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Elmhurst Ford
Bensenville, IL
508 Reviews
Elmhurst Ford is a full-service Ford dealership proudly serving Elmhurst, Bensenville, and the greater Chicagoland area. We offer a wide selection of new Ford cars, trucks, and SUVs, along with certified pre-owned and quality used vehicles to fit every budget and lifestyle. Our team is committed to delivering a transparent, professional, and pressure-free experience from start to finish.
From vehicle sales and flexible financing options to expert service and genuine Ford parts, Elmhurst Ford is focused on long-term relationships, not one-time transactions. Our certified technicians and knowledgeable staff work together to ensure every customer receives honest guidance, efficient service, and personalized attention. Whether you’re purchasing your next vehicle or maintaining the one you already love, Elmhurst Ford is here to make the entire ownership experience simple, straightforward, and enjoyable.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 508 reviews
Verified Customer
November 10, 2025
I enjoyed the customer service. Everyone from the cashier to the manager was great however I'm still having issues with how the vehicles sounds/drives Everyone from the cashier to the manager was great however I'm still having issues with how the vehicles sounds/drives More
by creyes7755
November 10, 2025
Justen was helpful and thorough! This was a purchase of a 15-year-old truck, so I wanted it inspected by an independent mechanic offsite. Justen arranged for this to happen and for This was a purchase of a 15-year-old truck, so I wanted it inspected by an independent mechanic offsite. Justen arranged for this to happen and for me to have an extended test drive. No pressure sales tactics, etc. - just an easy experience. More
by fatmanfrankie
Employees Worked With
November 04, 2025
Diego was friendly, professional and helpful. I would say the dealership overall is pretty good for service. I would say the dealership overall is pretty good for service. More
by MCBOYLE7
Employees Worked With
November 03, 2025
Everything went smooth no issues with anything. Truck was ready sooner than expected so that was a positive. Truck was ready sooner than expected so that was a positive. More
by BILLMORONEY74
Employees Worked With
November 01, 2025
We had a great experience buying my truck here! We came in from out of state for a specific vehicle and Ryan facilitated a smooth and even enjoyable purchase process. Everyone was extremely nice an We came in from out of state for a specific vehicle and Ryan facilitated a smooth and even enjoyable purchase process. Everyone was extremely nice and the environment was clean and comfortable. Amazing level customer service and follow-up as well. Will definitely recommend to others! More
by MEGHAN16
October 31, 2025
I am extremely disappointed in my new 2024 F150 Raptor. I have had no GPS in my truck now for over 3 months. Service was not able to resolve the issue and offered to tear apart my dashboard to try to fin I have had no GPS in my truck now for over 3 months. Service was not able to resolve the issue and offered to tear apart my dashboard to try to find a problem. This is unacceptable. I was told during the sale that the truck came with its own GPS. With this problem, I am just now learning that the trucks GPS is based in my phone through the Ford Pass, and that it is only a one year free subscription. VERY misleading. My passenger seat rattles constantly. I would complain directly to Ford Motor Co. but there is no contact information anywhere in the paperwork given to me from the sale, that I can find. More
by PAUL
October 29, 2025
Wonderful experience all around. Ryan is top notch. Roesch was very friendly. The paperwork person was fine. Ryan is top notch. Roesch was very friendly. The paperwork person was fine. More
by COURTNEY.HESCH
October 27, 2025
Just purchased a 2nd vehicle from the fine people at Roesch Ford. As expected all expectations were met. Roesch Ford. As expected all expectations were met. More
by JUSTINALLEN
October 27, 2025
Jessica provided excellent service. She kept me up to date on the status of my car and answered all my questions. She kept me up to date on the status of my car and answered all my questions. More
by HAMILTJD
