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Dirito Brothers Walnut Creek Volkswagen - Service Center
Walnut Creek, CA
2,897 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,897 Reviews of Dirito Brothers Walnut Creek Volkswagen - Service Center
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October 19, 2023
We decided to take our car to Dirito VW instead of Sunnyvale VW (where the car was purchased) because the service advisor never returned my calls and messages to remedy what was wrong with this ID4 fr Sunnyvale VW (where the car was purchased) because the service advisor never returned my calls and messages to remedy what was wrong with this ID4 from the day we took delivery (It needed a new driver window switch, door handle and rear view mirror surround was broken). Marina and Dirito Bros took care of everything quickly and properly. More
by ATPHOTO75
Verified CustomerEmployees Worked With
October 19, 2023
great service. gald the dealership is so close to my homer. i will be bringing my car here for all dealershipo required service. gald the dealership is so close to my homer. i will be bringing my car here for all dealershipo required service. More
by SPIDY512
October 18, 2023
Marina Felix was very friendly and professional. The car was ready on time like her told me. The car was ready on time like her told me. More
by CUATROLEE
October 16, 2023
Sean Thomas and the staff at Dirito were AWESOME! I had a "one of a kind" issue that they solved on the spot! I had a "one of a kind" issue that they solved on the spot! More
by MMAXWELL5
Employees Worked With
October 14, 2023
I appreciate that the dealership is run efficiently, and that they offer rides to and from the dealership. There is no high-pressure salesmanship. that they offer rides to and from the dealership. There is no high-pressure salesmanship. More
by gloriainalameda
Employees Worked With
October 13, 2023
I am working with Dirito for 10 years now and I have never had an occasion where something wasn’t done correctly. never had an occasion where something wasn’t done correctly. More
by PJHSCHNEE
Employees Worked With
October 12, 2023
I've been awaiting a part for months. Calls go unreturned. Situation could result in an accident. I haven't been billed for the estimate, and uncomfortable with my card number still be Calls go unreturned. Situation could result in an accident. I haven't been billed for the estimate, and uncomfortable with my card number still being held. More
by COATUTOR
Employees Worked With
October 12, 2023
Went in for my id. 4 door handle recall, which was completed relatively quickly, professionally, and of course at no charge. 4 door handle recall, which was completed relatively quickly, professionally, and of course at no charge. More
by RDBLAKE3
Employees Worked With
Ricky in service
October 11, 2023
This was the second trip in a row for oil change and fluid top off where fluids were not checked. First was the DEF not checked and was practically on the last 1000 miles, the second was the oil change fluid top off where fluids were not checked. First was the DEF not checked and was practically on the last 1000 miles, the second was the oil change was 1 quart short. More
by GMKUMAMOTO
Employees Worked With
October 11, 2023
Marina was absolutely amazing! She made sure my car was taken care of even when it got finished after hours. She made sure my car was taken care of even when it got finished after hours. More
by juliaclack54
Employees Worked With
