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Family Toyota of Arlington

Arlington, TX

4.7
1,817 Reviews

1661 Wet N Wild Way

Arlington, TX

76011

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1,817 Reviews of Family Toyota of Arlington

July 02, 2022

Andrei Mihailescu had always been amazing helping us to get our cars! Best sales representative, no pressure and no exaggeration s to get you to buy. Knowledgeable and professional! Thank you for your comm More

by shirpizarro
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrei Mihailescu, Patrick Barrigan, Daniel Youssefzadeh, Joel DeLeon
Jul 06, 2022 -

Family Toyota of Arlington responded

Hello, thank you for taking the time to leave us this amazing review. Our Sales Staff are always glad to assist you with your purchasing needs and provide you with amazingly helpful experiences. We look forward to doing business with you again here at Family Toyota of Arlington.

July 01, 2022

I would give this place a 100 stars if I can. the reasons are as below: 1. No market surcharge on the vehicle. They sold me the vehicle at MSRP. 2. Very honest dealership in terms of pricing More

by M I
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clifton Poe
Jul 05, 2022 -

Family Toyota of Arlington responded

Hello dear customer, we are so glad that we could provide you with a honest and excellent sales experience here at Family Toyota of Arlington. You deserve the best and we are so glad that you received it! Thanks so for the wonderful review!

June 29, 2022

We had excellent service and systematic and reliable way I like most is the way of dealing customers More

by Jay2baral
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Olivera
Jun 30, 2022 -

Family Toyota of Arlington responded

Hi there! Thank you for your kind feedback. We are pleased to learn of your excellent experience during your visit to Family Toyota of Arlington. We hope to be of service to you again in the future.

June 25, 2022

Purchased 4 cars here with Andrei and today another 2022 CAMRY Always great experience and I highly recommend Family TOYOTA and Andrei to all my friends and family Gracias!! More

by Jalvareztrue@yahoo.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrei Mihailescu, Daniel Youssefzadeh
Jun 27, 2022 -

Family Toyota of Arlington responded

We are glad to see that we are your #1 top pick for vehicle purchasing. We thank you for trusting us with the process and hope to see you in the future. You are greatly appreciated here at Family Toyota of Arlington.

June 24, 2022

Chad snider thank you for my new car I really appreciate you for taking the time out your day! I really enjoyed it! More

by Delondaw30
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad snider
Jun 25, 2022 -

Family Toyota of Arlington responded

Thank you for choosing Family Toyota of Arlington for your vehicle purchase. We're happy to learn that we were able to provide you with an enjoyable sales experience. We encourage you to visit us again for your next automobile purchase.

June 10, 2022

Fraudulant advertising. The advertised vehicle does not exist. The advertised price is not realistic. Responded to a 2017 Toyota Corolla LE for $6,000 More

by jordan.hanns.dieter
Price
Recommend Dealer
No
Employees Worked With
Just online
Jun 17, 2022 -

Family Toyota of Arlington responded

Hello, I appreciate you sharing your recent experience with Family Toyota of Arlington. Customer satisfaction is extremely important to our dealership. Would you mind connecting with me via the info provided below to speak with me about your viewpoint in greater detail? Thank you, Matt Luck Family Toyota of Arlington Director of Operations mattluck@familycargroup.com 804-517-8142

Jun 18, 2022 -

Family Toyota of Arlington responded

Hello, I appreciate you sharing your recent experience with Family Toyota of Arlington. Customer satisfaction is extremely important to our dealership. Would you mind connecting with me via the info provided below to speak with me about your viewpoint in greater detail? Thank you, Matt Luck Family Toyota of Arlington Director of Operations mattluck@familycargroup.com 804-517-8142

May 31, 2022

I recently bought a 2022 tundra from family! My experience was great. My salesman Andrei was fantastic! More

by Dhruv
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrei Mihailescu, Wesley Larocque
May 31, 2022 -

Family Toyota of Arlington responded

Hello, We are happy that you found our team to be fantastic. Enjoy your Toyota Tundra and thank you for choosing Family Toyota of Arlington.

May 30, 2022

Austin Rios was very professional and made the car buying experience quick and hassle free. Definitely recommend him! More

by KMM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Rios
May 31, 2022 -

Family Toyota of Arlington responded

Family Toyota of Arlington appreciates the star rating and feedback. We look forward to serving you again in the future.

May 28, 2022

Andrei Mihailescu has become a good friend after buying multiple vehicles from him during the last two decades. The Rav4 Prime I just purchased will be last however, because my wife and I are moving to Ari More

by gburden
Customer Service
Recommend Dealer
Yes
Employees Worked With
Andrei Mihailescu, TJ Hamilton
May 30, 2022 -

Family Toyota of Arlington responded

Thank you for taking the time to share your heartfelt review. We are honored to have earned your continued business here at Family Toyota of Arlington and thrilled that you repeatedly enjoyed a wonderful experience working with our Sales Team. Congratulations on your new Toyota RAV4 Prime. Safe travels. Please don't hesitate to reach out to us if there's anything more we can do.

May 21, 2022

First, I don't care what their response to this is. ...it's probably a complete fabrication! I drove a late model Tesla on their lot to look at a '20 Model X. Sales person stated we could test drive a More

by Ken M.
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt Luck, Nelson Gallardo
May 22, 2022 -

Family Toyota of Arlington responded

Hello Ken, Please know that your feedback is very important to us. We pride ourselves on providing excellent customer satisfaction and would appreciate the chance to discuss your recent visit for a test drive. Please contact our Customer Service Team at (682) 253-8804 so that we may discuss this further. Best, Customer Service Team (682) 253-8804

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