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Family Toyota of Arlington

Arlington, TX

4.7
1,817 Reviews

1661 Wet N Wild Way

Arlington, TX

76011

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1,817 Reviews of Family Toyota of Arlington

May 16, 2023

Jonathan Perez! Habla español, muy contenta y satisfecha con su gran trabajo y esfuerzo en ayudarme. Un Diez para el! I’m very happy and satisfied with his great job More

by Aidkatgem.89
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Perez, Khoa Nguyen
May 17, 2023 -

Family Toyota of Arlington responded

It is great to know that we provided you with such a positive experience here at Family Toyota of Arlington! Thanks for the five stars and we hope you continue to choose us for all your automotive needs. Have a wonderful day.

May 13, 2023

Romel was very, very helpful with locating and securing the exact car that I wanted. He communicated very clearly about what to do as an out-of-town buyer and clearly communicated the different options we More

by cicipham2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Palmer, Romel Howlader
May 19, 2023 -

Family Toyota of Arlington responded

We appreciate your excellent review and input. We are glad to learn that you are impressed with our Sales Department Thank you so much for being one of our valued guests, and we look forward to your next visit to Family Toyota of Arlington!

May 13, 2023

I just bought a RAV4 Prime with Romel and his communication was awesome, would love to be back with him ;) More

by Trang Hoang
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juliano Kerzazi, Romel Howlader
May 19, 2023 -

Family Toyota of Arlington responded

Trang, thank you for taking the time to leave us a 5-star review here at Family Toyota of Arlington. Congrats on your new Toyota RAV4! We are so thrilled we could be a part of this with you. Our Sales Team is pleased to see that you were happy with their communication with you throughout the process. We welcome you back anytime.

May 13, 2023

Romel was excellent to work with, has extra skills in communication with professionalism which is very impressive. Got my very first 4Runner that I dreamed forever. Definitely will be back to him again. More

by Lisa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Romel Howlader
May 19, 2023 -

Family Toyota of Arlington responded

Thank you for sharing your feedback and this 5-star review, Craig! We're delighted to see that the Sales Advisor at Family Toyota of Arlington is excellent to work with. We acknowledge their impressive skills in communication and professionalism, which left a positive impression on you. Congratulations on getting your very first Toyota 4Runner, a dream come true! We appreciate your kind words and look forward to welcoming you back again in the future. If you have any further questions or need assistance, please don't hesitate to reach out.

May 13, 2023

Romel was very professional and knowledgeable. Great thing we’ve noticed during the purchase he has different skill to utilize his presentation to explain the features and benefits from A to Z on More

by Lisa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Palmer, Romel Howlader
May 19, 2023 -

Family Toyota of Arlington responded

Hello Craig, we are excited to read that our Sales Team was professional and knowledgeable ensuring you had a great experience. Thank you for your excellent review and for trusting us with all of your purchasing needs. We are here if you need any further assistance here at Family Toyota of Arlington.

May 12, 2023

Romel is such a wonderful salesman and is so nice, he has taken really good care of me, I recommend my friends to come and see him. More

by Glenda Clark
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Deaven , Jim Palmer, Romel Howlader
May 19, 2023 -

Family Toyota of Arlington responded

Thank you for the great rating and review, Glenda. Our Sales Team is happy to see that you had an awesome car-buying experience at Family Toyota of Arlington. We thank you for your recommendation. Congratulations on the new car!

May 10, 2023

I bought my Toyota Sienna 2023 and I would say it was a great experience overall working with Khoa. Since I am in Houston, the whole deal was done over the phone / email. Khoa is very honest and very respo More

by Muhammad Jamil
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Khoa Nguyen
May 19, 2023 -

Family Toyota of Arlington responded

Thank you, Muhammad, for your wonderful, kindhearted review. Nothing makes our day brighter than reading that our Sales Team was helpful while listening to your needs to ensure you not only found the perfect vehicle but also enjoyed an efficient car-buying experience here at Family Toyota of Arlington. We thank you for your recommendation. Congratulations on your new 2023 Toyota Sienna!

April 23, 2023

I just bought my first Tundra and it was a great experience to work with Khoa… easy, honest and great knowledge about the truck… thanks Khoa!!! More

by Luis Portillo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Khoa Nguyen
May 20, 2023 -

Family Toyota of Arlington responded

Hello Luis! Congratulations on your new Toyota Tundra, and thank you for choosing Family Toyota of Arlington for your vehicle purchase. We are thrilled to hear that our Sales Team provided you with an easy and honest buying experience and had great knowledge about the truck. We appreciate your feedback and hope you enjoy your new Tundra.

April 11, 2023

I recently had the pleasure of working with Khoa at Family Toyota of Arlington, and I have to say that my experience was nothing short of exceptional. From the moment I walked into the dealership, Khoa More

by Nestor Romero
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Palmer, Khoa Nguyen
May 19, 2023 -

Family Toyota of Arlington responded

Nestor, thank you very much for taking the time to leave us this wonderful 5-star review. Congratulations on your new truck! It makes us thrilled to learn that you felt so comfortable upon your arrival here at Family Toyota of Arlington and that our Sales Team made sure to listen to everything you wanted to assist you with getting into the right vehicle. Thank you for also pointing out how they did not pressure you into making this decision. You can always be sure to expect this top-tier customer service from our staff, no matter what your needs are. We appreciate your recommendation and if you need anything else, please feel free to reach out.

March 24, 2023

By far the best experience imaginable at a car dealership. Antonio and Jim were phenominal in making sure we found the perfect car for my wife. More

by Koterasteve
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antonio Washington, Jim Palmer
Mar 25, 2023 -

Family Toyota of Arlington responded

Hello, we are happy to learn you had the best experience with our Sales Team at Family Toyota of Arlington. We cannot thank you enough for your kind words and congratulate you and your wife on your new vehicle! It would be our pleasure to assist you again in the future, take care.

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