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Eau Claire Nissan - Service Center

Eau Claire, WI

4.4
278 Reviews

278 Reviews of Eau Claire Nissan - Service Center

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May 01, 2025

Friendly and courteous staff. Very clean facility. Went in for an oil change and tire rotation I was in and out within an hour and didn’t try to sell me extra services which I app More

by csleep4s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Derleth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nikki Ulberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Hartung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Johnson
May 02, 2025 -

Eau Claire Nissan responded

Your satisfaction is our top priority, and we’re thrilled to hear we delivered a ONEderful experience for you. Thank you for being part of the One Automotive family!

April 30, 2025

They worked our new vehicle in over a couple days! ! We were very happy they did all the extra devices BEFORE we took ownership More

by Jan Moe in
Recommend Dealer
Yes
Employees Worked With
Tom Eder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Hartung
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2025 -

Eau Claire Nissan responded

Our goal is to provide seamless and stress-free service, and we’re glad we could do just that for you. Have a ONEderful day!

April 25, 2025

Kelly was awesome and very knowledgeable thank you Kelly for making it a non stressful repair Kelly is outstanding and valuable i would think to the service department More

by tazmor01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Hartung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2025 -

Eau Claire Nissan responded

Your satisfaction is our top priority, and we’re thrilled to hear we delivered a ONEderful experience for you. Thank you for being part of the One Automotive family!

April 13, 2025

Everything went well fast service curtious and polite staff. Will recommend your place of business. More

by jhswenson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Derleth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nikki Ulberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Hartung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2025 -

Eau Claire Nissan responded

Thanks for the amazing review! It was a pleasure serving you, and we look forward to your next visit!

April 09, 2025

Kelly was great. i had a calibration done and was charged $42.43 fees that should not have any thing to do with a scan i had done.BOGUS FEES More

by scottscollisioncenter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kelly Hartung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2025 -

Eau Claire Nissan responded

Thank you for taking the time to leave your review. Please give our Service Manager a call so we can talk through these details and resolve this issue!

April 01, 2025

I came in for an oil change. She asks if I needed anything else. I said no not at this time. They did the oil change and there was no up selling. It was fast and easy and I got a More

by BLACK11WIDOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikki Ulberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2025 -

Eau Claire Nissan responded

We’re so happy you enjoyed your experience with our team! At One Automotive Group, we strive to make every visit ONEderful!

March 29, 2025

Fast , friendly,professional. I normally don’t like paying for something I feel I could do but this experience is worth every penny More

by SLICK2008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Hartung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2025 -

Eau Claire Nissan responded

We truly appreciate your positive feedback! It’s wonderful to know we’re meeting your expectations, and we can’t wait to see you again!

March 27, 2025

Good time dropping off the car, and they had a loaner for me to use to get home, 35 miles away!! They got the job done in an efficient manner, much earlier than I was told to expect it finished by!! We were More

by hytower2024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Cornell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Eder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Miley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2025 -

Eau Claire Nissan responded

We're ecstatic to hear that you had such a positive experience with us. Our team strives to create memorable moments for our customers, and your feedback reaffirms that we're succeeding. We appreciate your support and look forward to serving you again!

March 22, 2025

Arrived early and was able to get my car in early. Was warmly greeted by Kelly. Oil change and tire rotation was done in a timely manner. I was confident in the service I received and would highly More

by MARY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Hartung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Eau Claire Nissan responded

Thank you so much for your glowing 5-star review! We're thrilled to hear that you had a fantastic experience with us.

March 16, 2025

I went in for my first oil change with my Nissan. I’ve never owned a Nissan before. The lady that helped me in the service center was so rude. Not personable at all! When I got the bill of 96$ I was More

by taneillouiselego
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nikki Ulberg
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2025 -

Eau Claire Nissan responded

Thank you for taking the time to leave your review. Though we fell short, we do appreciate the feedback. Please give our Service Manager a call so we can discuss this in further detail. 715-727-8450