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Executive Volkswagen - Service Center

North Haven, CT

4.9
344 Reviews
Call Service Center (203) 281-0481

344 Reviews of Executive Volkswagen - Service Center

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May 31, 2024

Very pleased with Skip. He was professional, helpful and courteous. He represents your brand very positively. More

by pandbstrauss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 01, 2024 -

Executive Volkswagen responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

Helpful
May 31, 2024

We drive a distance to get great service from a great company. Works with you to give excellent service. More

by r73x
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 01, 2024 -

Executive Volkswagen responded

Thank you! Skip and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Volkswagen.

Helpful
May 30, 2024

I would recommend Executive for anyone interested in a VW. The staff is courteous and service is efficient. More

by Rcz28514
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 30, 2024 -

Executive Volkswagen responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Helpful
May 30, 2024

I was able to make an appointment easily for the following day. I waited on site and was only there about an hour to get an oil change and full annual inspection. I have previously gotten my oil cha More

by S.NAVARRETT
Recommend Dealer
Yes
Employees Worked With
Tyler Jakubisyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marlena Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 30, 2024 -

Executive Volkswagen responded

Thank you for your very kind review. Tyler, Skip, and Marlena strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Volkswagen.

Helpful
May 29, 2024

It was a great, experience. I was in and out in a timely manner. Everyone was kind. More

by jessica.borgeson
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Jakubisyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marlena Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 30, 2024 -

Executive Volkswagen responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

Helpful
May 26, 2024

Very friendly and reliable service department experience. I can always count on Executive to fit me. More

by EPTRUDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 29, 2024 -

Executive Volkswagen responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Helpful
May 26, 2024

The appointment was easy to schedule, the waiting area was clean and comfortable. Great customer service and Skip Scanlon was always in communication with me on what was going on with my vehicle. More

by pkaminsky718
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Woods
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 29, 2024 -

Executive Volkswagen responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Volkswagen, we look forward to having you as a valued customer for many years to come!

Helpful
May 23, 2024

Skip did a great as always! I would definitely recommend Executive VW to a friend!! More

by JUSTIN.PILEGGI
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 29, 2024 -

Executive Volkswagen responded

Thanks for sharing about your experience with Executive Volkswagen. We appreciate your business and hope to see you again soon!

Helpful
May 23, 2024

Pleased with the service that was done. Explanation given at all times. Friendly clean surroundings More

by RINI2YEPS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlena Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 29, 2024 -

Executive Volkswagen responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Helpful
May 23, 2024

My car was ready on time and the waiting area was clean and comfortable! Thank you! More

by Unhappy Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 29, 2024 -

Executive Volkswagen responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Helpful
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