Marlena Anzalone
Marlena Anzalone at Executive Volkswagen

Marlena Anzalone

Service Advisor

Executive Volkswagen

444 State Street (Route 5)
North Haven, CT 06473

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4.9
201 Reviews
4.9

201 Reviews

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201 Reviews of Marlena Anzalone

August 29, 2026

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Employee Rating

The service during this visit was great. I definitely recommend them for auto maintenance and repairs. More

by CARLTON.DONAHOO
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Aug 30, 2026

Executive Volkswagen responded

Knowing that the service during your visit was great means a lot to our service team. We’re pleased we could handle the maintenance and repairs on your Volkswagen Tiguan. Hearing your recommendation for auto maintenance and repairs is especially rewarding. Make the Right Decision, Make the Executive Decision!

August 27, 2026

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Quick appt. Good service. Everything was convenient and easy. No complaints. Would use them again. More

by paul.hayslett
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Skip Scanlon

Aug 27, 2026

Executive Volkswagen responded

Your note about a quick appointment and convenient service highlights how we aim to make maintenance easy for your ID.4. Hearing you’d choose us again means a lot to our service team. Make the Right Decision, Make the Executive Decision!

August 23, 2026

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Friendly. Knowledgeable. Informative. Always available. When I called to make an appointment, it was very easy to get an appointment at my convenience in my av More

by VDGOODWYN
Recommend Dealer
Yes

Other Employees Tagged: Marlena Anzalone

Aug 23, 2026

Executive Volkswagen responded

Your comment about easily scheduling service on your Volkswagen Atlas at a time that worked for you highlights our commitment to flexibility and accessibility. Hearing that you found our team friendly, knowledgeable, and always available means a lot to our service department. Thank you for the five-star rating. Make the Right Decision, Make the Executive Decision!

July 31, 2026

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Professional , great service department so helpful and kind during an ongoing issue with my vehicle . They purchased my old car and gave me a great price on my new one . The finance gentleman was lovely More

by Lisa
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Recommend Dealer
Yes
Jul 31, 2026

Executive Volkswagen responded

We appreciate your feedback on how our service department managed your Volkswagen Tiguan issue and helped with your trade-in. It’s great to hear Tyler and our sales team made financing and purchasing so smooth. Thanks for choosing us! Make the Right Decision, Make the Executive Decision!

July 29, 2026

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The dealership was professional and polite. Booking the service was easy and turnaround was quick. More

by david.
Recommend Dealer
Yes
Jul 29, 2026

Executive Volkswagen responded

It’s great to know our team provided a smooth booking experience and quick turnaround for your Volkswagen ID.4 service. Marlena is grateful for your kind words about the professionalism and politeness you encountered. We look forward to assisting you again in the future. Make the Right Decision, Make the Executive Decision!

July 18, 2026

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The repair itself was completed (new speaker in door) however when we got into the vehicle, the door immediately wouldn’t open again, so I had to return to the service desk. They fixed the issue right aw More

by CV
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Recommend Dealer
No
Jul 23, 2026

Executive Volkswagen responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

July 18, 2026

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The staff was friendly and efficient. Handled my issues with out any issues. Very happy More

by Slyder191
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Recommend Dealer
Yes
Jul 18, 2026

Executive Volkswagen responded

It’s great to hear our team provided friendly, efficient service on your Volkswagen Tiguan and handled your concerns smoothly. We’re pleased to know you’re very happy with how things went. Thanks for sharing your experience. Make the Right Decision, Make the Executive Decision!

July 15, 2026

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Maintenance went according to plan. , the technician did a phenomenal job, Skiip was also very helpful in explaining everything to me. More

by michael.petrescu
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Recommend Dealer
Yes

Other Employees Tagged: Tyler Jakubisyn, Collin Bourque

Jul 15, 2026

Executive Volkswagen responded

It’s great to hear your Volkswagen Passat maintenance went smoothly. We’re glad our technician’s work met your expectations and our team could explain everything clearly. Thanks for choosing us, and we look forward to helping with your next visit. Make the Right Decision, Make the Executive Decision!

July 03, 2026

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Employee Rating

The last several times I’ve brought my vehicle in for service, I’ve had the pleasure of working with Marlena Anzalone, and she has been outstanding every time. She’s incredibly friendly, professional, an More

by Brandon@stowepublicadjustment.com
Service Price Transparency
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Recommend Dealer
Yes
Jul 03, 2026

Executive Volkswagen responded

It’s wonderful to hear Marlena made every service visit so welcoming and informative. Her expertise with Volkswagen and genuine kindness truly stand out. Thank you for recognizing her dedication and for trusting us with your Volkswagen. Make the Right Decision, Make the Executive Decision!

July 02, 2026

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Employee Rating

Excellent service and kind and professional staff! Very welcoming and helpful. I recommend this dealer to everyone. More

by hernal723
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Collin Bourque

Jul 03, 2026

Executive Volkswagen responded

Your recommendation means a lot to us. We’re delighted our staff made you feel welcomed and provided professional, helpful service for your Volkswagen Tiguan. Thank you for sharing your experience. Make the Right Decision, Make the Executive Decision!

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