Eau Claire Nissan

The people and the service they provided was good. I don't like getting bombarded with so many emails text messages, and phone calls. I don't like getting bombarded with so many emails text messages, and phone calls. More

Less than 1000 miles past my extended warranty, the second shop has confirmed that I need a new transmission. There is a serious design flaw. second shop has confirmed that I need a new transmission. There is a serious design flaw. More

I really liked the window you could see from waiting area. All team members were very nice and professional. area. All team members were very nice and professional. More

Bought used from them, vehicle didn’t match buyer guide and had issues present that weren’t disclosed. Brought into Eau Claire Chrysler and upon inspection the brake booster was bad with open recall and th and had issues present that weren’t disclosed. Brought into Eau Claire Chrysler and upon inspection the brake booster was bad with open recall and the water pump was leaking with incorrect coolant in the engine. Service records show that One Auto’s “reconditioning center” put a radiator in the vehicle and filled the coolant. Not a good look in my opinion. Management did not want to acknowledge my complaints at first, wouldn’t answer emails or give me anything in writing. After almost a month and being told different quotes and issues between Nissan and Chrysler I had to cough up half of the cost of repair. The brake booster is still bad as the parts are on “back order”. The finance manager that I trusted to guide me through the purchase process was incorrect about the cost of gap insurance by saying that they are dictated by the bank and charge the same amount as RCU for a gap insurance policy. Turns out RCU charges 400 and I ended up with Nissans 1000 dollar policy that is the same coverage. Do NOT let them talk you into getting gap through the dealership. Finish the paperwork at your bank and get the banks policy. I requested that they cancel the policy, and the finance manager assured me it was cancelled. 2 months later I followed up because the money hadn’t returned and was told it “seems like this one slipped thru” and they would get it this time. I will now have to wait another month to see if my bank gets the money back from them. If buying used, get the vehicle inspected before you pay them, once they got my money they stopped being friendly. This has been the worst car buying experience I have ever had and will not buy or service anything with One Auto again. More

Enjoyable and easy vehicle purchase thanks to the efforts of those individuals with whom I dealt. of those individuals with whom I dealt. More

All the staff at Eau Claire Nissan are friendly and pleasant to deal with I had a couple of questions about my vehicle that Laura answered with ease. pleasant to deal with I had a couple of questions about my vehicle that Laura answered with ease. More

Fast, professional and efficient. She was great to deal with and no problem whatsoever. Thanks She was great to deal with and no problem whatsoever. Thanks More

Vehicle value and pricing was very good. Salesperson and other staff were very personable and helpful. Salesperson and other staff were very personable and helpful. More

They work hard getting what you like, Josh was wonderful and patience and answered all my concerns. Will definitely go again! and patience and answered all my concerns. Will definitely go again! More

He did a very good job of showing me every thing on my new vehicle new vehicle More