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Family Toyota of Arlington

Arlington, TX

4.7
1,826 Reviews

1661 Wet N Wild Way

Arlington, TX

76011

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1,826 Reviews of Family Toyota of Arlington

September 03, 2021

I began my search for a Highlander Hybrid Platinum in April of 2021. My options have been limited due to the microchip shortage and the fact that I was color specific. Richard Bui, was extremely patient More

by Becky.beechem60
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mikayla, Richard Bui, Jim Palmer
Sep 03, 2021 -

Family Toyota of Arlington responded

Thank you for taking the time to leave us a positive review. I am happy to learn that our team was able to help you find a Highlander. If you ever need help in the future, feel free to give us a call here at Family Toyota of Arlington!

August 28, 2021

He is so helpful with everything I needed. I would return to this location because he was very nice to us. Thanks again for everything. More

by evelysamcghee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Carpio
Aug 29, 2021 -

Family Toyota of Arlington responded

Hi there, It is lovely to hear that our team were helpful and attentive to your needs. Thank you for choosing Family Toyota of Arlington and we look forward to your next visit.

August 27, 2021

Leon Stokes is the best sales consultant in DFW. The experience at Family Toyota is beyond professional. Please come see Leon today and get a true truck buying experience. More

by G
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Stokes
Aug 27, 2021 -

Family Toyota of Arlington responded

Thank you for taking the time to leave us a positive review. If you ever need help in the future, feel free to give us a call here at Family Toyota of Arlington!

August 25, 2021

Richard Bui is not your typical car salesmen. He made the process of trading in my car and buying a new Tacoma very easy. Was able to work the entire process through text, which was very convenient. Th More

by bizzarri401
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Bui
Aug 25, 2021 -

Family Toyota of Arlington responded

Thank you for taking the time to write a positive review! We are glad to hear Richard was able to help you find a great Toyota Tacoma and was able to make your overall experience at our dealership easy. If you ever need help with your new Toyota Tacoma, feel free to give us a call at Family Toyota of Arlington.

August 25, 2021

It was an amazing experience left happy with what I wanted and the whole process was super easy and smooth and the selection of trucks is amazing More

by Bwood959
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TJ Hamilton, Brandon Bough, Wesley Larocque, Nicole Okinaga, Juan Montiel
Aug 26, 2021 -

Family Toyota of Arlington responded

Hi there, Your satisfaction means everything to us, so it is wonderful to know that you got exactly what you wanted. Enjoy your purchase and at Family Toyota of Arlington we appreciate your business.

August 24, 2021

Worked with an attentive and enthusiastic salesman who made our internet deal run smoothly too. Thanks for making our buying experience enjoyable and quick. We are grateful! More

by mookiebites
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clifton Poe
Aug 24, 2021 -

Family Toyota of Arlington responded

Thank you for the positive star rating and kind words! The team is glad your experience was smooth. We look forward to future visits.

August 21, 2021

I strongly recommend everyone on this planet to purchase new or used cars at Family Toyota of Arlington. If u need it you’ll get it, if u want it you’ll have it. Race , color, nationality, all welcome at Fa More

by Richard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Windsor Rippetoe
Aug 21, 2021 -

Family Toyota of Arlington responded

Thanks for the awesome review! We are glad we could give provide you with a great buying experience.

August 08, 2021

It was a pleasure dealing with Reza. He was helpful in every way. He made my out of town car buying experience easy and fast. Anytime I had a question…he was really quick to respond. He was excellent at h More

by Shawn G.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Youssefzadeh, Reza Zakeri
Aug 09, 2021 -

Family Toyota of Arlington responded

Hi Shawn, Your review is important to us. It is wonderful that our team were able to keep you informed of the details whilst making your experience easy and fast. Enjoy your purchase and we appreciate your recommendation. Thank you for choosing Family Toyota of Arlington and know that we are always here to assist you.

August 07, 2021

Khoa was super friendly and made sure we were taking care of and our needs were met. Highly recommend him to work with you on your new car purchase. More

by SFR176
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Palmer, Khoa Nguyen
Aug 07, 2021 -

SFR176 responded

Mr. Palmer also made sure everything with the finance portion was explained and our needs were met in that aspect as well. Super friendly people that make sure each deal is made easy as possible.

Aug 09, 2021 -

Family Toyota of Arlington responded

Hi there, Thank you for sharing the details of your recent visit. It is wonderful that our team were super friendly and attentive to your needs. Enjoy your purchase and we appreciate your recommendation. Thank you for choosing Family Toyota of Arlington and know that we are always here should you need us.

August 03, 2021

$10k over new price on their used car with the same specs. Don't fall for this over priced dealership, they're banking on people who don't know any better. More

by LookingForTesla
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jolio
Aug 03, 2021 -

Family Toyota of Arlington responded

Hi, Thank you for sharing your feedback regarding our pricing. I would like to learn more about your review. Please reach out to me at your convenience. I hope to connect soon. Best, Matt Luck Family Toyota of Arlington Director of Operations mattluck@familycargroup.com 804-517-8142

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