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Family Toyota of Arlington

Arlington, TX

4.7
1,831 Reviews

1661 Wet N Wild Way

Arlington, TX

76011

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1,831 Reviews of Family Toyota of Arlington

May 10, 2023

I bought my Toyota Sienna 2023 and I would say it was a great experience overall working with Khoa. Since I am in Houston, the whole deal was done over the phone / email. Khoa is very honest and very respo More

by Muhammad Jamil
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Khoa Nguyen
May 19, 2023 -

Family Toyota of Arlington responded

Thank you, Muhammad, for your wonderful, kindhearted review. Nothing makes our day brighter than reading that our Sales Team was helpful while listening to your needs to ensure you not only found the perfect vehicle but also enjoyed an efficient car-buying experience here at Family Toyota of Arlington. We thank you for your recommendation. Congratulations on your new 2023 Toyota Sienna!

April 23, 2023

I just bought my first Tundra and it was a great experience to work with Khoa… easy, honest and great knowledge about the truck… thanks Khoa!!! More

by Luis Portillo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Khoa Nguyen
May 20, 2023 -

Family Toyota of Arlington responded

Hello Luis! Congratulations on your new Toyota Tundra, and thank you for choosing Family Toyota of Arlington for your vehicle purchase. We are thrilled to hear that our Sales Team provided you with an easy and honest buying experience and had great knowledge about the truck. We appreciate your feedback and hope you enjoy your new Tundra.

April 11, 2023

I recently had the pleasure of working with Khoa at Family Toyota of Arlington, and I have to say that my experience was nothing short of exceptional. From the moment I walked into the dealership, Khoa More

by Nestor Romero
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Palmer, Khoa Nguyen
May 19, 2023 -

Family Toyota of Arlington responded

Nestor, thank you very much for taking the time to leave us this wonderful 5-star review. Congratulations on your new truck! It makes us thrilled to learn that you felt so comfortable upon your arrival here at Family Toyota of Arlington and that our Sales Team made sure to listen to everything you wanted to assist you with getting into the right vehicle. Thank you for also pointing out how they did not pressure you into making this decision. You can always be sure to expect this top-tier customer service from our staff, no matter what your needs are. We appreciate your recommendation and if you need anything else, please feel free to reach out.

March 24, 2023

By far the best experience imaginable at a car dealership. Antonio and Jim were phenominal in making sure we found the perfect car for my wife. More

by Koterasteve
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antonio Washington, Jim Palmer
Mar 25, 2023 -

Family Toyota of Arlington responded

Hello, we are happy to learn you had the best experience with our Sales Team at Family Toyota of Arlington. We cannot thank you enough for your kind words and congratulate you and your wife on your new vehicle! It would be our pleasure to assist you again in the future, take care.

February 25, 2023

Brought my Camry in for service greeted by Tim Brown Service Advisor took really good care of me, good guy. Thanks Family Toyota More

by tscreativeblessings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Brown
Feb 26, 2023 -

Family Toyota of Arlington responded

Thank you for taking the time to leave a positive rating and review for us at Family Toyota of Arlington. We're happy our Service Team could meet your expectations. Please don't hesitate to reach out if there's anything additional we can do for you.

February 24, 2023

We have just bought our first car in the USA and we are so excited. Thanks a lot to our manager Mr. Andrei Mihailescu and Mr. Ronnie Beck! They were so nice to us, and helped us a lot, and answered to all More

by Elena28
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrei Mihailescu, Daniel Youssefzadeh, Ronnie Beck
Feb 25, 2023 -

Family Toyota of Arlington responded

Elena, we are thrilled to learn you had a great first vehicle-buying experience in the USA at Family Toyota of Arlington. It is wonderful to know our Sales Team was helpful and answered your questions, we are so glad we could help. We welcome you back anytime!

February 16, 2023

The staff very professional and the service was superb with a clean environment totally welcoming. More

by Jackdegords
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Brown
Feb 17, 2023 -

Family Toyota of Arlington responded

Thank you for the great rating and review, Jackdegords. We are happy to see our Sales Team at Family Toyota of Arlington was very helpful and professional. We thank you for your business.

January 24, 2023

FAHEEM Daville is the best and the reason for my next purchase of a new Toyota great exceptional customer service understanding and caring I am happy and proud 👏 of the communications towards him as he More

by Camrytexas2020@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Faheem Darville
Jan 24, 2023 -

Family Toyota of Arlington responded

Thank you for this outstanding review of our Sales Team. We always strive to provide our customers with excellent service at each visit and we are happy to see you received just that. Thank you so much for choosing Family Toyota of Arlington. We hope you have a wonderful day.

January 12, 2023

I wanted a Rav4 Hybrid early in 2022. There were none available. I talked to several dealerships and got on lists to be contacted if something came in. Austin Torres at Family Toyota More

by t.burger
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Torres, Jim Palmer
Jan 13, 2023 -

Family Toyota of Arlington responded

It brings us joy, to receive your five-star rating. We'll be sure to let everyone here at Family Toyota of Arlington know about their hard work. We hope you enjoy your birthday and stay safe out on the road!

January 11, 2023

Enjoyed the dealership experience and Jesse was great to work with. Got everything squared away in a timely manner and can highly recommend Family Toyota. More

by CJ
Recommend Dealer
Yes
Employees Worked With
Jesse Roach
Jan 12, 2023 -

Family Toyota of Arlington responded

Thanks for the five-star review, CJ. Here at Family Toyota of Arlington, we strive for a high level of customer satisfaction in all aspects of our dealership. Please don't hesitate to reach out if there's anything more we can do.

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