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Dirito Brothers Walnut Creek Volkswagen - Service Center

Walnut Creek, CA

4.7
3,095 Reviews

3,095 Reviews of Dirito Brothers Walnut Creek Volkswagen - Service Center

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January 19, 2023

Excellent service from Marina, as usual. My car was ready and waiting when I arrived for pick up More

by woodburyhome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

We're glad to know that you were pleased with our team's hard work during your visit at Dirito Brothers Walnut Creek Volkswagen. Have a fantastic day and thank you for the 5-Star rating.

January 19, 2023

Dealer was very clean and all employees helped me from the arrival to my exit for my service More

by XCULLOA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
friendemic friendemic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for taking the time to leave a positive rating and review for us at Dirito Brothers Walnut Creek Volkswagen. We're happy our team could meet your expectations. Please don't hesitate to reach out if there's anything additional we can do for you.

January 19, 2023

Sean was helpful and knowledgeable The whole experience was pleasant.everyone was cheerful and polite. More

by LARSENPARNES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The parts guy
Jan 20, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for the great rating. Here at Dirito Brothers Walnut Creek Volkswagen, we strive for a high level of customer satisfaction every time our customers come into our dealership. Please don't hesitate to reach out if there's anything more, we can do.

January 16, 2023

Sean (Service Advisor) was extremely professional, efficient, good follow-up when my car was ready. More

by NANCYCLARK1230
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello. We are glad to see that our Service Team at Dirito Brothers Walnut Creek Volkswagen gave you a professional experience. We hope you continue to choose us for all of your automotive needs.

January 16, 2023

Francisco was helpful, polite, even charming. Every one at Dirito is very polite and friendly. They are experts in customer service...an increasingly rare thing in todays marketplace! More

by jldinkey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco
Jan 17, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello. We are so pleased to learn how helpful, polite, friendly, and charming our team was, and that you had a superb experience with us. A sincere thanks for sharing your feedback, and for choosing Dirito Brothers Walnut Creek Volkswagen. All the best.

January 15, 2023

Good service, fast and effiecient . I'll be back for the new car and service. More

by nguyen94103
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Dirito Brothers Walnut Creek Volkswagen wants to thank you for your outstanding review and 5-star rating. We strive to provide timely and satisfactory service, and we look forward to assisting you again in the future.

January 11, 2023

Sean at Dirito has been great to deal with when it’s time for getting serving or work done on my VW More

by TURTLE808
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks so much for giving us a 5-star review. The welcoming team of Dirito Brothers Walnut Creek Volkswagen will be waiting to welcome you on your next visit.

January 11, 2023

I worked with Service Manager Francisco on 1/6/23. His service provided was very good and the work done was fantastic. Thank you. More

by dario_clark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francisco, Tim Luong
Jan 12, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your positive review and for trusting us with your vehicle. We are excited to read that our Service Team had provided an enjoyable experience. We are here if you need any further assistance at (loc}.

January 09, 2023

Great Service👍🏼Fast and efficient. Easy to deal with, I would recommend this branch to anyone. Thank you! More

by RMCUTRELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Hi, thank you for taking the time to leave a 5-star review for us at Dirito Brothers Walnut Creek Volkswagen. We're happy our Service Department could meet your expectations. It is a pleasure to learn that you had a fast and efficient experience. Please don't hesitate to reach out if there's anything additional we can do for you.

January 08, 2023

I can trusted in your work, Keep doing a good work and you are going to have a good reputation . More

by MERCEDES2532
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco
Jan 10, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your kind words for our team and thank you for taking the time to leave us a five-star review. Come by and see us anytime at Dirito Brothers Walnut Creek Volkswagen.

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