Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Dirito Brothers Walnut Creek Volkswagen - Service Center
Walnut Creek, CA
2,889 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
2,889 Reviews of Dirito Brothers Walnut Creek Volkswagen - Service Center
Sort by
November 18, 2024
Went in for my 50k maintenance and tire replacements. Took about 6 hours for work but they did a great job in taking care of my car. Took about 6 hours for work but they did a great job in taking care of my car. More
by ALAN.DO.1777
Verified Customer
November 17, 2024
I had a good experience in my recent visit. Sean was very Helpful in setting the appointment for me and getting the repair done in a very quick timeframe. He went above and beyond and I appreci Sean was very Helpful in setting the appointment for me and getting the repair done in a very quick timeframe. He went above and beyond and I appreciate his assistance. More
by GRACEYAARON
Employees Worked With
November 17, 2024
Great service, I brought my laptop to work while waiting. They have an office chair and a desk which is great. They have an office chair and a desk which is great. More
by ALFREDOARRIOLAJR
November 17, 2024
Sean represents Dirito Brothers in a very professional way. Shannon oversees and makes appearances, personalizes her interaction and seems to know what is going on. It is convenient to make an online appo way. Shannon oversees and makes appearances, personalizes her interaction and seems to know what is going on. It is convenient to make an online appointment. 1PM appointments are good for me, and I like to wait for simple services. 1PM never works for the dealership, when you get there. Please don't offer 1 PM appointments, when the dealership doesn't want to offer and can't deliver.. More
by ERMMP
November 17, 2024
As always Sean was great to work with. He was sure to keep us updated in a timely manner and provided his expertise. Everyone was friendly and provided great customer service. He was sure to keep us updated in a timely manner and provided his expertise. Everyone was friendly and provided great customer service. More
by christianne_21
Employees Worked With
November 16, 2024
Always a great customer experience when having my Atlas serviced at Walnut Creek VW dealership!!! serviced at Walnut Creek VW dealership!!! More
by candy.gallegos
Employees Worked With
November 16, 2024
Fantastic level of service. The team was friendly, efficient, timely; the location is clearly very well run which is much appreciated. Thank you. The team was friendly, efficient, timely; the location is clearly very well run which is much appreciated. Thank you. More
by VWCust
Employees Worked With
November 16, 2024
Always a great customer experience when having my Atlas serviced at Walnut Creek VW dealership!!! serviced at Walnut Creek VW dealership!!! More
by candy.gallegos
Employees Worked With
November 15, 2024
The service was nice and the person was very friendly. It was a nice experience overall. It was a nice experience overall. More
by LCURRID28
