Duncan Ford Lincoln

I was looking for a used truck for my 16 year old son After working with John Meyers and David Duncan on pricing and available options it made since for me to purchase the new F150. The rebate deal push After working with John Meyers and David Duncan on pricing and available options it made since for me to purchase the new F150. The rebate deal pushed me over the edge as I did want the warranty and safety assurance of the new truck. I have purchased or leased many vehicles from Duncan over the years and have been very pleased. John Meyers is very attentive and has served us well for many years.. More

We've had some very specific needs when it comes to vehicles. Our family size changed quickly and Shawn was right there with us, helping us along the way. He doesn't push you into something, he talks vehicles. Our family size changed quickly and Shawn was right there with us, helping us along the way. He doesn't push you into something, he talks with you about what you want. He's smart, professional, and more than helpful. Next time we need something, we'll be over to see him! More

We were shopping for a few months trying to find the right car at the right price for our daughter's first car. We finally located a Honda Civic on the internet close to what we were looking for. We con right car at the right price for our daughter's first car. We finally located a Honda Civic on the internet close to what we were looking for. We contacted Terrence Monroe and he emailed us some pictures of the car and answered all of our questions over the phone or through email. We live about two hours away and had to take off from work early to come look at this car. Terrence taking the time to talk to us and email us several pictures a couple of different times was a great help in making a decision whether to take this trip or not. When we arrived at the dealership, Terrence had the car up front ready to go for a test drive. He also talked to us a few times on the way helping with directions. The car was the first thing we saw when we drove up. Terrence was extremely nice and we had a great experience. My wife and I have already told several people in our area how pleased we were with the service and friendliness of everyone we talked to that evening. Tim Lewis More

My wife needed to replace our older Explorer and Jeff looked thru Duncan's inventory and found several good options but not exactly right. Jeff knew what we were looking for and when a better option came looked thru Duncan's inventory and found several good options but not exactly right. Jeff knew what we were looking for and when a better option came in on trade he put our name on it. He and Duncan's mechanics got every problem fixed and made the purchasing process very painless for us. We were very pleased with the entire experience and have the automobile that we were looking for. More

I had an excellent experience buying my new F150 at Duncan Ford Lincoln Mazda. Guy Houseman, the salesman, and the gentleman that helped me in Finance were friendly, made sure I understood exactly the Duncan Ford Lincoln Mazda. Guy Houseman, the salesman, and the gentleman that helped me in Finance were friendly, made sure I understood exactly the terms of the deal, were very efficient in getting everything processed and got me back on the road in my new vehicle quickly. More

I recently purchased a Lincoln MKZ from the Duncan Ford Lincoln dealership. I was very impressed with the knowledge and the friendliness of the Sales Rep, Jeff McCoy. I test drove a few cars and Jeff exp Lincoln dealership. I was very impressed with the knowledge and the friendliness of the Sales Rep, Jeff McCoy. I test drove a few cars and Jeff explained the differences. He also gave me several other options in terms of features I may be interested in seeing. He was very patient and answered all of our questions concerning the functions available with the car I selected. The entire procurement experience was very easy, the transaction was smoothly handled from start to finish. I particularly liked the family feel that I got while at the dealership. It is evident that David Duncan has created a family friendly atmosphere and cultivates that environment with everybody at the dealership. I would definitely recommend Duncan Automotive to other buyers and will definitely return there for my next vehicle purchase! More

Great experience with Jeff overall. He was patient with us, dealing with multiple visits. For the actual sale, he made things go by quickly and painlessly. us, dealing with multiple visits. For the actual sale, he made things go by quickly and painlessly. More

Help from Steve with finding the right vehicles, equiping the vehiles they way we wanted and understaning how the vehile would price out was outstanding. Steve also helped with available discounts and negoti the vehiles they way we wanted and understaning how the vehile would price out was outstanding. Steve also helped with available discounts and negotiating trade in's. Going through the purchasing process was a breeze as Steve walked us through each step. When we picked up our vehicles he took us through the manuels and the vehilces to give us a complete understanding of all the technicle and mechanicle items. Very professional, polite and easy to do business with. More

Our 1993 Ford Explorer was a at Duncan Ford for service. It was a four days before we were leaving on a 7 week road trip through Canada and the states. The car had been shaking and the problem needed solvi It was a four days before we were leaving on a 7 week road trip through Canada and the states. The car had been shaking and the problem needed solving before we left. It was a long four days but they could not figure out what was wrong with the car. Over the weekend, we brought it back home so we could pack our stuff into the roof Thule suitcase. Then we returned the car so they could continue to investigate the problem. Monday: no luck, Tuesday we were supposed to leave and drive to Chicago to begin our adventure. All day Tuesday I was on the phone with rental agencies, Duncan Ford, specifically Steve Price, to try and find a solution. No rental place had a car large enough for our stuff, 2 kids and 2 big dogs and for seven weeks, it would cost a fortune! Steve Price was speaking with the service department on and off and even offered to drive me somewhere to pick up a rental if needed. (Aside note: through all of this my husband was in New Mexico meeting us in Chicago). By 6 pm that night, I decided my only option was to buy a new car. Steve Price, waits for me to arrive, has a car lined up, we go for a test drive and he arranges everything for a quick and on the spot sale. I purchased a 2010 Explorer. The finance person stayed late also to finalize the sale. Then I had to unpack the Thule suitcase and move it to the new car and repackage it. Steve Price went above and beyond the call of duty by doing most of it himself. We unloaded the suitcase keeping it laid out the way it was (it takes a lot to pack 7 weeks of stuff into that, as the dogs take up the inside!!!). The Steve and mother worker moved the suitcase to the new car and Steve packed it all back in again! By 10pm, I was on my way with a new car heading home to pick up my children and dogs and drive through the night to Chicago to get there in time to go to an afternoon Cubs game at Wrigley Field. If it wasn't for Steve Price going above and beyond, our great adventure would never have gotten off the ground or would have been delayed even further. We owe him a great debt! More