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Family Toyota of Arlington

Arlington, TX

4.7
1,817 Reviews

1661 Wet N Wild Way

Arlington, TX

76011

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1,817 Reviews of Family Toyota of Arlington

May 04, 2021

Great dealership to do business with. I worked with Lisa Hope on a vehicle purchase via text and phone conversations since I live 3 hours from their location. Lisa was very helpful and communication was gre More

by tpshigoda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Hope
May 05, 2021 -

Family Toyota of Arlington responded

Hi there, Thank you for your positive review. Your satisfaction means everything to us, so we are delighted to hear that your experience with Lisa was smooth and communicative. We appreciate your recommendation. Thank you for choosing Family Toyota of Arlington and we hope to see you again.

May 02, 2021

Andrei was very helpful and professional in the car buying process! He was patient and answered all of my questions throughout without putting pressure on final purchase. More

by nmortazi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrei Mihailescu
May 03, 2021 -

Family Toyota of Arlington responded

We're so glad you had a great experience with Andrei! Thanks for taking the time to leave such a wonderful review!

April 29, 2021

I have been looking for a new 4Runner for a while now and Clifton Poe made it happen. He was straightforward and worked with me through the entire process. I got what I was looking for fast and easily. Jim P More

by ColeG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clifton Poe, Jim Palmer
Apr 30, 2021 -

Family Toyota of Arlington responded

Thank you for the positive feedback! We are delighted to know that you had a good sales experience with us at Family Toyota of Arlington and with the help of our team, especially Clifton and Jim. We value your business, and we look forward to any future visits!

April 24, 2021

Clifton is the best sales rep ever! I would recommend him! He makes our purchasing process very easy and smooth! I am so happy that Clifton was my sales rep! More

by Lisettecas01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clifton Poe, Clifton Poe
Apr 24, 2021 -

Family Toyota of Arlington responded

We would like to thank you for this thoughtful 5-Star review and for mentioning Clifton! We work incredibly hard to provide our customers with an amazing car-buying experience, and learning feedback like yours is why we do it! We appreciate your business and we can't wait to see you again soon!

April 21, 2021

Employees were courteous and friendly. I was in a hurry to get my vehicle done and service Manager pushed me through as quickly as possible. Thank you Don. More

by DuckDoodle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Wheeler
Apr 22, 2021 -

Family Toyota of Arlington responded

Thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Safe travels!

April 17, 2021

Antonio come out to greet us. Showed him the truck on the side lot that we drove 2 plus hours away to view to find out it I was sold. He and Richard found us the truck we wanted and delivered to us in 24 More

by Jen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Washington
Apr 18, 2021 -

Family Toyota of Arlington responded

Thank you for visiting Family Toyota of Arlington, Jen! We will be sure to thank Antonio and Richard for helping you get the truck you wanted. We look forward to working with you again!

April 07, 2021

Absolutely stellar experience working with the GM Matt Luck as well as Richard Bui. From new vehicle order back in February to delivery last night, Matt was fantastic keeping in touch to update me throug More

by btmar4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Luck, Richard Bui, Jim Palmer
Apr 08, 2021 -

Family Toyota of Arlington responded

Hi, thank you for taking the time to write a review! We're glad to hear Richard, Jim, and Matt went above and beyond to assist you with a high level of customer service throughout the process. Congratulations on your new ride! We appreciate your positive feedback, and we look forward to taking care of any of your auto needs in the future at Family Toyota of Arlington.

March 29, 2021

I have worked with Andrei on numerous occasions. He always goes out of his way to find the exact car we are looking for. This past weekend was no exception. We were looking for a Hybrid Highlander and More

by gregt1310
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrei Mihailescu, Patrick Barrigan, Brandon Bough
Mar 30, 2021 -

Family Toyota of Arlington responded

Thank you for the positive feedback! We are happy to know that you have had good experiences with us at Family Toyota of Arlington and with the help of Andrei who has provided great customer service. We value your business, and we hope that you enjoy your Hybrid Highlander!

March 22, 2021

I really appreciate Lisa Hope for making purchase of a new vehicle pleasant and stress free. Lisa went beyond expectations to help me get the car I wanted at a fair price. I highly recommend Lisa and Fami More

by Mullins in Texas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Bough, Lisa Hope
Mar 23, 2021 -

Family Toyota of Arlington responded

Thank you for the positive review and rating! We are happy to know that you had a good experience with our Sales Team, especially Lisa. We value your business at Family Toyota of Arlington, and we appreciate you recommending us!

March 16, 2021

I loved working with Lisa, she did a great job at helping me close a deal on the perfect car for my son. She is really personable and I would definitely buy another car from her! More

by jimcaranfa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Bough, Lisa Hope
Mar 17, 2021 -

Family Toyota of Arlington responded

Thank you for the positive feedback! We are happy to know that you had a good experience with our Sales Department, especially Lisa. We value your business at Family Toyota of Arlington and we hope that you enjoy your car!

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