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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,629 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,629 reviews

December 14, 2024

I highly recommended this dealership. Gus Davila helpful nice friendly who knows he's stuff and care about customers. Thank you Gus Davila it is always pleasure to meet you and it is wort More

by ANIG2717
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

We're pleased to hear about your experience with our team. Dirito Brothers Walnut Creek Volkswagen values customers like you, and we appreciate your kind words and recommendation. Enjoy driving your new 2025 Volkswagen Jetta.

December 14, 2024

My only complaint is that all communications following the time I dropped off were via text or email, even in response to a call from me. More

by mike_redig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for taking the time to share your four-star review and feedback as it helps us improve our customer experience. If you need any further assistance, please reach out to us at Dirito Brothers Walnut Creek Volkswagen.

December 12, 2024

Welcoming from the beginning and clear with information throughout the process. Updates were provided as the work progressed. More

by john@denmans.us
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Dirito Brothers Walnut Creek Volkswagen appreciates your feedback. It is great to know you had a welcoming experience with our service.

December 12, 2024

verything went well. Took a little longer than expected to process paperwork but that be a result being to talkative !! More

by BHW2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for sharing your feedback about the paperwork process at Dirito Brothers Walnut Creek Volkswagen. It’s great to hear everything ultimately went smoothly.

December 12, 2024

Always friendly and professional. Keep you updated regarding your car. Give a thorough, honest report. More

by RNJMTURNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your 5-star review! We're glad you appreciate the friendly and professional service at Dirito Brothers Walnut Creek Volkswagen, along with the honest updates about your car.

December 11, 2024

Being extremely pleased with a prior vehicle purchase from, RON SIMI, I traveled from Stockton to Dirito Bros. to see that Mr. Simi helped me with my December 9, 2024 purchase of my brand new 2025 Jetta. More

by sbettencourt33
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Simi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie James Miller
Dec 12, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your experience. We're glad to know that our team was helpful in securing your 2025 Jetta. Enjoy the ride from all of us at Dirito Brothers Walnut Creek Volkswagen.

December 11, 2024

I find the personnel to be friendly, responsive, and helpful. They do their jobs well. More

by MARYANDMISTERLEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
4.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nanika Orgil
Dec 14, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your kind words about our team at Dirito Brothers Walnut Creek Volkswagen. We're pleased to hear you had a positive experience with us.

December 11, 2024

I don’t write reviews for any one thank thank thank you you you you More

by THEN8J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your thoughts. Dirito Brothers Walnut Creek Volkswagen values customers like you.

December 10, 2024

I brought my car in for a simple oil change. Now have a significant leak supposedly from my oil pan, which was replaced less than 2 years prior. So, went in with no issues, left with significant More

by emje
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t have my paperwork handy to know the peoples nes
Dec 13, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello, We appreciate you taking the time to share your review. I’d like the chance to connect with you regarding your recent oil change and your vehicle's oil pan. Please send me your contact information so we can discuss this further. Thank you, Kyle Ritola General Manager (925)-934-8224 kyleritola@dirito.com

December 10, 2024

Clean and comfortable facility. And friendly and helpful staff. They have my vehicle ready on time. More

by 101990ROSIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your experience with Dirito Brothers Walnut Creek Volkswagen. We're pleased our team was able to assist effectively. Wishing you many safe journeys ahead in your vehicle.

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