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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,241 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,241 reviews

July 16, 2021

VW staff was very friendly and respectful of my time. No surprise hidden charges. Very attentive to details. Overall, a very good buying experience with no hassle. Highly recommended. More

by Johnacs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erin Scordelis Scripillit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for this excellent positive feedback! We are happy to know that everyone was professional and helpful. Enjoy your new car!

July 15, 2021

Sean guided me through all the options and the process. Excellent service!! He followed up to make sure all the "i"s were dotted and "t"s crossed. More

by KRASMUSSEN0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean
Jul 16, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Awesome! Thanks for letting us know how thorough Sean was in ensuring everything is running smoothly!

July 15, 2021

I called with an issue with my Jetta. Received an appointment the next day. The communication was great and the service department were very friendly! More

by NOBLEBASEBALL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Luong
Jul 16, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Wonderful! We were happy to be able to get you in quickly. Thanks for the positive feedback for the service team!

July 15, 2021

I am satisfied with the facility cleanliness and safety also the staff courtesy. The reason why I rated less than five because my 2019 altlas trunk door/gate problem was not resolved. I still have to deal More

by DANEE0610
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 14, 2021

Gus was great. Very thoughtful and thorough. Love the vehicle. Price was fair and market value. Sales process was very reasonable and. not extremely lengthy. Thanks More

by robstockberger
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike in Finance
Jul 16, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Couldn't ask for a better review! We aim to offer great service, fair prices and a friendly atmosphere and it sounds like Gus nailed it. Thank you so much for the positive feedback!

July 13, 2021

I brought my car for service. I was told To come back I brought my car for service. I was told To come back after 3 hours. I got a message after an hour saying that my car is ready to pick up. More

by Amycor4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Luong
Jul 15, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Always great to have your car done early! We were happy to make it happen. Thanks for taking the time to give a great review!

July 13, 2021

Andres was great from the start. They gave a curiosity call the morning of our appointment to confirm, love that. Very welcoming, knowledgeable, friendly. Signing the paper work was a breeze too, thanks E More

by Noodraider
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andres Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Miller, 5 Stars
Jul 15, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

This is great news! We're so happy to know that you had a good experience with Andres and Ed. Thank you for the positive feedback, enjoy your new VW!

July 13, 2021

I love the peace of mind that comes with genuine Volkswagen service. My 2016 CC is happy. I'm happy. Kevin's communication during my service appointment was excellent. He thoughtfully addressed m More

by MikeH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nanika Orgil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Hi Mike, And when you are happy, we are happy! Thanks for letting us know how great Kevin was, and a shoutout to Nanika! We appreciate you taking the time to write such a great review, thank you!

July 12, 2021

Excellent service experience. No waiting for service person to check our car in. Car done when promised. Quick check out and I was on my way. More

by PASODELRAMEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Awesome! We aim for stellar communication and timely service. Thanks for letting us know we got it right!

July 12, 2021

The service professionals are always helpful and courteous at Dirito Brothers in Walnut Creek. I purchased my VW Beetle at this dealership 8 years ago and have had all the maintenance and other serv More

by IMKNECHTED2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for continuing to choose Dirito Brothers! It is nice to hear that you consistently receive great service and that your Bug is still running great. Thank you for sharing!

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