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Family Toyota of Arlington

Arlington, TX

4.7
1,817 Reviews

1661 Wet N Wild Way

Arlington, TX

76011

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1,817 Reviews of Family Toyota of Arlington

August 15, 2022

Very patient in explanations. Very helpful and clarified all my questions. I Highly recommend him. More

by Shivahari
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Salinas, Leon Stokes
Aug 16, 2022 -

Family Toyota of Arlington responded

Family Toyota of Arlington would love to do business with you again in the future. Your star rating and recommendation are greatly appreciated.

August 08, 2022

Worked with Julio Romo at Family Toyota Arlington. He is very helpful, prompt and professional. Would recommend & gladly work with him again. More

by dave.kubicek
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio Roma
Aug 09, 2022 -

Family Toyota of Arlington responded

Hello Dave, We are happy to read that you had such a warm appointment with our employees. I am so very grateful to you for offering this glowing recommendation online on DealerRater. Thank you for shopping at Family Toyota of Arlington.

August 06, 2022

If your looking for a vehicle go see Family Toyota Arlington. The sales people are very knowledgeable, and have great customer service. We purchased our car from Jesse and he was very patient with all More

by Diane C
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse
Aug 08, 2022 -

Family Toyota of Arlington responded

Dear Diane, We are grateful for you taking the time to share this wonderful review. Thank you for choosing Family Toyota of Arlington and we look forward to your next visit.

August 02, 2022

Leon Stokes is the Man with a Plan! ! He went out of his way to help me find this beautiful 2019 Camaro 2ss at a great price! I've bought several cars over the years and never had such a More

by BQ2SS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Stokes
Aug 03, 2022 -

Family Toyota of Arlington responded

Thank you for your kind words! We're happy we could help find you an amazing Camaro here at Family Toyota of Arlington. We hope you continue to choose us for all your automotive needs. Take care!

August 01, 2022

We’ve now purchased 3 vehicles from Family Toyota of Arlington because the experience has always focused on serving the customer’s needs. Pricing is fair and transparent, and Johnathon did everything he More

by Peter P
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnathon Gill-Bankston
Aug 02, 2022 -

Family Toyota of Arlington responded

Thank you for taking the time to share your feedback with us! We are happy to see you consistently enjoy great service working with the Family Toyota of Arlington team. We appreciate your business and look forward to seeing you again next time.

July 23, 2022

Cody as very helpful to us during our shopping experience! Appreciated his patience with us and he answered all of our questions! More

by bgracefortner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Nelson
Jul 24, 2022 -

Family Toyota of Arlington responded

We are pleased to hear that our Family Toyota of Arlington Sales Team assisted you with a pleasant and patient shopping experience. Thank you for giving us the opportunity to serve you!

July 20, 2022

Really quick and professional and it was easy dealing with Andrei. Third vehicle purchased from them! Highly recommend More

by Vuthaison59
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrei Mihailescu
Jul 20, 2022 -

Family Toyota of Arlington responded

Hello. Family Toyota of Arlington and Our sales Team thank you for the five-star review and recommendation. We truly value your loyalty as a returning customer. Our friendly staff is always here to help and as always we look forward to doing business with you again soon.

July 09, 2022

I worked with Austin Torres yesterday and found him to be pleasant, polite and informative. After experiencing some pushy salespeople who gave me inaccurate information at another dealership, I was pleased w More

by djmabrey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Torres*****
Jul 11, 2022 -

Family Toyota of Arlington responded

Sounds like you had a great experience at Family Toyota of Arlington from start to finish, which makes us very happy! We are glad to learn you didn't feel pressure and you left with what you wanted. We are looking forward to taking care of any of your auto needs in the future.

July 08, 2022

Prior to the purchase of my vehicle, Clifton was okay with his communication. I got the pricing information I needed. He was will aware of the items I DID NOT want in the vehicle (USB pack and net) yet More

by Mspjones78
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clifton Poe
Jul 14, 2022 -

Family Toyota of Arlington responded

Hello, I would appreciate the chance to speak with you regarding your post-sale experience and communications with our team. When you have a moment, please contact me directly. I look forward to connecting with you. Thank you, Matt Luck Family Toyota of Arlington Director of Operations mattluck@familycargroup.com 804-517-8142

July 08, 2022

I went in to get my license plates installed on my new car. I was helped right away by a guy on the service drive. He took my car to put the plates on and when he returned it, it was washed and vacuumed t More

by Carrieburkeyjm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Wheeler, Jorge Olivera
Jul 14, 2022 -

Family Toyota of Arlington responded

Thank you for providing us with such wonderful feedback. We are so pleased to know that the team here at Family Toyota of Arlington provided you with an amazing visit. Thank you for being a valued customer and we look forward to working with you in the future for any automotive needs.

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