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Eau Claire Nissan

Eau Claire, WI

4.5
329 Reviews
Eau Claire Nissan is proud to be part of ONE Automotive Group, your Eau Claire and Chippewa Falls are dealership family serving the community for over 40 years. Locally owned and operated we built our business to better serve the Chippewa Valley, which means we get to be our own ONEderful selves and build our business around what matters most: the people around us. For us it’s much more than a car deal, automobile lease or a repair order. It’s about supporting, celebrating, and championing our great community. Whether shopping for a new or used vehicle, leasing or financing, servicing, seeking collision repairs or just talking “shop,” consider us your ONE and only for automotive. As you may know, we’re a Nissan dealership that also features pre-owned vehicles and a full-service department. We specialize in helping individuals find their next vehicle. Our dedicated auto-financing experts help smooth the process. Whether you’re interested in a new or used vehicle, we’ll help you find it, and then we’ll help you keep it running for years to come. We proudly serve drivers like you from Eau Claire, Chippewa Falls, La Crosse, Minneapolis MN, and everywhere in between. We’re humbled for the opportunity to welcome you to Eau Claire Nissan and the ONE Automotive Group family.
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3214 Mall Dr

Eau Claire, WI

54701

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Showing 329 reviews

September 06, 2024

I went in with a minor problem. Information was communicated to the service technician about what was wrong but to my knowledge they did not do any research on the possible problem More

by DOREEN.OTR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikki Ulberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2024 -

Eau Claire Nissan responded

We're ecstatic to hear that you had such a positive experience with us. Our team strives to create memorable moments for our customers, and your feedback reaffirms that we're succeeding. We appreciate your support and look forward to serving you again!

September 02, 2024

Check in lady was very rude. Technician over filled tires and did not check if cabin air filter needed to be replaced as asked. More

by CSCHUG5376
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nikki Ulberg
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Eau Claire Nissan responded

Thank you for taking the time to leave your review. I am having difficulties pulling up your account. When you have a brief moment we would like to take the time to look into your recent visit and apologize for your experience. Please reach our Service Manager directly at 715-727-8450

September 02, 2024

This is my fourth vehicle working with John. He was brilliant in the past and was brilliant today. More

by joefreehling
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Eau Claire Nissan responded

We greatly appreciate your loyalty to us and thank you for sharing your experience with us! We look forward to working with you again!

August 30, 2024

Brian was knowledgeable and if he didn't know the answer he would find out in a prompt manner. Absolutely no complaints, he even entertained the kiddo with a snack ticket More

by romingnome77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Eau Claire Nissan responded

We always enjoy hearing what our customers have to say! We’re glad we could be of service and appreciate the kind words! Please see us again if there is anything else you need!

August 30, 2024

They got the service done efficiently and effectively within a couple hours and every looked good. More

by chrishayden95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikki Ulberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Eau Claire Nissan responded

Thank you for your support and for choosing us. We can't wait to see you again soon!

August 29, 2024

Great fast service! They got me in and out with in 15 minutes. Thank you for the great service! More

by kcarlson0015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikki Ulberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

Eau Claire Nissan responded

We're ecstatic to receive your 5-star rating! Providing top-notch service is our goal, and we're thrilled to hear that we hit the mark.

August 28, 2024

John Nelson and the whole staff there are great to work with and made the whole process painless More

by BECKYJ0215
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Connor Johnsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2024 -

Eau Claire Nissan responded

We're ecstatic to receive your 5-star rating! Providing top-notch service is our goal, and we're thrilled to hear that we hit the mark.

August 28, 2024

We have always experienced great sales and service on our Nissan Rogue at Eau Claire Nissan. More

by rlbllb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nikki Ulberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha Taylor, Houston Dorn
Aug 29, 2024 -

Eau Claire Nissan responded

Thank you for your support and for choosing us. We can't wait to see you again soon!

August 28, 2024

Connor was awesome to work with. He was knowledgeable and had great follow up. Thanks Connor! More

by sschellf
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Connor Johnsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

Eau Claire Nissan responded

Our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! Please let us know if there is anything else you need.

August 28, 2024

$250 diagnostic fee is crazy. I can go to my local mechanic and no diagnostic fee is charged. Service writer was great but overall if my vehicle can be fixed at my local non deale More

by drfrench
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Laura Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

Eau Claire Nissan responded

Thank you for taking the time to leave your review. We understand that the diagnostic fee can seem higher compared to other options, and we appreciate your perspective. Our diagnostic fee covers the cost of our specialized tools and the expertise of our technicians, which helps ensure that we provide accurate and thorough assessments. Please call our Service Manager, Ed, he would be happy to discuss pricing and estimates to better fit your needs. 715-727-8450. Thank you again for your business.

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