Family Toyota of Arlington

Romel has been very helpful and keeps things transparent. He is not one of those sales guys who will push you. He explains everything and lets you make your own decisions. He is not one of those sales guys who will push you. He explains everything and lets you make your own decisions. More

My wife and I went to go look at a new Tundra, and was greeted by a very nice gentleman. He asked us if we needed assistance, and respected our space and wasn’t pushy at all. He took the time to explain e greeted by a very nice gentleman. He asked us if we needed assistance, and respected our space and wasn’t pushy at all. He took the time to explain each question I had, and ended up purchasing the truck same day. Honestly the most seamless car transaction I think I’ve ever had, and have purchase over 25 cars in the last 10 years! This dealerships staff, from their sales professional, Andrei, to Chris, the sales manager this place is top notch. Can’t say enough about how friendly, accommodating, and willingness to get you taken care of. One more thing of note… usually dealerships get you into their finance department and lay on you hard sales, not this place. Their finance guys are so professional, and thorough it honestly, surprised me. This is my first Toyota Tundra purchase, and first time visiting Family Toyota, but I’ll tell you, I’ll be recommending them to ANYONE who wants/needs a new car or truck. I believe them to be sincere, honest, and an overall an amazing dealership. Others in the area could take lessons from them on how to treat a new or potential new customer. It’s pretty easy to sell a car to a person, but to sell your dealership to that same person takes integrity, and honesty. They have all the intangibles and couldn’t recommend them more! More

Integrity, willing to accommodate the needs of the customer, focused on the goal, Customer Service customer, focused on the goal, Customer Service More

If you are looking for a Toyota or are lucky enough to see a pre owned vehicle that you want at this dealership, go here first and see Romel! You won’t regret it! see a pre owned vehicle that you want at this dealership, go here first and see Romel! You won’t regret it! More

I am satisfied for the great customer service and understanding on customer needs. I'll be back for another vehicle purchase. understanding on customer needs. I'll be back for another vehicle purchase. More

Great custoner service. Helpful sales person. Dealership managers understand customer needs. Coming back for another purchase. Helpful sales person. Dealership managers understand customer needs. Coming back for another purchase. More

We purchased from Family Toyota in 2022. I only write this because I just purchased from Four Stars Toyota (Altus, OK) and the difference was night and day. Andrei did not take the time to I only write this because I just purchased from Four Stars Toyota (Altus, OK) and the difference was night and day. Andrei did not take the time to show us the features of our car. He seemed to only want to finalize the deal and move on to the next customer. One year after my purchase I had a wreck and needed a new car. I reached out to Andrei for help...and never heard from him again. He lost a sale to Four Stars Toyota who did an amazing job getting us a new car and showing us all it had to offer. The Service Dept at Family Toyota is pretty good. I will say that. More

I've bought two cars so far from Clifton Poe at Family Toyota in Arlington. He's fantastic; highly recommend. Toyota in Arlington. He's fantastic; highly recommend. More

Had a good experience at this dealership. Start to finish. The guys here take care of your requests well. Start to finish. The guys here take care of your requests well. More

Recommendation from a friend paid off after visiting Family Toyota of Arlington! Staff was very friendly and informative about the new vehicle inventory and understanding supply issues are still affec Family Toyota of Arlington! Staff was very friendly and informative about the new vehicle inventory and understanding supply issues are still affecting the auto industry! I placed a new vehicle reservation and it was quick , straightforward, no over msrp charge and all I need at this point is patience! Keep up the great work guys ! More