Family Toyota of Arlington

This is the first dealership that did not pressure me to purchase something, they did not even pressure me to talk to a sales person. When I finally made my decision on which vehicle I wanted, I searched fo purchase something, they did not even pressure me to talk to a sales person. When I finally made my decision on which vehicle I wanted, I searched for a salesman to help me. Andrei showed me several different options to purchase or lease. I chose the lease option. Andrei promised my wife and I would be out in record time. He kept his promise and less than 2 mhrs. later we were taking M new Tundra 1749 edition home. Want a cool experience with a cool salesman at a cool dealership? Check out FAMILY TOYOTA in Arlington Texas, ask for Andrei and tell him Lee sent ya'. He will make it worth your time and be honest with him, tell them what you want in a dealership, we did!!!! Thank you Andrei. See ya soon (again). :) More

Andrei and Matt helped me again to buy my second Camry at Family Toyota . just like 3 years again everything was 10 out of 10 ,thus time , just a fantastic experience I don t mind driving from N Dallas to Family Toyota . just like 3 years again everything was 10 out of 10 ,thus time , just a fantastic experience I don t mind driving from N Dallas to get top level of service for my car needs and nice people to deal with See you guys next time Javier More

Andrei was great helping with my purchase. Thank you so much Andrei! I love the location, right next to the stadium too. I will def visit them for my next Toyota ! much Andrei! I love the location, right next to the stadium too. I will def visit them for my next Toyota ! More

Pretty disappointed in the outcome of the car sale. He was very polite and helpful when I was looking but I feel like the quality of service went downhill towards the end the of deal. The first price offe was very polite and helpful when I was looking but I feel like the quality of service went downhill towards the end the of deal. The first price offers I was given had a warranty price fixed in that my friend pointed out and was then removed. He didn’t however mention that they had also inserted another warranty and maintenance fee without consulting me and it wasn’t shown anywhere on the paper. I also felt uncomfortable with the push for a positive review, even before we had made any deal. I was also promised that the car would be cleaned properly and filled with gas before I picked it up the next day but that didn’t happen. Car had white dust and spots on the hood that I had to clean and had less than half a tank of gas. When I inquired about the missing floor mats, I was told that you had to pay for them. The front plate was also hanging when I got home because they only put one screw on it. Pretty disappointed since I had told him not to rush the car, because I wanted everything done properly. More

Andrei got the car I wanted at a great price. The close went very smoothly even after I added my wife to the title which required new documents. Andrei created new docs, got them approved and closed the d went very smoothly even after I added my wife to the title which required new documents. Andrei created new docs, got them approved and closed the deal very quickly. The quoted price was what I paid and no surprise fees came up at the last minute. The easiest and most hassle free closing I have every experienced. Thank you Andrei. More

Ask for ALEX SALINAS, or Daniel Herrera!!! These guys are gems!!! They were extremely patient with me and soooooo helpful!! Alex is like the Leonardo Di Vinici of all cars made! This guy has so much i are gems!!! They were extremely patient with me and soooooo helpful!! Alex is like the Leonardo Di Vinici of all cars made! This guy has so much important information about the cars I looked at and always gave safety info (bc I have kiddos). Daniel LISTENS to your needs and wants and finds a happy medium for you!! Completely blown away! Mr. Juliano, the Sales Manager was a freaking bowl full of Awesome Sauce!! I'm in Mortgage Servicing, so the 'numbers' have to make sense for me... He came out and assisted with NO ISSUES!! If you want a Fantabulous buying experience and want your salesman to actually listen to you AND come through, this is the place to be!!!!!!! If you've never considered a Toyota, consider it just because of them! Used car? Deal with these guys! #HappyCamper... #PayingThisOffEarlyTho! Lol... Had such a great experience!!!!!! Well.. minus Scot with one T... called me stupid and I almost walked out, but these days are showing people's true colors, so I kept my cool and didn't let his stupidity get to me. More

He is trustworthy and very knowledgeable in his craft .I can't trust my car to any other branches..He always do a great Job.,I'm well satisfied customer can't trust my car to any other branches..He always do a great Job.,I'm well satisfied customer More

PLEASE. PLEASE. PLEASE READ YOUR FINAL PAPERWORK BECAUSE THEY WILL ADD A LOT OF CHARGES YOU HAVE NOT AGREED TO. Everything was going smoothly until we sat down with the finance team. This is where they chan THEY WILL ADD A LOT OF CHARGES YOU HAVE NOT AGREED TO. Everything was going smoothly until we sat down with the finance team. This is where they changed the deal we had just worked on. Now the finance guy is getting really upset because we don't want to close the sale. We felt like we were just another # to these folks. There are a lot of people out there that will not go through the paperwork and just sign on the dotted lines. Please do yourself a favor and go elsewhere... More

I had an awesome experience with the sales person today. Austin Rios was friendly, and knew his inventory well. I will definitely be back soon. Austin Rios was friendly, and knew his inventory well. I will definitely be back soon. More

I had the absolute best car buying experience at Family Toyota in Arlington. Making my first car purchase and found a new car I was interested in. Richard Bui, my salesperson, was so very helpful, kind and Toyota in Arlington. Making my first car purchase and found a new car I was interested in. Richard Bui, my salesperson, was so very helpful, kind and patient as I made my decision. The general manager Matt was so kind on making sure I left with what vehicle I wanted in my price range. I couldn't have asked for a better first-time buying experience for myself! Thank you for a great experience! More