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Family Toyota of Arlington

Arlington, TX

4.7
1,817 Reviews

1661 Wet N Wild Way

Arlington, TX

76011

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1,817 Reviews of Family Toyota of Arlington

May 20, 2022

Jesse (Sales) and Nick (F&I) were great and easy to work with. The dealership had a fair selection of vehicles given the current climate and the prices were in line with the competition. However, the servic More

by wtkelly1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse, Nick
May 20, 2022 -

Family Toyota of Arlington responded

Hello, We are happy that our team was easy to work with. Enjoy your purchase and thank you for choosing Family Toyota of Arlington.

April 26, 2022

Had a really positive experience with Family Toyota of Arlington and Leon Stokes, my sales rep. No dealer added economic cost increase. Leon was extremely helpful in finding the 4Runner I was looking fo More

by Pschockey2015
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Stokes
Apr 26, 2022 -

Family Toyota of Arlington responded

Hello, Thank you for your excellent five-star review. Family Toyota of Arlington is happy to hear about your effortless experience in finding a Toyota 4Runner. We look forward to seeing you again and your friends soon.

April 15, 2022

Family Toyota service rep chirs Harrison is fantastic quick and friendly with service and Big Smile from being to End . More

by L_houston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chirs Harrison
Apr 16, 2022 -

Family Toyota of Arlington responded

We are pleased to hear you had such a positive experience with us! As one of our valued customers, we want to sincerely thank you for your business, and we hope to see you here again down the road at Family Toyota of Arlington!

April 10, 2022

From the moment I walked onto the dealership's lot I was friendly greeted and patiently shown what vehicles were available. The vehicle which I selected was just received and not yet on the show lot, yet m More

by cajohouse
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Also, a special thanks to the gentleman in the Finance Dept. who assisted us., Andrei Mihailescu
Apr 11, 2022 -

Family Toyota of Arlington responded

Thank you for taking the time to share your feedback with us! We are honored to have earned your business here at Family Toyota of Arlington and proud to have provided you with an excellent experience every step of the way. We hope to see you back again next time.

April 08, 2022

We had a great experience. In a time where it is challenging to visit a lot and purchase, we left (after waiting for a few months) with a better vehicle than we planned. Andre More

by Car buyer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrei Mihailescu
Apr 10, 2022 -

Family Toyota of Arlington responded

Thank you for your positive feedback! Our Sales Team at Family Toyota of Arlington is glad to hear you were satisfied with your purchase because we always provide a professional and knowledgeable car-buying experience. Glad we made your experience a great one, so reach out to us for any future auto needs. Enjoy your new vehicle!

April 01, 2022

Sent inquiry, was very interested. Never heard from them. I also found another car that looked great, again never heard back. Left my information but never got reply. More

by RJ
Recommend Dealer
No
Employees Worked With
Internet listings.
Apr 03, 2022 -

Family Toyota of Arlington responded

Hello, Thank you for bringing this to my attention. I would like the chance to speak with you regarding your inquiry and the level of communication you have received. Please reach out to me when you have a moment. Best regards, Matt Luck Family Toyota of Arlington Director of Operations mattluck@familycargroup.com 804-517-8142

March 24, 2022

Richard Bui was easy to work with and made my buying experience very pleasant. I drove from Frisco to buy from Family Toyota and was not disappointed! More

by Michael Dee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Bui
Mar 24, 2022 -

Family Toyota of Arlington responded

Michael, we are so pleased to read that our team took great care of you here at Family Toyota of Arlington. We strive to provide our customers with the best service possible. We value your business. We are happy to learn that you had a wonderful car-buying experience here.

March 22, 2022

Andrei and Daniel were very helpful getting me a lower payment on my car today. More

by andreahmerrett
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrei Mihailescu, Daniel Youssefzadeh
Mar 23, 2022 -

Family Toyota of Arlington responded

We are happy to learn that our team helped you get a lower payment on your car here at Family Toyota of Arlington. We thank you for your business.

March 04, 2022

The Family Toyota team and Jesse helped me get the truck I wanted. I had a great experience. More

by Cody
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Roach, Jim Palmer, Cody Nelson
Mar 04, 2022 -

Family Toyota of Arlington responded

Thrilled to hear that Cody! Let Family Toyota of Arlington know if you need anything else!

March 04, 2022

Worked with Andrei at Family Toyota he was great to work with very professional and very nice provided me with updates along the way I bought a truck and live in California so andrei and his finance member More

by mahul
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick in finance , Andrei Mihailescu
Mar 04, 2022 -

Family Toyota of Arlington responded

Hello! We are delighted to know our Sales Team provided you with professional service throughout the purchasing process on your new truck. We value your business with Family Toyota of Arlington and we appreciate your positive feedback.

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