Ferman MINI of Tampa Bay

GREAT YOUR PEOPLE MAKE YOUR DEALERSHIP. BOTH MIKE AND RYAN ARE EXCELLENT! RYAN REALLY WENT THE EXTRA MILE. HE HAS ACTUALLY BECOME A FRIEND. THE FERMAN FAMIL YOUR PEOPLE MAKE YOUR DEALERSHIP. BOTH MIKE AND RYAN ARE EXCELLENT! RYAN REALLY WENT THE EXTRA MILE. HE HAS ACTUALLY BECOME A FRIEND. THE FERMAN FAMILY OF DEALERSHIPS IS TOP NOTCH! More

Courtney Took Great care of our car I purchased a vehicle at a different Ferman dealership, but the MINI store was closer to me and they treated me like I purchased from them. I highly r I purchased a vehicle at a different Ferman dealership, but the MINI store was closer to me and they treated me like I purchased from them. I highly recommend the whole staff! I even drove a loaner Countryman and that may be my next vehicle. More

I bought a new 2020 Mini last week, my 2nd one. I would highly recommend Bob Annis, everything was seamless and a great experience. Top shelf ! highly recommend Bob Annis, everything was seamless and a great experience. Top shelf ! More

Routine maintenance successfully completed within 50 min. Job well done. The BMW Service team performed to my expectations, thank you all. I found the waiting area inviting and in accordance with CDC requi Job well done. The BMW Service team performed to my expectations, thank you all. I found the waiting area inviting and in accordance with CDC requirements More

Always a pleasure to spend time at Ferman BMW Mini The service visit last week exceeded my expectations with regard to time and cleanliness, I didn't really need the wash and vac but the details are al The service visit last week exceeded my expectations with regard to time and cleanliness, I didn't really need the wash and vac but the details are always appreciated noticed . While we did observe social distancing I met new faces as well the familiar Ferman staff and enjoyed conversations out side that made time fly. Thank you all again and wish you remain safe during the Corona Pandemic. PS. the precautions and cleanliness Freman BMW is practicing at the facility is exceptional thank you for your concern , I felt my safety and well being was priority. More

I needed to have my newly bought Mini checked up And Derrick went above and beyond. Great customer service!🙂 Thanks again, Derrick! A. G. T. Derrick went above and beyond. Great customer service!🙂 Thanks again, Derrick! A. G. T. More

Good job and even washed an vacuumed the car Gave me a Good job and even washed an vacuumed the car Gave me a loaner due to the long wait time Will come back when I’m in town Good job and even washed an vacuumed the car Gave me a loaner due to the long wait time Will come back when I’m in town More

Great Service Great SALESMAN!!! I went to go look into a car that I had my eye out for and altho I didn't get approved for the car I was hoping to get Matthew Crespo was determined t I went to go look into a car that I had my eye out for and altho I didn't get approved for the car I was hoping to get Matthew Crespo was determined to get me into a vehicle and ended up walking away with a nice Honda chosen by Matt. He clearly had me and my family needs in mind when helping us choose a car that we needed and I have to say he choose perfectly!!! If you go to Ferman Mini Please see Matt and everything will end up great!!! More

Rolled up with a run flat issue while on my way to work with no appointment. Instantly taken care of, given courtesy vehicle, and was able to pick up my car by end of the day. with no appointment. Instantly taken care of, given courtesy vehicle, and was able to pick up my car by end of the day. More

Surpise, Surprise After leaving the service center, I received an email outlining more than $1000 in additional "refused" service, and prices on the one suggested doubl After leaving the service center, I received an email outlining more than $1000 in additional "refused" service, and prices on the one suggested doubled. Called by service manager who tried to convince me that I "misunderstood" and his agent "told me everything". Interestingly, he never once acknowledged anything I said (or had in writing) could be right. Take your car elsewhere. More