Back

Family Toyota of Arlington

Arlington, TX

4.7
1,831 Reviews

1661 Wet N Wild Way

Arlington, TX

76011

Directions

By Type

1,831 Reviews of Family Toyota of Arlington

January 02, 2023

Khoa is the best salesman. friendly and helpful. Highly recommend him and Family Toyota. Awesome place to get our new car More

by Huynhthanh136
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Khoa Nguyen
Jan 03, 2023 -

Family Toyota of Arlington responded

Hello, Family Toyota of Arlington wants to thank you for the amazing review! We appreciate your recommendation, and we hope to have the opportunity to assist you down the road. Have a nice day,

November 23, 2022

Very Excellent. Provided great service and was very informative. Andrei also made sure I was well informed about the vehicle during transport and arrival. More

by Jorden
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrei Mihailescu, Daniel Youssefzadeh
Nov 23, 2022 -

Family Toyota of Arlington responded

Hello Jorden Our staff is overjoyed to be told that you had such a glowing experience with our team. I am much obliged for your leaving this thoughtful recommendation for Family Toyota of Arlington online here on DealerRater. Have a great day!

November 20, 2022

Always a clean and friendly dealership. All of the employees are super nice and very knowledgeable. More

by Will Ross
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick, Andrei Mihailescu, TJ Hamilton
Nov 21, 2022 -

Family Toyota of Arlington responded

Hi Will: Family Toyota of Arlington is happy to earn this rating because you had such a polite interaction with our dealership. I truly appreciate your recognizing us with this heartfelt review online here on DealerRater. Thank you for being our customer.

Nov 21, 2022 -

Will Ross responded

I will continue to buy all of our vehicles there.

November 09, 2022

My car cost 23k plus TTL. On my contract, I noticed $1025 for Gap insurance that was suppose to be for $9 per month @ 60 months. I HAD IT REMOVED two weeks later. Also, I had More

by Ricky
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Daniel Youssefzadeh, Lisa Hope
Nov 11, 2022 -

Family Toyota of Arlington responded

Hi Ricky, we here at Family Toyota of Arlington are happy to know our Sales Team was helpful, knowledgeable, and informative during your dealership experience. Congratulations on the new car. We truly appreciate your fabulous five-star review and look forward to welcoming you back for any future needs.

November 07, 2022

Everyone was so nice ! They took the time and patience and we’re not rushing us. Great experience! More

by Brenda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Hope
Nov 10, 2022 -

Family Toyota of Arlington responded

Brenda, we appreciate you leaving a stellar 5-star review for our staff here at Family Toyota of Arlington! This means everything to us because we always strive to deliver top-notch customer care to everyone we assist. Our team went the extra mile to listen to your specific needs and to be patient while you made an informed decision with your vehicle. We are ecstatic that your experience was great while visiting us here and if you have any further questions moving forward, please contact us at your earliest convenience!

November 01, 2022

Muy buena atención, la sr, Jesus, educado, amable, respetuoso, y sobretodo nos asesoró muy bien , Dios lo bendiga y lo favorezca siempre. Muchas gracias More

by rurukidss
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus 5 estrellas
Nov 01, 2022 -

rurukidss responded

Muy buena experiencia, la de comprar mi carro aquí en Family Toyota

Nov 03, 2022 -

Family Toyota of Arlington responded

Hello, we are so delighted you had a very good experience with us here at Family Toyota of Arlington. Thank you so much for visiting and allowing us to serve you.

October 23, 2022

I've purchased 8 cars from this dealership beginning around 1996. I just picked up my new 2002 Corolla Cross. What a fun car to drive. My sales rep is Andrei Mihailescu and this is the 4th car he has he More

by TXRailroader
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrei Mihailescu
Oct 25, 2022 -

Family Toyota of Arlington responded

We take our reviews seriously and are delighted to learn about your visit with us here at Family Toyota of Arlington. We appreciate your highly-rated feedback. We want all our customers to feel this way when leaving our dealership. Safe travels!

Oct 25, 2022 -

Family Toyota of Arlington responded

We take our reviews seriously and are delighted to learn about your visit with us here at Family Toyota of Arlington. We appreciate your highly-rated feedback. We want all our customers to feel this way when leaving our dealership. Safe travels!

October 20, 2022

I had great experience with Andrei from the beginning. This was almost 8 week ago. He communicated weekly with me, giving me updates on my car, until delivery date. More

by Rael
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrei Mihailescu
Oct 22, 2022 -

Family Toyota of Arlington responded

Thank you for the 5-star review. We are so happy to learn that our team here at Family Toyota of Arlington left such a great impression on you. If you ever need further assistance, feel free to contact us anytime. We hope you have a terrific day.

October 05, 2022

This dealer does not waste your time. Was in & out in about 1 1/2 hours. Purchased a F250 Truck with less than 4000 miles on it. I recommend this dealer for good price, good inventory & f More

by countylineglass
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Nelson
Oct 06, 2022 -

Family Toyota of Arlington responded

Hello, congratulations on your Ford F-250 purchase. Our Sales Team does their best to make sure to get our customers in and out in a timely fashion. Family Toyota of Arlington appreciates you for the recommendation.

September 13, 2022

Andrei Mihailescu is very friendly and informative. I would definately recommend him to my family and friends. This is my first time buying a used vehicle with a big dealership and he made it very easy More

by Erica.garcia14
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrei Mihailescu
Sep 14, 2022 -

Family Toyota of Arlington responded

Hi! We were happy to assist you with your first used vehicle and delighted that our Sales Team at Family Toyota of Arlington was friendly and informative. Thank you for your recommendation and positive review.

...
11
...