Family Toyota of Arlington

I got a new car Andrew Solis was great! He greeted us with a professional and friendly attitude. Both he and Lee Allen in the finance department made us feel welcomed Andrew Solis was great! He greeted us with a professional and friendly attitude. Both he and Lee Allen in the finance department made us feel welcomed and comfortable. I will continue all my purchases here without a doubt. More

Always a Pleasure This was the second car we purchased from Family Toyota this year. I knew after our first experience, that I wanted to be a repeat customer with not This was the second car we purchased from Family Toyota this year. I knew after our first experience, that I wanted to be a repeat customer with not only Family Toyota, but with our representative, Danny. After our first purchase, Danny knew I wanted Prius Prime. But in Texas, they're an order unit. When one of his customers canceled their order weeks before it's arrival, he called me first. This car would have sold no matter what, but Danny reached out to me and I got the Prime I wanted. That is the kind of service you will get at Family Toyota. More

Vehicle purchase Purchased a new Corolla today and was very pleased with the experience I had. Sales, finance and mgrs. we're all great to work with. If you are thinki Purchased a new Corolla today and was very pleased with the experience I had. Sales, finance and mgrs. we're all great to work with. If you are thinking about buying a vehicle these are your guys. More

Greatest experience VERY helpful. He was one of the greatest car salesmen I have ever worked with. Was constantly helping us and willing to go above and beyond for us! My VERY helpful. He was one of the greatest car salesmen I have ever worked with. Was constantly helping us and willing to go above and beyond for us! My family lives in burleson and my family and I will drive the extra 30 min just to work with him! More

Great experience Danny was friendly and easy to communicate with. This was my first used vehicle purchase from a dealership, and it was not at all the stereotypical hi Danny was friendly and easy to communicate with. This was my first used vehicle purchase from a dealership, and it was not at all the stereotypical high-pressure used car salesman experience. Nice place! More

Simply Awesome I was shoppinnaround for car, visited quite a few dealerships before, and Finally I was able to make a deal with Family Toyota with the Super Excellen I was shoppinnaround for car, visited quite a few dealerships before, and Finally I was able to make a deal with Family Toyota with the Super Excellent Service from Nick and Toya. Thank u very much guys and the funny thing is I dint even have to meet Toya! More

Fast and Friendly Chase was my Service Adviser. I took the car in for a 80K checkup and oil change. A recall was done as well. The shuttle service was prompt to take Chase was my Service Adviser. I took the car in for a 80K checkup and oil change. A recall was done as well. The shuttle service was prompt to take me to work and pickup. Chase called and advised that the checkup had not shown any issues that would create additional services. I have NEVER had that happen before. More

SERVICE THANK YOU THANK YOU - FOR HAVING A GREAT BUNCH OF PROFESSIONAL PEOPLE THAT CONSIDER YOUR NEEDS AND FIX WHAT WAS WRONG. TEAMWORK WAS IN ACTION THANK YOU THANK YOU - FOR HAVING A GREAT BUNCH OF PROFESSIONAL PEOPLE THAT CONSIDER YOUR NEEDS AND FIX WHAT WAS WRONG. TEAMWORK WAS IN ACTION EVERWHERE THANKS AGAIN ! More

Not honoring the warranty to fix the vehicle I bought a 2012 Dodge Journey from them. Took it home Friday and it stayed parked all weekend until Sunday. I started it up and noticed a slight knock I bought a 2012 Dodge Journey from them. Took it home Friday and it stayed parked all weekend until Sunday. I started it up and noticed a slight knock in the engine. I had only driven it about 30 miles since purchased. They took it in the shop and sent out the local Dodge Dealership only to find out the engine is bad. So instead of fixing the vehicle I purchased they forced a buy back by keeping me waiting in the wind. No one called me in a week’s time. I had to call them several times before finding out they cancelled the deal but was holding on to my down payment, which they said they are going to cut me a check for but only after I inquired about it. They should have honored the warranty they provided and fixed my vehicle! I will never go there again and suggest you be ware when purchasing a used vehicle from them. The 60 day 2,000 mile warranty is fraud. They never expect you to be able to use it and if there is a problem they are going to take your vehicle from you without your permission. More

Too much fun, too little time. To the managers of Family Toyota, great job. To the service department, great job. To Nick Lipinski and the finance department, great job. To Danny Tr To the managers of Family Toyota, great job. To the service department, great job. To Nick Lipinski and the finance department, great job. To Danny Tran, you are the funniest and most comforting salesperson I've ever met. You made my first time buying a car the easiest, smoothest, and most assuring process ever. I visited Vandergriff twice and you earned my business within 45 minutes. From the initial phone call, to the handshake, to the test drive. I knew I was going to sign the papers at Family Toyota. Great job to you all. Forever customers. As requested by Danny, #hiscustomerscallhimdanny. More