Kevin Hubert
Kevin Hubert at Dirito Brothers Walnut Creek Volkswagen
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Kevin Hubert

Service Consultant

Dirito Brothers Walnut Creek Volkswagen

2020 North Main Street
Walnut Creek, CA 94596

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4.7
958 Reviews

Dealership Experience

16 yrs, 1 mo

Industry Experience

21 yrs, 2 mos

Languages Spoken

English English

4.7

958 Reviews

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958 Reviews of Kevin Hubert

May 31, 2024

Dealership Rating
Employee Rating

Kevin is the best service rep at Dorito Bros. He always goes above and beyond what might be considered helpful. He takes the time and trouble to research the issues with my VW Bug and then has th More

by KATHLEEN.RILEY
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: I don't remember the names but everyone has been wonderful.

May 30, 2024

Dealership Rating
Employee Rating

Third time bringing the car is for the same loud brake issue with no resolution. Explanation is, that is just how VW brakes are. It's really disappointing when you're talking about a $40K+ vehicle. Will n More

by ALLIMBATTISTELLI
Recommend Dealer
No

May 26, 2024

Dealership Rating
Employee Rating

The service department did an excellent job. It was very easy working with them. yes it was More

by LARRY777777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 29, 2024

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your feedback on the service department at Dirito Brothers Walnut Creek Volkswagen. We appreciate your comments and are glad to hear about your positive experience with us.

May 25, 2024

Dealership Rating
Employee Rating

The service department staff at Dirito Bros is top notch! Marina assisted me this time but Sean and Kevin have also helped me in the past. More

by GREGG.SCHNEPPLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marina Felix, Sean Thomas

May 29, 2024

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your positive experience with our service department at Dirito Brothers Walnut Creek Volkswagen. We're pleased to have a skilled team that consistently meets your needs. Your ongoing support is truly appreciated.

May 25, 2024

Dealership Rating
Employee Rating

Great service, the work was done quickly and it was a smooth experience all around. More

by Christophersinz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marina Felix, Sean Thomas

May 29, 2024

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your feedback on the service provided at Dirito Brothers Walnut Creek Volkswagen. We are pleased to hear about your smooth experience and look forward to assisting you in the future.

May 25, 2024

Dealership Rating
Employee Rating

Appreciate great customer service. Very professional. Timely communication. Easy to schedule appointments. Maintenance issues resolved! More

by RGPRINGLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marina Felix, Sean Thomas

May 29, 2024

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your positive experience with our customer service, communication efficiency, and maintenance resolution at Dirito Brothers Walnut Creek Volkswagen. We appreciate your feedback on the ease of scheduling appointments with us.

May 24, 2024

Dealership Rating
Employee Rating

Sean and the crew in Service took fantastic care of me! The best ever. They got me a ride to the Golf course and back so I didn't have to wait around....Dirito Bros. is wonderful!! More

by JMJM1344
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marina Felix, Sean Thomas

May 29, 2024

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your positive experience with our Service team at Dirito Brothers Walnut Creek Volkswagen. We are glad to hear they provided you with convenient transportation while servicing your vehicle. We appreciate your feedback and look forward to assisting you again.

May 23, 2024

Dealership Rating
Employee Rating

Dealer was courteous, on time and went the extra mile to research the background on service for this newly-purchased used car. More

by CHUCK95
Recommend Dealer
Yes
May 24, 2024

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for highlighting the effort put in by Dirito Brothers Walnut Creek Volkswagen. We always aim to provide comprehensive service histories for our used cars to ensure customer satisfaction. Have a great day!

May 23, 2024

Dealership Rating
Employee Rating

Kevin went above and beyond. He even helped assist me with contacting with sales to sell my car to the dealership. More

by JULEEAROSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: AB in Sales

May 24, 2024

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your positive feedback on the assistance provided by our team at Dirito Brothers Walnut Creek Volkswagen, including help in contacting sales. We appreciate the time taken to share your experience and look forward to assisting you again.

May 21, 2024

Dealership Rating
Employee Rating

Kevin is most helpful letting me know what is happening and what comes next. Thank yoh More

by HEIDIMAYER1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 22, 2024

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your feedback on our team's communication at Dirito Brothers Walnut Creek Volkswagen. It's great to hear they kept you well-informed throughout your service experience.

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