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Family Toyota of Arlington

Arlington, TX

4.7
1,830 Reviews

1661 Wet N Wild Way

Arlington, TX

76011

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1,830 Reviews of Family Toyota of Arlington

May 05, 2017

Larry and his team are fabulous! I bought a 2017 toyota highlander from toyota family of Arlington, and the sales person was Larry. He is such a sociable and helpful sales person. More

by Nabil81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Leonard
May 06, 2017 -

Family Toyota of Arlington responded

We appreciate the five-star review! Larry will be glad to hear how much you appreciated his help. We strive for the kind of knowledgeable and friendly care that he gave you. We are pleased that we were able to make you head home happy. We hope you're enjoying your new 2017 Toyota Highlander and please think of us again for any of your future needs.

May 05, 2017

Breath of fresh air I bought 2 cars last week. One at Patterson Kia, and one here at Family Toyota. I wish I had come to Family Toyota first. I would have bought BOTH car More

by Terry Scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dontha Robinson, Nick Chargualaf
May 06, 2017 -

Family Toyota of Arlington responded

Terry, thank you for the wonderful review! We are proud of Nick, Dontha, and all our staff for going above and beyond to make sure our customers' needs are satisfied. We are glad that we were able to impress you with our commitment to excellent customer service and earn your respect. We look forward to seeing you again soon.

May 04, 2017

Walked out with a 2017 4Runner Just stopped there while in Arlington for a Rangers game and he sold us a brand new 4Runner. Andrew was very helpful and kept his word. He was new wit More

by Micah
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tramaine Tucker, Andrew Solis
May 05, 2017 -

Family Toyota of Arlington responded

Hi, Micah! Thank you for the review and for your business. We're glad that you had a five-star purchasing experience at our dealership. We look forward to serving you again in the future.

May 04, 2017

excellent service I had such a great experience with Family Toyota of Arlington. Nick was very helpful, personable, extremely knowledgeable about the vehicle of which I More

by P.Eliza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Chargualaf
May 05, 2017 -

Family Toyota of Arlington responded

Thank you for the great review! We're happy that Nick was able to attend to your needs and answer your questions. We appreciate your business and look forward to serving you again in the future.

May 04, 2017

Great agent to work with Larry leonard makes my life eady tonoght and i really enjoy doing business with him Also Matt was great too. Thank you Family of Toyota More

by M.K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Luck, Larry Leonard
May 05, 2017 -

Family Toyota of Arlington responded

Thank you for the five-star review! We're very glad to see that Larry and Matt were able to attend to your needs. We appreciate your business and look forward to serving you again in the future.

May 03, 2017

Friendly and Real Chris was great at helping us get into a used car. There was no back and forth and games. He worked with us on getting the best price for our vehicle. More

by Pourfour17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Swager
May 03, 2017 -

Family Toyota of Arlington responded

I'm so pleased to hear that Chris got you going with a used car. Congratulations on the new vehicle. We hope you enjoy it. Thanks for posting some kind words regarding Chris and for posting a review on your experience. We genuinely appreciate it. It was a pleasure to have you come see us.

May 03, 2017

Everbudy was wondeful! I will always use Andrei. The 2 mechanics who up dated my map display were wonderful. They took the time to listen to my complaint and find a correction to the problem and it W More

by ROGER BREAU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The Young Lady at the Front Desk was very helpful...., Andrei Mihailescu, Matt Luck
May 03, 2017 -

Family Toyota of Arlington responded

We are so thrilled to hear that our team was able to take care of you. We always strive to give our customers a great service experience and it makes us happy to hear that this was your case. We appreciate your review and invite you to come back! If you have any questions don't hesitate to call.

April 27, 2017

Friendly Place Everyone at Family Toyota greets you with a smile and friendly salutation. My primary reason for going there is Andrei Mihailescu. He is absolutely th More

by JCP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrei Mihailescu, Tramaine Tucker
Apr 28, 2017 -

Family Toyota of Arlington responded

Thanks for coming and seeing us. I'm pleased to hear that Andrei has been good to work with over the years. Thanks so much for posting a review. We genuinely appreciate it.

April 27, 2017

Buying from Family Toyota of Arlington was enjoyable! Calvin and Josh of the internet team were a pleasure to work with! We negotiated the deal on my new Sienna via email and when I arrived the van was re More

by ESpreng
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Tackett, Nick Lipinski, Calvin Jackson
Apr 27, 2017 -

Family Toyota of Arlington responded

Thanks for sharing your review! We're happy to hear that our team provided you with such excellent service. We'll be sure to pass along your kind words. We look forward to seeing you again, we appreciate your business and your recommendation!

April 27, 2017

Great customer service Chris really knows his stuff! He is very helpful with you in making sure you get exactly what you need and want. Very attentive and helps make the b More

by Lslaughter1988
Recommend Dealer
Yes
Employees Worked With
Chris Swager
Apr 28, 2017 -

Family Toyota of Arlington responded

Thank you for posting a review. We're pleased that Chris helped you out and was attentive to your needs. We're glad you came in and had a good experience with us. Please feel free to let us know how we might achieve a 5-star rating. We look forward to helping you again. -Matthew Luck, Family Toyota of Arlington, Director of Operations, 804-517-8142

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