Family Toyota of Arlington

Romel is patient, reliable, and caring his customers. While we waiting for the car arrival, he has been so helpful and consistent to keep us updated for the delivery status. On top of that, he is patient While we waiting for the car arrival, he has been so helpful and consistent to keep us updated for the delivery status. On top of that, he is patient and understandable even we don’t speak his language. He also takes time helping us setup everything and make sure the car is safe before we drive it off. Highly recommend him!!! More

Romel has had great service even after waiting many months for the right car. Would definitely recommend Romel at family Toyota! months for the right car. Would definitely recommend Romel at family Toyota! More

Romeo was thorough and took me through the car operations with patience. He did a good job. with patience. He did a good job. More

I purchased a new vehicle from Family Toyota. After visiting 7 dealerships I was pleased with the service I received and appreciated that there was no "Market adjustment" added onto the sales pri After visiting 7 dealerships I was pleased with the service I received and appreciated that there was no "Market adjustment" added onto the sales price. Andrei was helpful and knowledgeable. Financing was also easy to work with and I felt they had my best interest in mind. CB More

To Romel, You have no idea what it means to have spent HOURS trying to get my husband his first car here in the US. You were realistic but from a sales person to another, you were empathetic and THA spent HOURS trying to get my husband his first car here in the US. You were realistic but from a sales person to another, you were empathetic and THAT is what makes business. To your supervisors, you all have a GEM on your sales floor. Cheers to making more business with you in the future! More

I felt very welcomed since I entered the door, I was able to get the car I was looking for thanks to Romel! to get the car I was looking for thanks to Romel! More

I am very happy that I came here to get my car ! I love my 2021 Kia Forte so much . When everyone else turned me down Family Toyota helped me get into a car , Earnest did everything that he could to I love my 2021 Kia Forte so much . When everyone else turned me down Family Toyota helped me get into a car , Earnest did everything that he could to help me out ! Yesterday I went to pick up my car & he made sure everything was ready and set for me to go . If you are looking for a salesmen go to earnest ! He’s the best More

The dealership was definitely nice but Romel made it even nicer because of how nice he was and how much patience he had. nicer because of how nice he was and how much patience he had. More

Romel was so helpful. As I’m a busy person I wanted to make the deal online and he assisted me each and every way. I was dealing with another dealership at same time but I As I’m a busy person I wanted to make the deal online and he assisted me each and every way. I was dealing with another dealership at same time but I was more comfortable with Romel and he earned my business. He drove an hour to deliver my truck and do the paperwork. He went trough the features on the truck and fell me in love with it. It was an amazing experience. I bought lots of cars in my life and this was the best experience. God bless! More

Romel has been very helpful and keeps things transparent. He is not one of those sales guys who will push you. He explains everything and lets you make your own decisions. He is not one of those sales guys who will push you. He explains everything and lets you make your own decisions. More