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If you want to feel appreciated and treated like family, without the gimmicks, pressure tactics, or nonsense that many other dealerships push, you should visit Dirito Brothers Volkswagen. Their team is prof without the gimmicks, pressure tactics, or nonsense that many other dealerships push, you should visit Dirito Brothers Volkswagen. Their team is professional, straightforward, and focused on making the buying experience honest, comfortable, and stress-free. They take the time to treat customers with respect and genuinely care about building long-term relationships rather than just making a sale. More

by ivanisevic011 Verified Customer Verified Customer

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Responsive, Clear communication Helpful Goes above and beyond Professional Caring Understandable Validating Informative Timely Convenient Helps with transportation to and from Dealership and beyond Professional Caring Understandable Validating Informative Timely Convenient Helps with transportation to and from Dealership More

by SCOTTYSGIRL1 Verified Customer Verified Customer

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My experience was quick and easy. They toke care of my car and fixed an issue I was having with the microphone. Kevin was great They toke care of my car and fixed an issue I was having with the microphone. Kevin was great More

by JEFF.HAZELL Verified Customer Verified Customer

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Great service. They listened and helped me a lot. Even the receptionist was great and friendly. They listened and helped me a lot. Even the receptionist was great and friendly. More

by Xoxoxo Verified Customer Verified Customer

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Great overall experience. Sales department and the entire team was friendly and provided great customer service. Would definitely buy another vehicle from this dealership. Sales department and the entire team was friendly and provided great customer service. Would definitely buy another vehicle from this dealership. And you should too! More

by BRIAN_NAUMANN Verified Customer Verified Customer

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I always have a nice and easy experience when I bring my car in for maintenance. The staff is always very kind and helpful! car in for maintenance. The staff is always very kind and helpful! More

by Brttnylndrs Verified Customer Verified Customer

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I got a thorough inspection of my VW and it was detailed and clear and the technician explain the problem in my car and the cost of the repair. and clear and the technician explain the problem in my car and the cost of the repair. More

by ASF69 Verified Customer Verified Customer

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I have always had a positive experience with the people in the service department and have no complaints. The ONLY negative thing I have to say is in regards to the woman who answers the phone and works t in the service department and have no complaints. The ONLY negative thing I have to say is in regards to the woman who answers the phone and works the desk where you pick up your keys and paperwork at the very end. Her customer service skills are very poor and she is extremely cold on the phone. It is incredibly off-putting and unprofessional. More

by ANNEODREYER Verified Customer Verified Customer

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Great customer service. Pleased with trade-in for new car. Financing was helpful and informative. Would recommend Dirito brothers of Walnut Creek to a friend. Pleased with trade-in for new car. Financing was helpful and informative. Would recommend Dirito brothers of Walnut Creek to a friend. More

by KL Verified Customer Verified Customer

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Friendly, knowledgeable staff. Communication was great, they kept me informed during the entire service process. Would highly recommend them. Communication was great, they kept me informed during the entire service process. Would highly recommend them. More

by JAN.GURSKE Verified Customer Verified Customer

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