Dirito Brothers Walnut Creek Volkswagen - Service Center

PRICEY. Disorganized upon check in, and took a full 30min (WHY?). Didn't have my records from Dublin VW. Didn't have a good explanation of what I needed to h Disorganized upon check in, and took a full 30min (WHY?). Didn't have my records from Dublin VW. Didn't have a good explanation of what I needed to have done or why. The whole time regardless of mileage thing doesn't add up to me- just seems like a gimmick to do additional services more frequently. More

Every there is a profesional marina was great explained the service keeping me informed about the service done on time sales was also friendly the managers too said hello to the DiritoBrosVW always soo war the service keeping me informed about the service done on time sales was also friendly the managers too said hello to the DiritoBrosVW always soo warm Making you feel soo comfortable with a smile thank you to all great service recommend you take your VW you will love it ! More

Thank you so much for your great service, I appreciate your patience with us. We were a little embassased that we got the estimate wrong (no fault of yours). Ron was also super helpful as always. your patience with us. We were a little embassased that we got the estimate wrong (no fault of yours). Ron was also super helpful as always. More

The service department did an excellent job. It was very easy working with them. yes it was It was very easy working with them. yes it was More

Was easy and quick. It was great to come in at my appointment time and be met at my car as soon as I arrived. It was great to come in at my appointment time and be met at my car as soon as I arrived. More

Excellent experience, from start to finish. Ron Simi was helpful, patient, and very knowledgeable -- a terrific asset to your business. Ron Simi was helpful, patient, and very knowledgeable -- a terrific asset to your business. More

Appreciate great customer service. Very professional. Timely communication. Easy to schedule appointments. Maintenance issues resolved! Very professional. Timely communication. Easy to schedule appointments. Maintenance issues resolved! More

The service department staff at Dirito Bros is top notch! Marina assisted me this time but Sean and Kevin have also helped me in the past. Marina assisted me this time but Sean and Kevin have also helped me in the past. More

I always get great service when I bring my car in whether the issue is big or small. the issue is big or small. More

Sean addressed my service needs, verified I was aware of service cost and completed service within a prompt time. He was also understanding of a required override in order to service vehicle. service cost and completed service within a prompt time. He was also understanding of a required override in order to service vehicle. More