Marlena Anzalone
Marlena Anzalone at Executive Volkswagen

Marlena Anzalone | Page 2

Service Advisor

Executive Volkswagen

444 State Street (Route 5)
North Haven, CT 06473

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4.9
201 Reviews
4.9

201 Reviews

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201 Reviews of Marlena Anzalone

July 02, 2026

Dealership Rating
Employee Rating

I’m glad that the Volkswagen dealer quickly found the problem. Also found that the problem was for my end on the Bluetooth and that I needed a motor mount replaced. I am disappointed in the Volkswagen co More

by GSINCAVAGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 05, 2026

Executive Volkswagen responded

Thanks for sharing about your experience with Executive Volkswagen. We appreciate your business and hope to see you again soon! Make the Right Decision, Make the Executive Decision!

June 27, 2026

Dealership Rating
Employee Rating

All desk and service personnel were friendly and informative. Service was prompt and done correctly. More

by JOHNPEG46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jade Gerber

Jun 27, 2026

Executive Volkswagen responded

Thank you for noting that our team was friendly and informative. We’re happy the service on your Volkswagen Passat was completed promptly and correctly. We appreciate you trusting us with your Passat. Make the Right Decision, Make the Executive Decision!

June 22, 2026

Dealership Rating
Employee Rating

They took good care of me as always. They took me in for an early appointment for a pressing reason. More

by BNJMN.SIMMONS
Recommend Dealer
Yes

Other Employees Tagged: Marlena Anzalone

Jun 22, 2026

Executive Volkswagen responded

Thank you for trusting us with your Volkswagen Golf. We’re glad we could fit you in early to address your urgent need. We look forward to assisting you again. Make the Right Decision, Make the Executive Decision!

June 21, 2026

Dealership Rating
Employee Rating

I couldn't be more pleased with my experience at Executive and with Marlena. She is very personable and professional, the service was done in a timely fashion, and I really appreciated the shuttle s More

by Ks1538
Recommend Dealer
Yes

Other Employees Tagged: Marlena Anzalone

Jun 22, 2026

Executive Volkswagen responded

We’re thrilled Marlena’s personable professionalism made your visit so positive. We’re glad your Volkswagen was serviced promptly and that the shuttle service added convenience. Thank you for the five-star review and for acknowledging Marlena. Make the Right Decision, Make the Executive Decision!

June 21, 2026

Dealership Rating
Employee Rating

Profesional, speedy, and trustworthy in regards to recommendations and repairs and services. My scheduled appointment was kept as scheduled. More

by YOLIEGIBBS45
Recommend Dealer
Yes

Other Employees Tagged: Marlena Anzalone

Jun 21, 2026

Executive Volkswagen responded

Thank you for recognizing our professional, efficient service on your Volkswagen Atlas. Marlena and the team are glad we could earn your trust and keep your appointment on schedule. Make the Right Decision, Make the Executive Decision!

June 18, 2026

Dealership Rating
Employee Rating

Easy to book. Happy with the environment there. Car work was excellent Marlena was great! More

by craigslennon
Recommend Dealer
Yes

Other Employees Tagged: Marlena Anzalone

Jun 18, 2026

Executive Volkswagen responded

Thank you for choosing us for your Volkswagen Taos service. We’re pleased to hear booking was easy and you enjoyed the welcoming atmosphere. It’s wonderful that Marlena provided excellent support during your visit. Make the Right Decision, Make the Executive Decision!

June 17, 2026

Dealership Rating
Employee Rating

The staff is always professional, pleasent,and accommodating The quality of work is outstanding at all times More

by ARTAIZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 17, 2026

Executive Volkswagen responded

It’s wonderful to hear our team treated you with care and attention during your Volkswagen Taos service. Delivering reliable performance checks and quality results is what we aim for. Make the Right Decision, Make the Executive Decision!

June 17, 2026

Dealership Rating
Employee Rating

Very friendly and helpful. Nice place to go for services. Will return as needed for my car. More

by PATWALES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Jakubisyn, Jade Gerber , Anthony substituted for Jade.

Jun 17, 2026

Executive Volkswagen responded

Thank you for sharing your experience. We’re glad our team provided friendly, helpful service for your Volkswagen GTI. We look forward to assisting you with any future maintenance. Make the Right Decision, Make the Executive Decision!

June 16, 2026

Dealership Rating
Employee Rating

I was happy that they were able to resolve the issue with my car. I just wish there was no issues from the beginning More

by Bradley2390
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jade Gerber , Jeremy

Jun 16, 2026

Executive Volkswagen responded

We’re glad to hear we resolved the issue with your Volkswagen Tiguan, though we regret the inconvenience you experienced. Thank you for the positive rating and your patience. Let us know if you need anything further. Make the Right Decision, Make the Executive Decision!

June 13, 2026

Dealership Rating
Employee Rating

The dealership was good. The hard push for the brake fluids at 30,000 miles that was not needed was not appreciated. It cost me a couple of hundred dollars but cost the deale More

by MEGMARTINS3
Recommend Dealer
No

Other Employees Tagged: Marlena Anzalone

Jun 18, 2026

Executive Volkswagen responded

Thank you for your review. We're sorry your visit didn't go as planned, Meg, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

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