Skip Scanlon
Skip Scanlon at Executive Volkswagen

Skip Scanlon

Service Advisor

Executive Volkswagen

444 State Street (Route 5)
North Haven, CT 06473

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4.9
427 Reviews
4.9

427 Reviews

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427 Reviews of Skip Scanlon

July 19, 2026

Dealership Rating
Employee Rating

Service personnel were very very helpful from getting there to leave. They gave me a bring down of the things I needed to take care of for my car and the urgency of the items More

by n.yawobeng
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 19, 2026

Executive Volkswagen responded

How wonderful that you found our service team attentive from arrival to departure. We’re glad the detailed overview of necessary maintenance items and their urgency was helpful. Thank you for trusting us with your Volkswagen service. Make the Right Decision, Make the Executive Decision!

July 18, 2026

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Employee Rating

The staff was friendly and efficient. Handled my issues with out any issues. Very happy More

by Slyder191
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 18, 2026

Executive Volkswagen responded

It’s great to hear our team provided friendly, efficient service on your Volkswagen Tiguan and handled your concerns smoothly. We’re pleased to know you’re very happy with how things went. Thanks for sharing your experience. Make the Right Decision, Make the Executive Decision!

June 26, 2026

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Employee Rating

Skip and executive were excellent. Fast new customer appointment, extremely knowledgeable, fast service, and an extremely rapid turn around on service. More

by chwiplays
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 26, 2026

Executive Volkswagen responded

We’re pleased that Skip and our service team provided prompt, knowledgeable attention for your Volkswagen. Thanks for entrusting us with your appointment and for noting the quick turnaround; we look forward to serving your vehicle’s needs in the future. Make the Right Decision, Make the Executive Decision!

June 24, 2026

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Employee Rating

Love coming to Exec VW. Service is prompt and I always get my car back More

by MANGENEV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 24, 2026

Executive Volkswagen responded

It’s great to hear our team consistently provides prompt service and returns your Volkswagen quickly. Thanks for the five-star rating. We look forward to welcoming you back soon. Make the Right Decision, Make the Executive Decision!

June 22, 2026

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Employee Rating

The executive team has fantastic communication skills. They are friendly, helpful and kind. Services done on my car were done so in a timely manner. Skip was also very willing to answer any and all questi More

by gabby321
Recommend Dealer
Yes

Other Employees Tagged: Skip Scanlon

Jun 22, 2026

Executive Volkswagen responded

Thank you for highlighting Skip’s help and our team’s clear communication during your Volkswagen Atlas service. We’re glad the work was completed promptly and you felt supported throughout. We appreciate your trust and look forward to assisting you again. Make the Right Decision, Make the Executive Decision!

June 21, 2026

Dealership Rating
Employee Rating

Amazing customer service, fast and personable. The staff are great, and very knowledgeable. Just great More

by MAHOG18
Recommend Dealer
Yes

Other Employees Tagged: Skip Scanlon

Jun 21, 2026

Executive Volkswagen responded

Thank you for mentioning our prompt and personable service. We’re glad your Volkswagen Tiguan received knowledgeable care. We appreciate you choosing us for service and look forward to your next visit. Make the Right Decision, Make the Executive Decision!

June 19, 2026

Dealership Rating
Employee Rating

Great customer service I enjoy seeing the video updates about what was found Thank you More

by andreasumpter930
Recommend Dealer
Yes

Other Employees Tagged: Skip Scanlon

Jun 19, 2026

Executive Volkswagen responded

Hello, thank you for sharing your experience with the video updates on your Volkswagen Tiguan service. Skip and our team are glad those reports kept you informed. We appreciate your feedback and look forward to serving you again. Make the Right Decision, Make the Executive Decision!

June 17, 2026

Dealership Rating
Employee Rating

The staff is always professional, pleasent,and accommodating The quality of work is outstanding at all times More

by ARTAIZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 17, 2026

Executive Volkswagen responded

It’s wonderful to hear our team treated you with care and attention during your Volkswagen Taos service. Delivering reliable performance checks and quality results is what we aim for. Make the Right Decision, Make the Executive Decision!

June 13, 2026

Dealership Rating
Employee Rating

Skip is wonderful. He clearly explained what needed to be done and gladly answered my questions. Very professional. He even called as a follow-up to make sure I receive More

by MTW763
Recommend Dealer
Yes

Other Employees Tagged: Skip Scanlon

Jun 13, 2026

Executive Volkswagen responded

Thank you for recognizing Skip’s professional approach and for noting his clear explanations throughout the service. We appreciate that he followed up to confirm you received his text about your Volkswagen Jetta being ready. Make the Right Decision, Make the Executive Decision!

June 13, 2026

Dealership Rating
Employee Rating

Skip is wonderful. He clearly explained what needed to be done and gladly answered my questions. Very professional. He even called as a follow-up to make sure I receive More

by MTW763
Recommend Dealer
Yes

Other Employees Tagged: Skip Scanlon

Jun 13, 2026

Executive Volkswagen responded

Thank you for sharing how Skip guided you through your Volkswagen Jetta service and promptly followed up to ensure you got his text about your car being ready. We’re glad his clear explanations and professional approach made the process smooth. We appreciate the A+ rating and look forward to assisting you again. Make the Right Decision, Make the Executive Decision!

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