Dealer Reviews
Cars for Sale
Dealer Log In
Sean Thomas
Sean Thomas
Service Manager
Dirito Brothers Walnut Creek Volkswagen
2020 North Main Street
Walnut Creek, CA 94596
751 Reviews
Hi, I'm Sean, Service Manager @ Dirito Brothers Volkswagen. I've spent over 20 years in Volkswagen service. My goal is to make every visit easy, transparent, and stress-free. If there's ever anything I can do to improve your experience, please don't hesitate to reach out.
Read moreIndustry Experience
21 yrs, 9 mos
751 Reviews
Write a Review
751 Reviews of Sean Thomas
June 12, 2026
Everyone there is great. Word minimums are the dumbest part about leaving reviews. Should really change that. Word minimums are the dumbest part about leaving reviews. Should really change that. More
by florian1
Verified CustomerOther Employees Tagged: Kevin Hubert, Marina Felix
June 06, 2026
Dirito Bros took care of my tire replacement and help me to get some of my infotainment issues squared away. Marina was great to work with. to get some of my infotainment issues squared away. Marina was great to work with. More
by dghollenbeck
Other Employees Tagged: Kevin Hubert, Marina Felix
June 03, 2026
Sean and Kevin were great to work with. Sean especially took the time to understand the unique issue with my vehicle. Sean especially took the time to understand the unique issue with my vehicle. More
by michelehuang
Other Employees Tagged: Kevin Hubert
May 31, 2026
Dorito Brothers is where the car was taken everyone I dealt with was professional and they all were friendly too. dealt with was professional and they all were friendly too. More
by DMAPLE
Other Employees Tagged: Kevin Hubert, Marina Felix
May 30, 2026
I had an appointment for 9:30 AM. I arrived at 9:20 10 minutes early. I was asked to wait as there were only two service consultants available. There were two other people waiting pri I arrived at 9:20 10 minutes early. I was asked to wait as there were only two service consultants available. There were two other people waiting prior to me. I assumed the weight would not be in after a half an hour, and watching not only the two people that were there previously be helped but people that came after me be helped. I decided to leave, unfortunately whether or not I choose to utilize your services in the future will be completely dependent upon the response to this survey. The ball is in your court. My business and time are much too valuable to give to someone that does not appreciate both. More
by morganwilliams4
Other Employees Tagged: Kevin Hubert, Marina Felix
May 29, 2026
Folks are always friendly. VW parts ordering is inefficient. Two part took over 18 months to arrive. VW parts ordering is inefficient. Two part took over 18 months to arrive. More
by blackjack99
Other Employees Tagged: Marina Felix
May 24, 2026
Kevin is knowledgeable and explains well what is needed for car. Appreciate his expertise and assistance. for car. Appreciate his expertise and assistance. More
by LUXBELLE13
Other Employees Tagged: Kevin Hubert
May 09, 2026
My service was excellent and very good price for the tires I got from dealer and also my service advisor ms. Marina delivered an excellent to me so I’m really appreciate that. Thank you tires I got from dealer and also my service advisor ms. Marina delivered an excellent to me so I’m really appreciate that. Thank you More
by SJALILI68
Other Employees Tagged: Marina Felix
April 17, 2026
Responsive, Clear communication Helpful Goes above and beyond Professional Caring Understandable Validating Informative Timely Convenient Helps with transportation to and from Dealership and beyond Professional Caring Understandable Validating Informative Timely Convenient Helps with transportation to and from Dealership More
by SCOTTYSGIRL1
Other Employees Tagged: Jeff Rosen, David Dirito, Kevin Hubert, Shannon Sousa, Marina Felix, friendemic friendemic, RICK WEIBLE
Dealership Inventory (185 Vehicles)
