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Executive Volkswagen

North Haven, CT

4.9
625 Reviews
As part of the Executive Auto Group, Executive Volkswagen gives customers the Best Price First. With non-commissioned sales people, no haggling, an industry-leading exchange policy, and a satisfaction guarantee allow Executive Volkswagen to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to help you find the perfect car that fits your unique needs and lifestyle. That’s the Executive Way, and it’s why we’re consistently rated one of the best dealerships in Connecticut.
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444 State Street (Route 5)

North Haven, CT

06473

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Showing 625 reviews

October 29, 2024

Welcoming, timely and professional staff. Everyone was helpful and kind from the moment I walked in. Made me feel comfortable and I left without any concerns. Did a great job! More

by ANCHARISSE1
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2024 -

Executive Volkswagen responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

October 29, 2024

My car had multiple problems that needed to be resolved. While some were recalls others were not. The Service department took care of each one of my needs and were true to their word. Marlena was extremely More

by REDWINGS210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marlena Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2024 -

Executive Volkswagen responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Marlena and our team met your expectations. Thank you again for choosing Executive Volkswagen. We look forward to having you as one of our valued customers for many more years to come!

October 27, 2024

Very pleased with this dealership and service was awesome. The service area and waiting area was spotless More

by gno103
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Toupin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2024 -

Executive Volkswagen responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Volkswagen, we look forward to having you as a valued customer for many years to come!

October 25, 2024

Great service- I just wish the waiting room was more comfortable. Outlets to charge devices would be appreciated, also More

by LESLIEMAOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2024 -

Executive Volkswagen responded

Thank you for choosing Executive Volkswagen. Your feedback and rating mean a lot to us. We're glad we were able to help, Leslie, and we hope to see you again!

October 25, 2024

Very helpful from start to finish. Always do great on any service I’ve received. More

by jmlee01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Jakubisyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marlena Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2024 -

Executive Volkswagen responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Volkswagen, we look forward to having you as a valued customer for many years to come!

October 24, 2024

Love the dealership,bought VWs there- love Marlena, she was very pleasant,great personality, very caring More

by MBIANCARDI70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Ann Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marlena Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2024 -

Executive Volkswagen responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Marlena here at Executive Volkswagen to be a positive one. Please don't hesitate to reach out if you need anything else.

October 24, 2024

All was impressive. Reminders of specific service details. Video of service. Efficient time line. Thanks More

by vivawack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlena Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2024 -

Executive Volkswagen responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Volkswagen!

October 24, 2024

Marlena was so friendly, helpful and clear in what to expect. She got me setup in an office so I could work while I waited. The facilities are new and comfortable. The mechanic was incredibly fast More

by joshmarcallen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlena Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2024 -

Executive Volkswagen responded

Thank you, Josh, for the kind words for Marlena and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

October 24, 2024

My service at Executive Volkswagon was excellent and painless! Everyone was helpful and very friendly. More

by DADDIO.TONY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Jakubisyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marlena Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2024 -

Executive Volkswagen responded

Thank you, Tony, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 24, 2024

Marlena (and Skip) are the reason I continue my relationship with Executive VW. Knowledgeable, helpful and customer focused. More

by rbf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Jakubisyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marlena Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2024 -

Executive Volkswagen responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Marlena, Skip, and our team, and we look forward to working with you again.

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