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Family Toyota of Arlington

Arlington, TX

4.7
1,817 Reviews

1661 Wet N Wild Way

Arlington, TX

76011

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1,817 Reviews of Family Toyota of Arlington

May 29, 2021

Alex was the best possible person to work with in purchasing our new vehicle. We had very specific needs, and he found a solution immediately. His customer service and rapport were on point. He made More

by Violetfairy09
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Salinas
May 30, 2021 -

Family Toyota of Arlington responded

Hi Violet, Thank you for your positive review. It pleases us to know that Alex was attentive to your needs and able to assist you in a timely manner. Enjoy your purchase and we appreciate your recommendation. Thank you for choosing Family Toyota of Arlington and we look forward to working with you in the future.

May 29, 2021

I was greeted by Andrei as soon as we exited our cars. He was more knowledgeable about this car than reps from two other lots that we visited. He answered all of my questions about the hybrid tech, and made More

by John
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrei Mihailescu
May 30, 2021 -

Family Toyota of Arlington responded

Our experts at Family Toyota of Arlington are always happy to help you out and assist with any questions. Thank you for choosing to stop by. Feel free to give us a call if we can help again, John!

May 24, 2021

I've purchased several cars from Andrei the last 9 years and went in on Saturday to finally buy a car for myself. As always, it's was the easiest process I've ever experienced. Andrei is one of the best sa More

by m.green17
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrei Mihailescu, Jim Palmer
May 25, 2021 -

Family Toyota of Arlington responded

Hi there, Thank you for your positive feedback. It is wonderful to hear that Andrei has been able to consistently provide you a great and knowledgeable experience. We appreciate your return business. Thank you for choosing Family Toyota of Arlington and we look forward to your next visit.

May 16, 2021

Always take care of me for over 20 years very professional will always come back to him Jim Palmer did a outstanding job want him every time More

by Pawpi63nark
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrei Mihailescu, Juliano Kerzazi, Jim Palmer
May 16, 2021 -

Family Toyota of Arlington responded

We always want to ensure our guests are well taken care of at Family Toyota of Arlington. Thank you for your loyal business the past 20 years. We will be sure to thank Jim for ensuring a wonderful job completed every single time. See you again in the future!

May 15, 2021

My extended family has been purchasing cars from Andrei Mihailescu for over 20yrs. We have always been treated great and with honesty. I highly recommend asking for Andrei. Also, a great shout out to Jim P More

by Jodiaclark69
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrei Mihailescu, Matt Luck, Jim Palmer
May 16, 2021 -

Family Toyota of Arlington responded

Thank you so much for sharing how Andrei has taken care of you and your family the past two decades. We are always striving to treat our guests to the very best care and attention. If there is anything additional we can do in the future, please do not hesitate to contact us.

May 15, 2021

I purchased a 2021 Venza from Family Toyota in Arlington. At my first introduction to my salesman, Reza the transaction was quick and smooth. Reza went out of his way to make the purchase a positive experien More

by rkreitzer53
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Luck, Brandon Bough, Reza Zakeri
May 16, 2021 -

Family Toyota of Arlington responded

Thank you so much for your nice feedback regard the purchase of your 2021 Toyota Venza and for our team members. We are so glad to have helped you out. Please do let us know if there is anything additional we can do at {loc}.

May 11, 2021

I was shopping for a 2021, 4Runner TRD Pro for a while; specifically, in the exclusive “lunar rock” color. Matthew Luck replied to my inquiry on Facebook & provided me with a lot of insight in regards to p More

by JoSo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Luck, Richard Bui
May 12, 2021 -

Family Toyota of Arlington responded

Thank you for the positive feedback! We are happy to know that you had a good car-buying experience with us and with the help of our team, especially Matthew and Richard. We value your business at Family Toyota of Arlington, and we hope that you will continue to visit us. Enjoy your 4Runner!

May 10, 2021

I have been buying many cars from Andrei since 1996 . All Toyota’s and today I bough our second Prius from him. Always professional, good sense of humor and never disappoints We highly recommend Andrei a More

by terry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrei Mihailescu, Daniel Youssefzadeh, TJ Hamilton
May 12, 2021 -

Family Toyota of Arlington responded

Terry, thank you for the positive feedback! We are delighted to know that you are a loyal customer and to know that our team has been helpful, especially Andrei. We value your business at Family Toyota of Arlington, and we appreciate you recommending us!

May 09, 2021

Richard was professional and very personable. I highly recommend that you request Richard Bui to be your salesman for your next car buying experience. Thanks again Richard! More

by Glenn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Bui
May 09, 2021 -

Family Toyota of Arlington responded

Thank you for choosing Family Toyota of Arlington, Glenn! We are happy to know that Richard provided you with professional and personable service. Congrats on your new car and we look forward to working with you again!

May 05, 2021

Car shopping should not be stressful! Andrei went above and beyond to ensure our experience was seamless. Thank you to Andrei and Family Toyota of Arlington. More

by BDAVILA
Recommend Dealer
Yes
Employees Worked With
Andrei Mihailescu, Brandon Bough
May 06, 2021 -

Family Toyota of Arlington responded

We know the importance of having a great experience when purchasing a car. We're so glad that Family Toyota of Arlington lived up to your expectations and we'll give a shout out to Andrei! Thanks for your business.

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