Back

Family Toyota of Arlington

Arlington, TX

4.7
1,817 Reviews

1661 Wet N Wild Way

Arlington, TX

76011

Directions

By Type

1,817 Reviews of Family Toyota of Arlington

June 24, 2021

This dealership has been the best for me and my wife, as well as my daughter who I had just bought a car for. She has said she loves her new car and my wife has now said she would want a new car. More

by Jared Balles
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie Beck, Chris Long, Windsor Rippetoe, Faheem Darville
Jun 24, 2021 -

Family Toyota of Arlington responded

We strive for customer experiences like this, and could not be more pleased. Thanks for letting us earn your business.

June 23, 2021

First time purchase from Toyota and Andrei was great to work with. He gave both professional and personal guidance to us making our Highlander buying experience both easy and comfortable. Family Toyota is More

by PamnDi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrei Mihailescu, Jim Palmer
Jun 24, 2021 -

Family Toyota of Arlington responded

Hi there, Thank you for your excellent review. We are thrilled our sales team here at Family Toyota of Arlington provided you a professional, welcoming and helpful experience. We hope you enjoy your new Highlander and we look forward to your next visit with us for any of your future automotive needs.

June 22, 2021

I had called Clifton and said that I was needing paperwork so I could secure a 2009 Toyota and I was on my way To the dealership.He and I texted back-and-forth. He assured me he would send it he did More

by Kparr2021
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Luck, Brandon Bough, Clifton Poe, Faheem Darville
Jun 23, 2021 -

Family Toyota of Arlington responded

Hi, I appreciate you taking the time to share your feedback and would like the opportunity to discuss your recent experience with our Sales and Finance Teams. Can you please contact me at your earliest convenience? I look forward to hearing from you. Matt Luck Family Toyota of Arlington Director of Operations mattluck@familycargroup.com 804-517-8142

June 16, 2021

First time doing business with this dealership. Everyone I worked with from the sales, service, to the finance department were very friendly, professional, and knowledgeable. More

by Shandy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrei Mihailescu, Jim Palmer
Jun 17, 2021 -

Family Toyota of Arlington responded

Hi Shandy, Thank you for your positive review. We are thrilled that our team were friendly, professional and knowledgeable whilst assisting you. Enjoy your purchase and at Family Toyota of Arlington we look forward to working with you in the future.

June 14, 2021

Andrei was very professional and friendly while selling me a new Toyota Highlander. He was very easy to work with and co sundered my needs and desires for a new car. More

by billcalder
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrei Mihailescu, Daniel Youssefzadeh
Jun 15, 2021 -

Family Toyota of Arlington responded

Thank you for the 5-star rating. We are glad your experience with our team Family Toyota of Arlington was professional and friendly. Congratulations on your new Toyota Highlander. Safe travels!

June 13, 2021

Thank you Khoa Nguyen so much for offering such a nice and friendly service. While looking for car, he recommended me many options and deal, which make it easier and convenient. We will comeback to this d More

by Trang vi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Khoa Nguyen
Jun 15, 2021 -

Family Toyota of Arlington responded

Thank you for the wonderful review! We are glad to know that you received friendly customer service during your visit. Thank you for shopping with Family Toyota of Arlington.

June 09, 2021

Working with Mr Zakeri was an absolute delight. I had to be out of town for a month but needed to replace a car totaled by an accident. Mr Zakeri made the process smooth and easy, Polite, professional, ef More

by stephen.hundley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reza Zakeri
Jun 11, 2021 -

Family Toyota of Arlington responded

Dealing with the aftermath of a collision can be challenging; we're so glad we were able to help, and even made the process smooth, easy, and even a delight. Thank you for complimenting our staff here at Family Toyota of Arlington for being polite, professional, and efficient.

June 09, 2021

Had a very pleasant experience working with Andrei. He went above and beyond to find a truck that I was looking for. Got a fair price for my trade in. He also took the time to show me some of the features More

by broney
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrei Mihailescu, Brandon Bough
Jun 11, 2021 -

Family Toyota of Arlington responded

Congratulations on your new truck from Family Toyota of Arlington! We're happy to hear that you had a great experience with our team and that Andrei went above and beyond to find just the vehicle you were looking for. Thank you for also commenting on how he spent the time to show you the features of the new vehicle. Thank you for your business!

June 02, 2021

Khoa and Andrei teamed up to bring a great deal to me for a beautiful car! Andrei explained patiently and both were polite. I have the car of my dreams and I will continue my service with Family Toyota of More

by Kathy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrei Mihailescu, Brandon Bough, Khoa Nguyen
Jun 03, 2021 -

Family Toyota of Arlington responded

Hi Kathy, Your feedback is important to us. It is wonderful that Khoa and Andrei were able to assist you and keep you informed while making your decision. Enjoy the car of your dreams and at Family Toyota of Arlington we look forward to your next visit.

May 31, 2021

Honest, polite, friendly, knowledgeable, professional and very patient. Highly recommend him to anyone who is in the market for a car. Go and see Romel, he’ll get you in a new car with his highest level of More

by Roso
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Romel Howlader
May 31, 2021 -

Family Toyota of Arlington responded

Thank you for the positive feedback! We are happy to know that you had a good sales experience with us at {loc} and with the help of our team, especially Romel. We appreciate your business, and we look forward to any future visits!

...
19
...