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Executive Volkswagen

North Haven, CT

4.9
625 Reviews
As part of the Executive Auto Group, Executive Volkswagen gives customers the Best Price First. With non-commissioned sales people, no haggling, an industry-leading exchange policy, and a satisfaction guarantee allow Executive Volkswagen to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to help you find the perfect car that fits your unique needs and lifestyle. That’s the Executive Way, and it’s why we’re consistently rated one of the best dealerships in Connecticut.
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444 State Street (Route 5)

North Haven, CT

06473

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Showing 625 reviews

September 27, 2024

Everyone I deal with there are nicest people ! The video while my car is being serviced is an awesome way to show and be told on what any problems or care the care needs! More

by dgcvt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eleanor DuPaul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marlena Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Executive Volkswagen responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Volkswagen. We look forward to having you as one of our valued customers for many more years to come!

September 26, 2024

Really very excellent. All went well and I did not have to wait too long at all. More

by BBBKAUFMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eleanor DuPaul
1.0
This rating includes all reviews, with more weight given to recent reviews.
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Executive Volkswagen responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 26, 2024

I’ve had a long relationship with this dealership since all my cars have been Volkswagens. My relationship expands over fifty years. Poly the staff has changed. But not the professionalism. I’m at home whe More

by wdixon3889
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Jakubisyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marlena Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler, gee can’t think of her name, she’s one of the long time office workers.
Sep 27, 2024 -

Executive Volkswagen responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 26, 2024

Jeremy was terrific! I test drove the Tiguan, loved it, and then realized afterwards that I was looking for something more fuel efficient. After much research into other More

by eliza
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Toupin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris with financing and Scott with leasing were wonderful, too.
Sep 27, 2024 -

Executive Volkswagen responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Jeremy delivered such a great experience!

September 25, 2024

I went in for oil change and came out with laundry list of repairs/recommendations. I looked at the last and I did 2 of the recommended pairs last week myself. The response was "Oh, we don't check the thi More

by Wrangler2016!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyler Jakubisyn
1.0
This rating includes all reviews, with more weight given to recent reviews.
Marlena Anzalone
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Leninger
Sep 29, 2024 -

Executive Volkswagen responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

Sep 29, 2024 -

Wrangler2016! responded

They say to reach out to them. I provided mt contact info on the google review and they never contacted me back. They are just saving face…don’t be fooled that they cared and never asked more details. Buyer beware on this one and don’t buy what they are selling in their caring attitude.

September 20, 2024

I am very happy with the service at Executive V W, I am however concerned that my Golf uses a quart of oil between oil changes. I report this with every oil change. The service department has been unable More

by janismelone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2024 -

Executive Volkswagen responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, Janis, feel free to contact us at your convenience.

September 16, 2024

Easy to schedule then reschedule my appointment on the website. Skip was great. Answered every question I had and didn't pressure me into any work I didn't feel necessary. More

by MTW763
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Executive Volkswagen responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Volkswagen to be a positive one. Please don't hesitate to reach out if you need anything else.

September 16, 2024

We came back six years later to buy exactly the same car from exactly the same person and that’s mean we loved it and we will do it again and I hope we’re gonna do it again and again she’s very professional More

by KAMILHANIA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eleanor DuPaul
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Knapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dwight Burkett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Toupin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Executive Volkswagen responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 14, 2024

The staff was very kind understanding, especially who met our needs. I will be back.Thank you More

by deancola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Jakubisyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marlena Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Executive Volkswagen responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Volkswagen. We look forward to having you as one of our valued customers for many more years to come!

September 13, 2024

Marlene is always amazing! !!! She is an efficient, kind, knowledgeable and shows actual care for clients! More

by traci4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Brouard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marlena Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

Executive Volkswagen responded

Thank you, Traci, for the kind words for Marlene and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

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