The customer service people were fine, nothing special not a lot of smiles, but not unpl We had a good experience. They were pretty fast on service, The customer service people were fine, nothing special not a lot of smiles, but not unpleasant. They seemed to be competent. More

Buying a new mini convertible. My wife and I have been mini owners since 2013. We have recommended Mini’s to numerous friends and relatives and my wife loves her car. We felt it w My wife and I have been mini owners since 2013. We have recommended Mini’s to numerous friends and relatives and my wife loves her car. We felt it was time to make a change, and my wife wanted a new mini convertible. Sarah, and the other people we dealt with at the dealership were excellent and Could not have been more helpful. I was told that Mini will not give me the $500 loyalty ownership discount unless I were to finance the vehicle. I wanted to write a check, which I did but was not allowed a loyalty discount. This makes absolutely no sense to me, and I am not very happy about this since we have been loyal owners, and recommended minis to Numerous friends and family. Other than that one glitch, I was extremely happy with the handling, and sale of the vehicle. More

Outstanding! I had an excellent experience with the dealership. No games! Price, trade in, financing was up front and fairly discussed. No pressure! I would recomm I had an excellent experience with the dealership. No games! Price, trade in, financing was up front and fairly discussed. No pressure! I would recommend this dealership to anyone! More

Sara was incredibly helpful, and lovely to deal with! We were able to find the exact mini I was looking for and for the price I was looking for also. Santos was also very helpful in the process, and in maki were able to find the exact mini I was looking for and for the price I was looking for also. Santos was also very helpful in the process, and in making this possible. Thank you guys! More

Excellent Overall Experience! Ryan was awesome and Michael! Great experience!!! Ryan is an excellent customer service professional and Motoring Advisor! Ryan has remarkable knowledge of the Mini brand, history, Great experience!!! Ryan is an excellent customer service professional and Motoring Advisor! Ryan has remarkable knowledge of the Mini brand, history, and features and took the time to initially explain and demonstrate all the features the Mini has to offer, and before I drove off the lot Ryan took the time to go over everything again and assist in setting up my Mini even after all the paperwork was done which was a very nice touch and proved Ryan's and Ferman's commitment to their customers even after the sale! No pressure sales tactics at Ferman Mini and Michael the Sales Manger worked with Ryan and I to make a deal possible without any pressure or hidden surprises, just fair and open communication absent the non-sense one may experience at other dealerships! Ryan, Michael and Ferman Mini will truly take all the time customer requires to have a full understanding of the Mini, and Ryan and Michael are willing to put in any effort necessary with no pressure to give the customer the best possible experience and opportunity to own or lease a Mini! Thank you and please keep up the great work! More

1st experience there was great. I was greeted at my car and walked inside to my service person that knew who I was. So professional and really made me feel welcome. 2nd experience was the exact opposite. T and walked inside to my service person that knew who I was. So professional and really made me feel welcome. 2nd experience was the exact opposite. They sat their drinking their Starbucks and acted as though my presence was a total inconvenience. When I asked them if my appointment was too much for them to handle since it was New Years Eve they seemed fine with the lack of professionalism I was dealing with. I had to go into the service managers office to explain to him why I was so taken back by their poor customer service. He was great. He turned everything around. More

The dealership is very beautiful. I was greeted by numerous employees who were very professional and extremely helpful. The amenities inside the dealership were wonderful and the tension to detail and numerous employees who were very professional and extremely helpful. The amenities inside the dealership were wonderful and the tension to detail and helpfulness was superb. More

Sara was great! She was very thorough in explaining the specifications on this car, and the advancements from our trade-in Cooper. Easy trade. Thanks specifications on this car, and the advancements from our trade-in Cooper. Easy trade. Thanks More