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Family Toyota of Arlington

Arlington, TX

4.7
1,817 Reviews

1661 Wet N Wild Way

Arlington, TX

76011

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1,817 Reviews of Family Toyota of Arlington

February 25, 2023

Brought my Camry in for service greeted by Tim Brown Service Advisor took really good care of me, good guy. Thanks Family Toyota More

by tscreativeblessings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Brown
Feb 26, 2023 -

Family Toyota of Arlington responded

Thank you for taking the time to leave a positive rating and review for us at Family Toyota of Arlington. We're happy our Service Team could meet your expectations. Please don't hesitate to reach out if there's anything additional we can do for you.

February 24, 2023

We have just bought our first car in the USA and we are so excited. Thanks a lot to our manager Mr. Andrei Mihailescu and Mr. Ronnie Beck! They were so nice to us, and helped us a lot, and answered to all More

by Elena28
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrei Mihailescu, Daniel Youssefzadeh, Ronnie Beck
Feb 25, 2023 -

Family Toyota of Arlington responded

Elena, we are thrilled to learn you had a great first vehicle-buying experience in the USA at Family Toyota of Arlington. It is wonderful to know our Sales Team was helpful and answered your questions, we are so glad we could help. We welcome you back anytime!

February 16, 2023

The staff very professional and the service was superb with a clean environment totally welcoming. More

by Jackdegords
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Brown
Feb 17, 2023 -

Family Toyota of Arlington responded

Thank you for the great rating and review, Jackdegords. We are happy to see our Sales Team at Family Toyota of Arlington was very helpful and professional. We thank you for your business.

January 24, 2023

FAHEEM Daville is the best and the reason for my next purchase of a new Toyota great exceptional customer service understanding and caring I am happy and proud 👏 of the communications towards him as he More

by Camrytexas2020@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Faheem Darville
Jan 24, 2023 -

Family Toyota of Arlington responded

Thank you for this outstanding review of our Sales Team. We always strive to provide our customers with excellent service at each visit and we are happy to see you received just that. Thank you so much for choosing Family Toyota of Arlington. We hope you have a wonderful day.

January 12, 2023

I wanted a Rav4 Hybrid early in 2022. There were none available. I talked to several dealerships and got on lists to be contacted if something came in. Austin Torres at Family Toyota More

by t.burger
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Torres, Jim Palmer
Jan 13, 2023 -

Family Toyota of Arlington responded

It brings us joy, to receive your five-star rating. We'll be sure to let everyone here at Family Toyota of Arlington know about their hard work. We hope you enjoy your birthday and stay safe out on the road!

January 11, 2023

Enjoyed the dealership experience and Jesse was great to work with. Got everything squared away in a timely manner and can highly recommend Family Toyota. More

by CJ
Recommend Dealer
Yes
Employees Worked With
Jesse Roach
Jan 12, 2023 -

Family Toyota of Arlington responded

Thanks for the five-star review, CJ. Here at Family Toyota of Arlington, we strive for a high level of customer satisfaction in all aspects of our dealership. Please don't hesitate to reach out if there's anything more we can do.

January 02, 2023

Khoa is the best salesman. friendly and helpful. Highly recommend him and Family Toyota. Awesome place to get our new car More

by Huynhthanh136
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Khoa Nguyen
Jan 03, 2023 -

Family Toyota of Arlington responded

Hello, Family Toyota of Arlington wants to thank you for the amazing review! We appreciate your recommendation, and we hope to have the opportunity to assist you down the road. Have a nice day,

November 23, 2022

Very Excellent. Provided great service and was very informative. Andrei also made sure I was well informed about the vehicle during transport and arrival. More

by Jorden
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrei Mihailescu, Daniel Youssefzadeh
Nov 23, 2022 -

Family Toyota of Arlington responded

Hello Jorden Our staff is overjoyed to be told that you had such a glowing experience with our team. I am much obliged for your leaving this thoughtful recommendation for Family Toyota of Arlington online here on DealerRater. Have a great day!

November 20, 2022

Always a clean and friendly dealership. All of the employees are super nice and very knowledgeable. More

by Will Ross
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick, Andrei Mihailescu, TJ Hamilton
Nov 21, 2022 -

Family Toyota of Arlington responded

Hi Will: Family Toyota of Arlington is happy to earn this rating because you had such a polite interaction with our dealership. I truly appreciate your recognizing us with this heartfelt review online here on DealerRater. Thank you for being our customer.

Nov 21, 2022 -

Will Ross responded

I will continue to buy all of our vehicles there.

November 09, 2022

My car cost 23k plus TTL. On my contract, I noticed $1025 for Gap insurance that was suppose to be for $9 per month @ 60 months. I HAD IT REMOVED two weeks later. Also, I had More

by Ricky
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Daniel Youssefzadeh, Lisa Hope
Nov 11, 2022 -

Family Toyota of Arlington responded

Hi Ricky, we here at Family Toyota of Arlington are happy to know our Sales Team was helpful, knowledgeable, and informative during your dealership experience. Congratulations on the new car. We truly appreciate your fabulous five-star review and look forward to welcoming you back for any future needs.

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