Family Toyota of Arlington

I recently bought a car from Family Toyota of Arlington and had a great experience. I went to FTOA for a test drive and ended up leaving with the car. Cody Nelson was my sales rep and he is a great person and had a great experience. I went to FTOA for a test drive and ended up leaving with the car. Cody Nelson was my sales rep and he is a great person to deal with. He gives you full transparency with the deal and makes you feel he is honestly working to help you! I forgot a couple of items in my car I traded and Cody had them mailed back to me just as he promised! I would recommend Cody and FTOA for anyone looking to trade vehicles! More

Romel is patient, reliable, and caring his customers. While we waiting for the car arrival, he has been so helpful and consistent to keep us updated for the delivery status. On top of that, he is patient While we waiting for the car arrival, he has been so helpful and consistent to keep us updated for the delivery status. On top of that, he is patient and understandable even we don’t speak his language. He also takes time helping us setup everything and make sure the car is safe before we drive it off. Highly recommend him!!! More

Romel has had great service even after waiting many months for the right car. Would definitely recommend Romel at family Toyota! months for the right car. Would definitely recommend Romel at family Toyota! More

I purchased a new vehicle from Family Toyota. After visiting 7 dealerships I was pleased with the service I received and appreciated that there was no "Market adjustment" added onto the sales pri After visiting 7 dealerships I was pleased with the service I received and appreciated that there was no "Market adjustment" added onto the sales price. Andrei was helpful and knowledgeable. Financing was also easy to work with and I felt they had my best interest in mind. CB More

Romeo was thorough and took me through the car operations with patience. He did a good job. with patience. He did a good job. More

To Romel, You have no idea what it means to have spent HOURS trying to get my husband his first car here in the US. You were realistic but from a sales person to another, you were empathetic and THA spent HOURS trying to get my husband his first car here in the US. You were realistic but from a sales person to another, you were empathetic and THAT is what makes business. To your supervisors, you all have a GEM on your sales floor. Cheers to making more business with you in the future! More

I felt very welcomed since I entered the door, I was able to get the car I was looking for thanks to Romel! to get the car I was looking for thanks to Romel! More

The dealership was definitely nice but Romel made it even nicer because of how nice he was and how much patience he had. nicer because of how nice he was and how much patience he had. More

I am very happy that I came here to get my car ! I love my 2021 Kia Forte so much . When everyone else turned me down Family Toyota helped me get into a car , Earnest did everything that he could to I love my 2021 Kia Forte so much . When everyone else turned me down Family Toyota helped me get into a car , Earnest did everything that he could to help me out ! Yesterday I went to pick up my car & he made sure everything was ready and set for me to go . If you are looking for a salesmen go to earnest ! He’s the best More

Romel was so helpful. As I’m a busy person I wanted to make the deal online and he assisted me each and every way. I was dealing with another dealership at same time but I As I’m a busy person I wanted to make the deal online and he assisted me each and every way. I was dealing with another dealership at same time but I was more comfortable with Romel and he earned my business. He drove an hour to deliver my truck and do the paperwork. He went trough the features on the truck and fell me in love with it. It was an amazing experience. I bought lots of cars in my life and this was the best experience. God bless! More