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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,816 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,816 reviews

September 27, 2022

Gus is the best! Thanks for making it happen! I'm incredibly happy with my second lease from Dirrito. More

by Alexandrawilson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello! We thank you for choosing Dirito Brothers Walnut Creek Volkswagen for your second lease. Our Team appreciates you and your loyalty. We hope you continue coming in and experiencing our amazing and helpful Sales Team here. Have a wonderful day, Alexandra.

September 27, 2022

It was our first time and everyone made us feel very comfortable. We would definitely go back! More

by TNWYZY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the 5-star review, and welcome to Dirito Brothers Walnut Creek Volkswagen! It was a delight to ensure that you were comfortable on your first visit and will continue each time you come to see us. We hope to continue being your go-to dealer, please don't hesitate to reach out when you need anything in the future at Dirito Brothers Walnut Creek Volkswagen.

September 26, 2022

No pressure purchase experience. Very friendly staff that won't try to upsell you the car More

by ANDRESVN89
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vern
Sep 27, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your positive five-star review. We are delighted to read our Sales Team was friendly and honest ensuring you enjoyed a pressure-free experience purchasing your new vehicle. We appreciate you and your business. Please let us know at Dirito Brothers Walnut Creek Volkswagen if we can be of further assistance.

September 25, 2022

Always a pleasure to visit the number one dealer around. Service visit was smooth and faster than expected. Thank you! More

by aarts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
friendemic friendemic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erin Scordelis, Tim Luong
Sep 26, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

It was a pleasure doing business with you here at Dirito Brothers Walnut Creek Volkswagen. Our Service Team strives to provide a smooth and fast service to our customers.

September 25, 2022

This is my third VW from this dealer. I’m really pleased with everyone at Dirito Brothers. More

by MOAE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andres Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello, we are excited to learn that you have purchased three vehicles from Dirito Brothers Walnut Creek Volkswagen and are happy that you are pleased with our entire Team. Thank you for your fantastic review.

September 25, 2022

The dealership is rated lower because it was advertised that they deliver the car, but the manager on duty that day would not deliver the car to us in Mountain View. Dirito, what you promise online you sho More

by STROBELNAEMI
Recommend Dealer
Yes
Employees Worked With
Nanika Orgil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erin Scordelis Scripillit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

Hi, Thank you for sharing your feedback with us. Our top priority is delivering 100% customer satisfaction. We would appreciate the opportunity to speak with you regarding our delivery service and punctuality. Please reach out to us directly so we can discuss this in greater detail. We look forward to connecting with you. Dirito Brothers Walnut Creek Volkswagen Customer Service Team (925) 934-8224

September 22, 2022

Worked w/ Jim Cord who is a class-act sales guy. Helpful, responsive and just a solid dude. Briefly spoke with Eddie who was great too. More

by NAPOLI_JON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Cord
Sep 23, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello. We are thrilled to read your 5-star review! Our team at Dirito Brothers Walnut Creek Volkswagen will be happy to know that you were able to have a positive experience because of their great customer service.

September 21, 2022

Friendly, fast and clean. I’ve recommended the dealership to others. Feel like I’m in good hands More

by GEM92K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Francisco
Sep 22, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your awesome feedback with us. We are happy to see we could provide you with a clean, fast, and friendly experience. Your great recommendation is valued and we look forward to seeing you again at Dirito Brothers Walnut Creek Volkswagen.

September 21, 2022

John was great and explained all new features. All parts of financing and services were explained. Thank you! More

by DANTESDAD
Recommend Dealer
Yes
Employees Worked With
John Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you so much for sharing your positive review about us here at Dirito Brothers Walnut Creek Volkswagen. Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day!

September 21, 2022

Excellent Diagnosis of a Dead Battery ! Car was inoperable , Battery Replaced and Electrical System fully Checked ! Many Thanks ! More

by frhoward1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello, we are happy that our Service Team could assist with getting your battery replaced and get you a full system check. We appreciate you taking the time to leave this review and Dirito Brothers Walnut Creek Volkswagen is here anytime you need us. Safe driving!

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