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Dirito Brothers Walnut Creek Volkswagen - Service Center
Walnut Creek, CA
2,892 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,892 Reviews of Dirito Brothers Walnut Creek Volkswagen - Service Center
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September 28, 2024
Marina was really helpful on dealing with my car’s recall. They’ve managed to finish it early recall. They’ve managed to finish it early More
by eric10397
Verified CustomerEmployees Worked With
September 24, 2024
Everything was great thank you for the phenomenal service. And lounge was nice to watch TV and work. With water and coffee available. service. And lounge was nice to watch TV and work. With water and coffee available. More
by PARTHIS23
Employees Worked With
September 23, 2024
I have used this dealership at least 4 times now and have been going here for sll my VW maintenance & repair needs. Everything goes pretty smoothe. I had a recent issue with my 2017 Golf on some recall work been going here for sll my VW maintenance & repair needs. Everything goes pretty smoothe. I had a recent issue with my 2017 Golf on some recall work, but Kevin Hubert (Walnut Creek CA) took great care of us! Thanks! More
by VIRGINIATURNER007
Employees Worked With
September 21, 2024
Great customer service in both sales and service! I am satisfied with all services rendered I am satisfied with all services rendered More
by C.SLATON95
September 21, 2024
Knowledgeable, courteous and friendly staff. Great to work with. Easy to book service appointments. Kept to timelines. Great to work with. Easy to book service appointments. Kept to timelines. More
by JAN.GURSKE
September 21, 2024
Fast diagnosis and quick turnaround what's the maintenance of my vehicle for repairs and recall maintenance of my vehicle for repairs and recall More
by wtm707
September 19, 2024
I was so impressed with this service center. I called on a Friday with an engine light issue and was able to get in first thing in the am on Monday. Everyone was really nice. I called on a Friday with an engine light issue and was able to get in first thing in the am on Monday. Everyone was really nice. More
by ggrujj2
Employees Worked With
September 19, 2024
After being to multiple types of service centers over the years (Mercedes, Ford, Lexus) and now VW. I'm always leaving a little underwhelmed. Making an appt for 7am but not being seeing until 7:30 is not ide years (Mercedes, Ford, Lexus) and now VW. I'm always leaving a little underwhelmed. Making an appt for 7am but not being seeing until 7:30 is not ideal. I scheduled this to head to work thinking it would be a quick and easy drop, being done close to 7:15am. There was one one service team member around at 7am but multiple cars waiting, Is there no option or request to wash the vehicle? I was surprised the last couple times I have been to this VW that they don't even ask? Overall, I feel like I am intruding/being bothersome when I drop off my vehicle. Not the feeling you want when dealing with a service center. More
by wr785323
Employees Worked With
September 19, 2024
Staff was very friendly and person assigned to my service was easy to reach for any questions. was easy to reach for any questions. More
by dtomine
September 18, 2024
Excellent customer service! Transportation accommodations to my work location 10mins around Walnut Creek that’s a big help both ways. Transportation accommodations to my work location 10mins around Walnut Creek that’s a big help both ways. More
by TSTAANA
Employees Worked With
